1Password vs. Keeper

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1Password
Score 9.5 out of 10
N/A
AgileBits in Toronto offers 1Password, a password manager available to both private individuals and businesses, touting a unique approach to multi-factor authentication to improve security.
$2.99
per month
Keeper
Score 8.8 out of 10
N/A
Keeper's password security and management platform boasts millions of people and thousands of businesses as users, who manage, secure and enforce strong passwords across all employee logins, applications and sites. Employees can access Keeper natively on all mobile operating systems, desktops and browsers. Keeper enables businesses to auto-generate high-strength passwords, protect sensitive files in an encrypted digital vault, securely share records with teams and integrate with SSO, LDAP and…
$2
per month per user
Pricing
1PasswordKeeper
Editions & Modules
1Password
$2.99
per month
Teams
$3.99
per user/per month
1Password Families
$4.99
per month
Business
$7.99
per user/per month
Enterprise
Custom Pricing
Keeper Business Starter
$2.00
per month per user
Keeper Enterprise
Contact Keeper for pricing
Offerings
Pricing Offerings
1PasswordKeeper
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
1PasswordKeeper
TrustRadius Insights
1PasswordKeeper
Highlights

TrustRadius
Research Team Insight
Published

1Password and Keeper are password management solutions used by companies to ensure employees are using secure passwords and that their passwords aren’t compromised, to apply role-based controls and to enforce stricter access standards for teams or employees if desired (e.g. 2FA), and also to help enterprises ensure account data (and therefore data accessible through these accounts) is not accessible to rogue entities. These particular password solutions also include security intelligence, in the form of Password1’s domain breach reporting, and Keeper’s dark web monitoring service, Breachwatch. Both solutions are popular with companies of all sizes, though they both tend to be deployed more at smaller companies.

Features

1Password and Keeper provide basic password management features such as password generation and storage, and have greatly overlapping feature sets. In addition to commonalities and overall similar ratings, they do each have a few standout features users have called attention to, that distinguish one from the other.

1Password users enjoy the core password generation and auto-fill functionality, noting that the tool is customizable to generate passwords that meet a company’s security policies.Users also enjoy multiple separate vaults for personal and business use, transferable vaults, and easily administered access control to vaults. 1Password also features a travel mode to protect sensitive passwords when using other networks. Users can select important passwords, and when they leave the network, the passwords are removed until they return. Lastly, 1Password offers multiple ways to set up two-factor authentication, including SMS, facial recognition, fingerprinting, and more.

Keeper is noted for being easy to use across devices, organized and accessible on any screen (e.g. mobile). Keeper has a highly customizable interface, so administrators can tailor the user experience to best suit their needs. Additionally, Keeper can run security audits to check the quality of every password stored in the application. Keeper is also preloaded on some operating systems and devices, which makes implementation simple. And in 2021 Keeper launched Keeper SSO Connect, included in its enterprise subscription, a SAML 2.0 service to integrate Keeper with an existing SSO solution, which users already appreciate, as well as its user provisioning capabilities.

Limitations

1Password and Keeper have strong password management features, but there are a few areas where users have expressed some discontentment.

1Password has poorer usability compared to Keeper, largely due to more limited customization. At times, the Windows version of the 1Password software is updated at a slower pace than the Mac version. Password reset can also be difficult, as users have to reach out to the administrator to reset passwords, rather than having an automated system in place.

Keeper has limited two-factor authentication options in its basic package. Users state that sharing and role / access management may be more cumbersome than in 1Password. Lastly, Keeper doesn’t offer any travel mode or additional security measures for off-network protection.

Pricing

Both 1Password and Keeper offer free trials where users can test the products for a limited time before deciding if either is right for them.

1Password has three pricing tiers for businesses. The Teams package costs $3.99 per month per user and comes with basic password management features including password vaults and two-factor authentication. The Business package costs $7.99 per month per user and includes advanced protection features that administrators can enable. The Enterprise package is priced depending on the business and includes a dedicated account manager and setup training.

Keeper offers two pricing tiers. The Business plan costs $3.75 per user, per month and includes password vaults and basic two-factor authentication. Enterprise pricing is no longer published but may cost about $80.00 per user per year, and includes access to the developer API for custom integrations and advanced two-factor authentication features.

User Ratings
1PasswordKeeper
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
8.8
(0 ratings)
10.0
(0 ratings)
User Testimonials
1PasswordKeeper
Likelihood to Recommend
1password is the best solution for storing your passwords and other sensitive data as well as sharing it with employees of your company easily and efficiently. It has a web interface for managing your passwords and users as well as user groups. 1password can be installed on almost any OS and integrated with all popular web browsers
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It is great for the management of passwords across organizational departments or specific cross-functional teams. The sharing feature is well suited to this. It may get harder to administer effectively (i.e., feel like you are in control) when there are many, many groups. Also, if there are groups or departments with high staff turnover, the administration efforts may get more difficult, and the chances that someone may have access to something they shouldn't increases.
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Pros
  • 1Password's Watchtower service is a real value add - 1Password monitors the security news for evidence of security breaches containing your credentials and alerts you if you have been impacted. That is a huge value as it enables you to get out in front of a security breach and be proactive in protecting yourself.
  • 1Password's core strength is that it makes it easy to practice good security hygiene by using strong, unique passwords for each site you interact with. This is something that all password managers do now, but offering an easy experience is key.
  • 1Password's password sharing features makes it easy to share team credentials with other team members, and to decide who amongst the team gets access to the designated credentials.
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  • Easy to use - you can easily access it anywhere and anytime you want (it has mobile apps, web and desktop versions)
  • High level of security - 2-step authentication with your phone number
  • Simple to save and get passwords and login information. Keeper fills it in for you. It may create complex passwords for you
  • Syncs across all devices
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Cons
  • 1Password is so secure, that it lacks a self-managed "forget your password" functionality which means that as a manager, I have to approve password resets which may slow down some users.
  • On Chrome, the extension sometimes stops working when the browser is updated.
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  • It took me a while to discover I could change the settings in the Keeper app so it stays open for some minutes while I am working on my phone or tablet. Once I found the settings, it became far more efficient to use.
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Likelihood to Renew
1Password is a great password manager and it helps us a lot in our every day duties at the company. Since implementing this solution we also feel way more secure when it comes to our own data or the data of our Clients.
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No answers on this topic
Usability
The 1Password app design is top notch, much better than a couple other password managers I've looked at. The app and service are very flexible, allowing for many different types of data storage. The browser extensions generally work very well, allowing for easy access to login information while using pretty much any modern web browser.
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It's just easy to use, plain and simple. It has the complexity and user-interface that gives you confidence in its build but the ease-of-use that keep things from getting too complicated. A huge plus when you have to onboard new members of the team or summer interns when you need them to step in and make orders on your behalf.
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Support Rating
I haven't had to use the support team since using the product, so that's saying something. But I did reference the FAQs and information materials to help with the initial setup. All in all, I found all of the information and clarity I needed to get set up and begin fully using the platform.
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Because it is so good. It always works, has not crashed even in 3 years; I have a lot of data in it (never any problems).
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Alternatives Considered
I do have LastPass set up for our front office workers since their free version does fine for managing the few passwords they have. Since that computer is in an area accessed by most of the staff and visible to the public, I didn't want sticky notes with sensitive passwords laying around. The main advantage of that usage is that it does offer a free version, and with so little to manage, the paid 1Password would not be a good value for us there. But it does, of course, have its limitations. The interface is a bit clunky, and we don't have any desktop or mobile versions set up to try to sync with, just the one web browser based version, so I can't speak to the accessibility, but it does not "feel" as robust and easy to use as 1Password.
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I do not recall the other products I tested. I believe Keeper provided a free trial that allowed me to verify that it met my needs before I was required to purchase. I also found their support team to be responsive when I experienced some problems. The cliche, "If it ain't broke don't fix it" fits well in this case. I am able to create and use online profiles safe in the knowledge that my passwords cannot be easily hacked and my data is safe.
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Return on Investment
  • Our business has over 500 different passwords that are required to log into other websites for billing. Allowing easy login to the different entities saves time and money.
  • 1Password encrypts all the passwords, protects them, preventing hackers from obtaining all of the information and causing disruption to the business.
  • Having multi-users save time and money because everyone will have access to all passwords at the tip of the finger without having to ask request passwords from other employees. Furthermore, employees who require the passwords on the field will also have access to the password. Furthermore, our IT department requires access to passwords to employee's computers in order to assist with troubleshooting. This allows the IT department to access computers remotely without asking for passwords receiving passwords over the internet.
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  • Keeper is a great product to have, positively impacting end-users to be safer with their password while providing ease of management.
  • It will cost you $29,99 per year for unlimited devices, password storage, cloud backups, sharing and 24/7 support, which we found is quite a good bargain!
  • The Zero Knowledge feature is quite great for every enterprise since the fact that only you have your master password means that nothing can force the company to turn over your passwords, and a distraught employee can't weasel into your stored data.
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ScreenShots

Keeper Screenshots

Screenshot of Autofill Passwords in Websites & AppsScreenshot of Business & Enterprise ProtectionScreenshot of Dark Web Monitoring & AlertsScreenshot of Enhanced Two-Factor AuthenticationScreenshot of Increase Organization with SubfoldersScreenshot of Secure File & Password Sharing