Keyshot is great for quick renders and its ability to make changes for a fast production pipeline. Since I primarily use it for concept art and making environments, it is not the best when handling larger scenes as it will take a toll on the CPU.
Pixlr is well suited if you need to design graphics quickly, and using foreign languages. The fact that even if you use a non-Roman script (in our case, Khmer) but can still design things beautifully, is a huge value add for our team. It is less well suited for absolute beginners to graphic design, who can find the myriad tools and functions overwhelming or confusing
Honestly, I've only needed customer support a couple of times. One time was a question about licensing which their customer service explained very well and offered just the help I was looking for
The rendering capability with SOLIDWORKS PhotoWorks is pretty good but takes time to learn and is a little cumbersome compared to KeyShot. KeyShot offers a SOLIDWORKS plug-in that works great allowing the user to export models directly from SOLIDWORKS to KeyShot.
Canva is a similar program using for creating content. I've tried out their suite as well but always end up coming back to Pixlr because of ease of use, and my familiarity with the product. They continue to make upgrades to the product and have always had what we feel we need to make top-notch looking graphics for our organization.
Pixlr offers something new and relatively easy to use that does not require excellent knowledge. In the case of professionals can make adjustments and artistic retouching of great value and excellent quality.
