Klaxoon, a Wrike company vs. Microsoft Visio

It can be a good tool for workshops or interactive presentations. but the complex UI/UX design is a hindrance. It can easily alienate new users and make them look for other programs. It can also be a suitable application for company employees who work more regularly. I would rather have a special license for Education.

Incentivized

I believe any company or individual that is looking to get a process map visualized; would be a great tool. The tool is a great way to get complex ideas onto “paper” for all to see. Visio can be harder to use if you have an idea that is going in many different directions. If all ideas can fit on one page, this is the tool to use to visualize it all.

Incentivized

• Simple and intuitive boards.
• User-friendly “templates” that make it easy for most users to get started using it as a teamwork space.
• Like most other companies we rely on Microsoft and Microsoft teams. This software solution integrates with teams, which I really like.

Incentivized

• The templates for basic flowcharting are simple to use and cover most of the basic functions and touch points in a diagram.
• The variety of included icons and connectors means it's very easy to create floor plans and/or network diagrams.
• The ease at which you can customise connectors with different colours/thickness makes it very effective in overall presentation of a diagram.

Incentivized

• Just maybe some fine-tuning here and there about some choice in terms of UI and maybe trim down a bit some graphically appealing things which are sometimes taking over the effectiveness
• The solution is really rich and maybe including more tutorials would be great to reduce the learning curve when using more advanced capabilities.
• I wish the session functionality would give me more freedom to switch between different activities and reactivate some e.g. a survey. It's easier to make a mistake with sessions to close activities by accident.

Incentivized

• Its inability to delve deeply into micro information successfully.
• It is a paid software which comes after paying a Microsoft licensing fee.
• The cost is high and the integration of the stencil library is unnecessarily fragmented.
• The more you use it, the faster and more effective you will get.

Incentivized

We use Microsoft Visio to keep our diagrams updated and to that end we will need the subscription to keep using the software. Otherwise we will be left with PDF versions of the diagrams.

Incentivized

I think Microsoft Visio is pretty easy to initially pick up and understand the user interface to dive into make basic models. It would be nice if there were some fit for purpose templates so that not as much time needs to be spent on some types of engineering diagram structure. Trying to work on a single Visio file with multiple team members is also a sticking point.

Incentivized

Overall, I feel that Microsoft's support is weak. They are now such a behemoth that their model of putting documentation online for their users to sift through is totally outgrown. Given the amount of money you pay for these licenses, Microsoft should provide easy one-on-one support for their products via email or chat. The idea of paying their rates for support incidents is ridiculous. If you have an enormous amount of time on your hands, use their support websites and you will eventually find a solution most of the time.

Incentivized

Klaxoon helps to facilitate the collaborative environment for decision-making processes to assess a situation, analyze the root causes of problems in a collective manner, improve processes, reach an agreement and define an action plan. We have implemented this tool for different projects and to work with customers, for small and large groups, face to face or remote, leveraging templates or creating our own.

Incentivized

I have personally never used or evaluated other programs similar to Microsoft Visio. I started using it following an indication from a colleague who told me that our University distributes it free of charge to its users. Since I first used it (more or less three years ago), I have never left Microsoft Visio. Excellent!

• During the COVID lockdown I organized and led seminars (30-90 participants), workshops and training sessions (5-20 participants) thanks to Klaxoon.
• the tool helps me stay engaged remotely, klaxoon allows me to stay in touch with my teams and stay up-to-date on topics.

Incentivized

• Greatly enhanced time to create share and finalize documentation.
• Better collaboration between disparate teams, such as marketing opts and sales ops.
• Transparency/visibility into standardize, workflows and processes have led to better team, relationships, and better results that translate directly to the bottom line and ROI.

Incentivized