KnowBe4 KCM GRC Platform (discontinued) vs. Vanta

KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.

Incentivized

Vanta seems excellent for startups, but I expect that they would be even more useful at bigger companies. I think it really helps people that haven't done SOC2 before. I also think it would help in monitoring compliance across teams with many users. If the budget is extremely tight, I think it would be possible to save money by not using it.

Incentivized

• Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
• Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.

Incentivized

• Integrations with source control and infrastructure providers.
• Guidance around what makes a company's policy secure.
• Portals that supply our auditors with everything they need to write their reports.

Incentivized

• Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
• The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.

Incentivized

• Alerts and employee onboarding and offboarding were not entirely complete when we started using the product.
• It would be nice if we could assign policies to specific people in the Vanta app.
• Sometimes, refreshing the tests when you make the changes to pass takes a little more time than desired.

Incentivized

Great to maintain for our SOC2 compliance and further compliance evolutions

Incentivized

In my experience, the sheer volume of tasks and to do items is a bit inundating.

Always available

Incentivized

Fast although the agent may take some time to reping on checks

Incentivized

Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.

Incentivized

Direct support and replies in a timely manner to tickets submitted

Incentivized

Pretty straight forward

Incentivized

Straight Forward

Incentivized

Pretty seemless and did it almost entirely myself

Incentivized

Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.

Incentivized

Osano and Vanta both meet our requirements at a comparable rate. When comparing quality of ongoing product support, we felt that Vanta is the preferred option. For feature updates and roadmaps, we preferred the direction of Osano over Vanta.

Incentivized

Works as intended

Incentivized

• Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
• Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.

Incentivized

• In my experience, they aren't really helpful after all. They ended causing more problems when documents went missing on our trust page. They caused us some embarrassment when we referred people to a mostly empty page.
• They are now attempting to, in my opinion, force us to renew service.