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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KnowBe4 Security Awareness Training

    Score9.4 out of 10
    N/AKnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce human risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances human risk management through personalized training and automation. With…

    $0.95

    per month (billed annually) per seat

    NINJIO

    Score10 out of 10
    Small Businesses (1-50 employees)
    NINJIO is a Security Awareness Company headquartered in Los Angeles. The NINJIO platform aims to educate employees of organizations how to become more secure by using short "micro-learning"​ animated and engaging security stories that are, according to the vendor, based on or inspired by real companies who have suffered actual significant security breaches.N/A
    Pricing
    KnowBe4 Security Awareness TrainingNINJIO
    Editions & Modules
    Silver
    $0.95
    per month (billed annually) per seat
    Gold
    $1.10
    per month (billed annually) per seat
    Platinum
    $1.25
    per month (billed annually) per seat
    Diamond
    $1.70
    per month (billed annually) per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    KnowBe4 Security Awareness TrainingNINJIO
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPriced on per seat basis with components including simulated phishing, compliance tracks (HIPAA, GDPR, PCI, etc.), NINJIO's platform or customers LMS, etc.
    More Pricing Information
    Community Pulse
    KnowBe4 Security Awareness TrainingNINJIO
    Considered Both Products
    KnowBe4
    Chose KnowBe4 Security Awareness Training
    I can't speak for any of them, but all had been considered. Proofpoint came highly rated but we decided to go with KnowBe4 Security Awareness Training.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    Phishing Simulation: this is an area that KnowBe4 shines. Creating campaigns is simple. The continually updated system templates along with community submitted templates are fantastic for the average organization. The ability to customize your phishing emails really sets …
    Incentivized
    Chose KnowBe4 Security Awareness Training
    For phishing simulations and awareness, KnowBe4 had a simple, effective product at a better price.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    KnowBe4 is by far the easiest and most cost effective solution to implement. Their customer service contacts us quarterly and walks us through the setup of the next campaign. The always make us aware of the latest content that has been added.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    The ease of using the solution and higher flexibility compares to other solutions in the market.
    Incentivized
    Chose KnowBe4 Security Awareness Training
    We selected the KnowBe4 Security Awareness Training because of the breadth of the content available. There is also a gamification aspect to the trainings so we can have a leaderboard and get our departments to compete with one another. I also like that they have an ongoing …
    Incentivized
    NINJIO, LLC
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    639 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    605 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    643 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    502 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    540 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    KnowBe4 Security Awareness TrainingNINJIO
    Security
    Comparison of Security features of KnowBe4 Security Awareness Training and NINJIO
    Feature
    KnowBe4 Security Awareness Training
    8.8
    303 Ratings
    3% above category average
    NINJIO
    8.3
    4 Ratings
    3% below category average
    Single sign-on capability9.6269 Ratings9.11 Ratings
    Role-based user permissions8.0293 Ratings7.54 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of KnowBe4 Security Awareness Training and NINJIO
    Feature
    KnowBe4 Security Awareness Training
    8.3
    331 Ratings
    2% below category average
    NINJIO
    8.5
    5 Ratings
    1% above category average
    Training Content Library8.8328 Ratings8.85 Ratings
    Multilingual Training Content9.3181 Ratings7.72 Ratings
    Training Gamification8.4271 Ratings8.53 Ratings
    Industry-Specific Security Training6.2289 Ratings8.25 Ratings
    Individualized Security Training Plans7.5280 Ratings8.63 Ratings
    Phishing Simulations9.5326 Ratings9.13 Ratings
    Security Reporting8.3319 Ratings7.94 Ratings
    Integration with Security Tech Stack8.1187 Ratings9.11 Ratings
    Best Alternatives
    KnowBe4 Security Awareness TrainingNINJIO
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Hoxhunt
    Score9.6 out of 10
    Hoxhunt
    Score9.6 out of 10
    Enterprises
    Proofpoint Security Awareness Training
    Score10 out of 10
    Proofpoint Security Awareness Training
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KnowBe4 Security Awareness TrainingNINJIO
    Likelihood to Recommend
    9.5
    (677 ratings)
    8.7
    (10 ratings)
    Likelihood to Renew
    9.4
    (53 ratings)
    -
    (0 ratings)
    Usability
    9.4
    (164 ratings)
    7.9
    (9 ratings)
    Availability
    9.1
    (18 ratings)
    -
    (0 ratings)
    Performance
    8.8
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (258 ratings)
    8.8
    (9 ratings)
    In-Person Training
    8.8
    (5 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (14 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.5
    (21 ratings)
    -
    (0 ratings)
    Configurability
    8.4
    (13 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.1
    (39 ratings)
    8.7
    (8 ratings)
    Ease of integration
    8.9
    (7 ratings)
    -
    (0 ratings)
    Product Scalability
    8.4
    (19 ratings)
    -
    (0 ratings)
    Professional Services
    8.9
    (12 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    8.7
    (15 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.3
    (14 ratings)
    -
    (0 ratings)
    User Testimonials
    KnowBe4 Security Awareness TrainingNINJIO
    Likelihood to Recommend
    KnowBe4
    I don't have any frame of reference for comparison, but the training that I have used has proved impactful for my staff. Since starting KnowBe4 training, we've seen a great increase in the number of phishing attempts, but also a great increase in the number of attempts that have been recognized by staff, and we have thus not been the victim of phishing or other cyberattact vectors
    Incentivized
    Read full review
    NINJIO, LLC
    The cyber security training, paired with the phishing simulator will reduce your company's vulnerability, at the same time that it flags the localized issues, so specific groups can be targeted later on. Phishing and scamming have become less of a problem once the users were better educated on how to prevent and identify scams/phishings.
    Incentivized
    Read full review
    Pros
    KnowBe4
    • Phish tests can be set to various difficulty levels as staff becomes more knowledgeable in catching phish emails.
    • Automated phish tests and training save a lot of admin time. The product can also test for phone and USB stick practices.
    • The phish alert button in Outlook, along with PhishER and PhishFlip allow easy managing and response to actual phishing emails.
    • The interactive training is well designed to cover all types of phishing and safe email and phone behavior.
    Incentivized
    Read full review
    NINJIO, LLC
    • Engages - People enjoy the videos, they are fun and interesting and they get people talking.
    • Customer Service - NINJIOs customer service is some of the most amazing I have ever experienced in any industry.
    • Simplifies - Information Security and the way breaches happen can be very complicated and technical, NINJIO manages to distill this down to easily understandable situations and ways the issue could have been avoided.
    • Great Value - NINJIO offers additional peace of mind for your information security at a very reasonable cost.
    Incentivized
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    Cons
    KnowBe4
    • The provided templates for phishing simulations are mainly available in English. There are also some templates available in our native language, but their number is small. We have seen other platforms offer way more phishing simulation templates in our language.
    • Although there is a really huge number of training videos available, some of them are outdated and no longer have much to offer. Some cleaning up could help in this direction.
    • Although there a some games / puzzle like trainings available, we have seen other platforms offer more and better ones (on the other platforms had they had almost no videos at all...). It would help significantly to also invest in enriching the provided puzzles / games.
    • We have seen other platforms offer games, where, for example, employees of the company can compete against each other while working together in groups to achieve a common goal (e.g., eliminate a fictional security threat that has "hit" the company. Plan the steps needed to be taken, take the steps one after another and have a chance to see the impact each action has. At the end the team that has suffered the least cost to end the threat is the one that wins. Just an example. The point is to make this challenging, using gamification and to make the employees part of the prevention force of the company against cybersecurity threats.
    Incentivized
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    NINJIO, LLC
    • Easier way to upload new users.
    • Easier way to resend content to specific users.
    • Better transition from video content to quiz taking.
    Incentivized
    Read full review
    Likelihood to Renew
    KnowBe4
    Between the ease of use, cost effectiveness, functionality and continued improvements Knowbe4 continues to make it would be pretty hard to find another competitive product that wraps it all up like KnowBe4 has. Not saying it couldn't happen, but haven't seen anything that competes at this point.
    Incentivized
    Read full review
    NINJIO, LLC
    No answers on this topic
    Usability
    KnowBe4
    KnowBe4 Security Awareness Training is simple to use, simple to administer, effective, with quality content. It is easy to take the training and we have the reminders set so that the longer a user puts the training off, the more frequently they will receive reminder emails. Eventually they get emailed every day until they take the training. But with a simple click, they can get into the training content.
    Incentivized
    Read full review
    NINJIO, LLC
    NINJIO has an overall easy platform to use. I'm not a fan that I have to use one hub and the Dojo to access different things. The platform does lack a few things, like timestamps of training completion and a schedule of what videos are going to come. The Dojo platform is good, overall.
    Incentivized
    Read full review
    Reliability and Availability
    KnowBe4
    There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Performance
    KnowBe4
    Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Support Rating
    KnowBe4
    Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
    Incentivized
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    NINJIO, LLC
    Great support. Support is always there to help you whenever required. They have the quickest response to your request. They also keep monitoring the campaign launches and will notify you if you have missed any month
    Incentivized
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    In-Person Training
    KnowBe4
    Helpful and knowledgeable account managers have helped us navigate and use the system to our full potential
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Online Training
    KnowBe4
    confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
    Read full review
    NINJIO, LLC
    No answers on this topic
    Implementation Rating
    KnowBe4
    The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Alternatives Considered
    KnowBe4
    KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Contract Terms and Pricing Model
    KnowBe4
    I was not involved in the pricing, billing or contract terms.
    Incentivized
    Read full review
    NINJIO, LLC
    Pricing is great but, if you automate the connection of new user accounts through systems like MS Azure, keep in mind that you will have to make sure to remove service accounts since they charge by a number of users connected to it. The pricing is really good and they offer a ton of features if you are willing to spend a few extra bucks.
    Incentivized
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    Scalability
    KnowBe4
    The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
    Incentivized
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    NINJIO, LLC
    No answers on this topic
    Professional Services
    KnowBe4
    The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
    Incentivized
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    NINJIO, LLC
    Professional services are good. After the purchase, they helped us quickly to set up the account and implement it in the org to we don't waste any time
    Incentivized
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    Return on Investment
    KnowBe4
    • With the implementation of KnowBe4 Security Awareness Training, we have reduced a lot of issues of social engineering attacks like Phishing attacks, Smishing attacks, Vishing attacks, and a lot more. After implementing the KnowBe4 Security Awareness Training, we have seen a significant decrease in the clicking on a phishing email. Now users are aware of phishing attacks and they know how to react to them.
    • With KnowBe4 Security Awareness Training, we got another tool Phish Alert Button that we have installed on the user's outlook and after providing training on these topics, now we are receiving a lot of spam report emails are users are protecting them from clicking and just reporting it to the IT team.
    • With the Phishing test, we are seeing the growth and analyzing how our users will react in the case of a real phishing attack, and with this, we are providing more training to them and going with them as per the test report. This whole process is making our company more stronger against any type pf social engineering attack.
    • After implementing KnowBe4 Security Awareness Training, we have seen a lot of improvements in the account compromise case in our company because users are not clicking on fake links now.
    Incentivized
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    NINJIO, LLC
    • Employees have recognized dangerous emails as a result of Ninjio cyber training videos.
    • Employees understand the importance and reason for our cyber security policies and adhere to them.
    • Employees have learned to question the validity of emails before responding and have forwarded any suspicious emails for review by IT and most generally we correct in doing so.
    Incentivized
    Read full review
    ScreenShots

    KnowBe4 Security Awareness Training Screenshots

    Screenshot of the Phishing Dashboard. This displays how end users are doing at-a-glance and in comparison to peers across industries with Industry Benchmarking.Screenshot of the Virtual Risk Officer functionality, which helps identify risk to support data-driven decisions about a security awareness plan.Screenshot of KnowBe4's partners, including The Security Awareness Company, Popcorn Training, exploqii, Twist & Shout, El Pescador, CLTRe, Saya University, and MediaPRO. Together, they create security awareness training content available in the ModStore.Screenshot of a security training quiz question showing "Security Moments Series: Spot the Bad Link" asking what Lisa should do when receiving an unexpected email with an HTML attachment, with three answer options and Submit/Cancel buttons.Screenshot of the AIDA Phishing Template Generator interface, which displays a customizable phishing simulation tool with template setup options on the left and a preview of a generated "Annual Bonus Announcement" email featuring a QR code attack vector on the right.Screenshot of the AIDA Configure Training interface, which displays settings for personalized remedial phishing training, including user enrollment options, completion timeframes, knowledge refresher schedules, and notification preferences, with an "Activate Remedial Training" button to implement the configuration.