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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kibana

    Score7.3 out of 10
    N/AKibana allows users to visualize Elasticsearch data and navigate the Elastic Stack so you can do anything from tracking query load to understanding the way requests flow through your apps.N/A

    New Relic

    Score7.9 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    KibanaNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    KibanaNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    KibanaNew Relic
    Considered Both Products
    Elastic
    No answer on this topic
    New Relic
    Chose New Relic
    The overlap is not large, but the one advantage of the speed curve is retention: data is available permanently, which allows you to investigate the hypothesis with data collected before formulating the hypothesis. This has proven very effective for us.
    Incentivized
    Chose New Relic
    I find each of them has particular strengths and perhaps they deserve their own space in their particular speciality sector. I find New Relic to be exceptionally good and powerful to aggregate all sorts of meaningful data into Dashboards or Monitoring. So basically the same …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    92%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    97%
    Happy with the feature set
    64 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    97%
    Implementation went as expected
    58 Answers
    Features
    KibanaNew Relic
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Kibana and New Relic
    Feature
    Kibana
    9.0
    5 Ratings
    7% above category average
    New Relic
    -
    Ratings
    Pixel Perfect reports9.02 Ratings00 Ratings
    Customizable dashboards9.05 Ratings00 Ratings
    Report Formatting Templates9.03 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Kibana and New Relic
    Feature
    Kibana
    5.7
    5 Ratings
    33% below category average
    New Relic
    -
    Ratings
    Drill-down analysis7.05 Ratings00 Ratings
    Formatting capabilities7.04 Ratings00 Ratings
    Report sharing and collaboration3.04 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Kibana and New Relic
    Feature
    Kibana
    8.8
    2 Ratings
    4% above category average
    New Relic
    -
    Ratings
    Publish to Web9.52 Ratings00 Ratings
    Publish to PDF8.52 Ratings00 Ratings
    Report Versioning9.01 Ratings00 Ratings
    Report Delivery Scheduling9.01 Ratings00 Ratings
    Delivery to Remote Servers8.01 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Kibana and New Relic
    Feature
    Kibana
    8.8
    4 Ratings
    8% above category average
    New Relic
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.04 Ratings00 Ratings
    Location Analytics / Geographic Visualization9.52 Ratings00 Ratings
    Predictive Analytics10.01 Ratings00 Ratings
    User Ratings
    KibanaNew Relic
    Likelihood to Recommend
    7.0
    (5 ratings)
    6.6
    (128 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (17 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (9 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (3 ratings)
    Support Rating
    7.7
    (2 ratings)
    7.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (10 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (3 ratings)
    User Testimonials
    KibanaNew Relic
    Likelihood to Recommend
    Elastic
    Kibana is indeed a powerful tool and has many use cases especially in environments that rely heavily on real-time log analysis and visualisation. Kibana’s ability to handle large volumes of log data and present it in an accessible, searchable format is invaluable. We use Kibana to monitor security related issues and it proactively alerts our Slack channels about any anomality or issues.
    Incentivized
    Read full review
    New Relic
    I have used New Relic in different scenarios like monitoring my production infrastructure and applications which helps us to reduce the downtime of my applications and websites and also I have used the synthetic monitoring feature which helps to proactively monitor our websites availability. Along with this I have also used New Relic for cloud resources cost monitoring which helps to reduce my cloud cost. Also I have used mobile application monitoring which helps me to trace the sessions easily and I can easily reduce my RCA through the help of that.
    Incentivized
    Read full review
    Pros
    Elastic
    • Fast searches with powerful index.
    • Beautiful data visualizations.
    • Real-time observability.
    Incentivized
    Read full review
    New Relic
    • New Relic APM allows us to follow up transactions across services and trace performance bottlenecks in real-time, crucial when monitoring the processing of energy loads or predictive maintenance algorithms.
    • It gives us deep visibility into our cloud servers, containers and IOT gateways, so we can catch CPU spikes or memory leaks which can impact the data we ingest from the field devices.
    • We develop custom dashboards for monitoring trends of power consumption, abnormality in sensors and API health. In conjunction with alerting, it makes sure we are fixing issues before customers even see them.
    Incentivized
    Read full review
    Cons
    Elastic
    • Some performance issues with large datasets.
    • Linking to dashboards makes extremely long urls.
    • Lack of reports.
    Incentivized
    Read full review
    New Relic
    • Support for SQL like query with more functional features of analysis while viewing distributed tracing.
    • support for very low level specific integration from APIs to classes to functions to piece of code
    • More detailed documentation, as we faced issues while integrating for the first time.
    Incentivized
    Read full review
    Likelihood to Renew
    Elastic
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Usability
    Elastic
    Its usability is generally good and it provides teams with a basic to intermediate understanding about data visualization. It is very user-friendly when it comes to creating dashboards. The UI is very good and simple. Its integration with other tools for alerting and reporting is amazing. But its advance features have a learning curve and a first timer needs some time to use the advance features.
    Incentivized
    Read full review
    New Relic
    New Relic helps in observability setup for the critical environments and getting known about the issues and troubleshoot the applications and services. Alerts helps in knowing the abnormal state of the system and services, Dashboards are used for visualizing the key metrics and muting the unwanted notifications and dropping the extra data from the source.
    Incentivized
    Read full review
    Reliability and Availability
    Elastic
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
    Read full review
    Performance
    Elastic
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
    Read full review
    Support Rating
    Elastic
    We did not use the official Kibana support. Documentation was easy enough to follow.
    Incentivized
    Read full review
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
    Read full review
    Implementation Rating
    Elastic
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
    Read full review
    Alternatives Considered
    Elastic
    Kibana is free; it was the first and only thing we've tried in this area.
    Incentivized
    Read full review
    New Relic
    New Relic has full stack visibility and gives us all options for observability like one stop shop. It gives you front end, backend as well synthetic monitoring capabilities. Every other feature built into one cost model (usually) which ties to data that you send, it helps you leverage all features without having to pay additional charge for feature
    Incentivized
    Read full review
    Scalability
    Elastic
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
    Read full review
    Return on Investment
    Elastic
    • Issues that affect checkout experiences for customers are able to be prioritized and solved quickly.
    • We are able to more efficiently use resources due to the automation of reporting alerts. Decreasing employee resources needed.
    • Visualization allows us to quickly share issues and explain to coworkers in order to escalate issues that can cost our bottom line.
    Incentivized
    Read full review
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots