Knowmax vs. Tettra

Knowmax

Tettra

11 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Knowmax	N/A	N/A	Knowmax is a knowledge management software for customer support agents to provide better customer service as well as self-service when being deployed at digital channels like website, Apps, and chatbots. Features like interactive decision trees, Knowledgebase, Pictorial Guides, Chatbots, and Learning Management system help support agents as well as the customer itself to get the query resolution in no time.	N/A
Tettra	Score6.1 out of 10	Small Businesses (1-50 employees)	Tettra helps teams that use Slack organize and share important knowledge in one central, searchable, manageable place.	N/A

Pricing

Knowmax

Tettra

No answers on this topic

No answers on this topic

Pricing Offerings
Knowmax	Tettra
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Active users are people who sign up for Tettra with their Slack account

User Ratings
	Knowmax	Tettra
Likelihood to Recommend	- (0 ratings)	8.0 (3 ratings)
Support Rating	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Knowmax	Tettra
Likelihood to Recommend	Knowmax No answers on this topic	Tettra, Inc. Tettra is excellent for a small team wiki. It is easy to set-up and use, and for many teams the free version is enough. New features are added regularly. One of the features I would like to see is 2FA for email accounts or even SAML integration. Incentivized Verified User Read full review
Pros	Knowmax No answers on this topic	Tettra, Inc. Easily access revision history Suggest pages to create Find information Incentivized Verified User Read full review
Cons	Knowmax No answers on this topic	Tettra, Inc. More integrations More options for presentation More customization options Incentivized Verified User Read full review
Support Rating	Knowmax No answers on this topic	Tettra, Inc. I base the rating on the online availability of the help system. The product is quite intuitive but the questions I did have were answered on the online help. That is always better than having to contact support as then you have to wait longer than just a search on the website. Incentivized Verified User Read full review
Alternatives Considered	Knowmax No answers on this topic	Tettra, Inc. Tettra provides an easy interface, but feels limited in its feauture set. When I need to incorporate more granular permissions or live collaboration I use Google Drive. Incentivized Verified User Read full review
Return on Investment	Knowmax No answers on this topic	Tettra, Inc. Easier to find information Meets you on the platforms you already use - ie Slack and Google. Incentivized Verified User Read full review
ScreenShots