TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kiteworks

    Score9.5 out of 10
    N/AKiteworks empowers organizations to manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance. With on-premise, private cloud, hybrid and FedRAMP deployment…

    $15

    per year

    WeTransfer

    Score7.7 out of 10
    N/AWeTransfer offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.

    $12

    per month

    Pricing
    KiteworksWeTransfer
    Editions & Modules
    Business
    $15
    per user/month
    Enterprise
    Custom Pricing
    Pro
    $12.00
    per month
    Offerings
    Pricing Offerings
    KiteworksWeTransfer
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    KiteworksWeTransfer
    Small Businesses
    Dropbox DocSend
    Score9.6 out of 10
    Dropbox DocSend
    Score9.6 out of 10
    Medium-sized Companies
    Dropbox DocSend
    Score9.6 out of 10
    Dropbox DocSend
    Score9.6 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KiteworksWeTransfer
    Likelihood to Recommend
    9.5
    (2 ratings)
    10.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    7.9
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (4 ratings)
    User Testimonials
    KiteworksWeTransfer
    Likelihood to Recommend
    Kiteworks
    Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.
    Incentivized
    Read full review
    WeTransfer
    It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
    Incentivized
    Read full review
    Pros
    Kiteworks
    • Microsoft Office Plugins
    • Desktop Synchronization
    • Mobile Ability
    • Group chat
    • File Filtering
    Read full review
    WeTransfer
    • WeTransfer is very fast for uploading & downloading.
    • WeTransfer allows you to see if the document was opened by the recipient & how many times.
    • WeTransfer allows you to password protect documents.
    • WeTransfer is extremely secure & safe to use.
    Incentivized
    Read full review
    Cons
    Kiteworks
    • Encrypting our files appears to be less than 100% complete
    • Software updates cannot be scheduled to take place automatically like their old product
    • Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.
    Incentivized
    Read full review
    WeTransfer
    • The price for Pro is a bit high.
    • A way for free users to save an address book.
    • The offline app isn't as robust as the web client.
    Incentivized
    Read full review
    Usability
    Kiteworks
    No answers on this topic
    WeTransfer
    As noted previously, sometimes it can take more than once to upload and share a file if you are using Chrome. It doesn't happen often but of course it always seems to when we are on a really tight deadline. It just takes patient in those cases
    Incentivized
    Read full review
    Performance
    Kiteworks
    No answers on this topic
    WeTransfer
    WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
    Incentivized
    Read full review
    Support Rating
    Kiteworks
    No answers on this topic
    WeTransfer
    I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
    Incentivized
    Read full review
    Alternatives Considered
    Kiteworks
    The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].
    Incentivized
    Read full review
    WeTransfer
    Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice work environment with organized folders, you realize your storage space is up anyway! Since I've discovered WeTransfer, I never went back to Dropbox.
    Incentivized
    Read full review
    Return on Investment
    Kiteworks
    • Before then kitework we used 3 different products. It was expensive and difficult manage.
    Read full review
    WeTransfer
    • I haven't paid for this software personally, so I'm not sure, but $12/month is very reasonable if you are constantly sharing files.
    • WeTransfer is fairly professional, so in my opinion, links sent to clients look more professional than using a link from Google Drive or Dropbox.
    Incentivized
    Read full review
    ScreenShots

    Kiteworks Screenshots

    Screenshot of The CISO Dashboard: See All Sensitive Content Entering or Leaving the EnterpriseScreenshot of Send Secure Email with Ease from MS Outlook, Web or MobileScreenshot of Share Documents Securely from Word, Excel, PowerPoint and Outlook