KeePassXC vs. SailPoint Identity Security Cloud

KeePassXC works well for storing encrypted credentials locally. Implementing solutions requiring KeePassXC database synchronization between different devices might be challenging

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We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.

• Easy to use
• Secure, with a variety of encryption options
• Can perform autotype on Xorg

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• Brings users access, profiles and accounts all into one place
• Manages the Life Cycle Management process across ALL identities, permanent and Temporary
• Secures and manages access to critical applications and resources across the group
• Enables Info. Security to customise, share and delegate authority across the group
• Single version of the truth across our technology platform

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• Usability is worse if compared to other solutions but this is a good thing
• References are a good feature, but it may be complicated to make them work as expected
• Integration with other applications like browsers can be definitely improved
• Features like secure notes and storing secrets that are not credentials but very sensitive like credit cards are definitely missed.

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• The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.

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I think some of the interface could be improved. Also, it would be nice to have autotype working in Wayland. Other than that though, it's easy enough that I've been able to teach non-technical people how to use it effectively.

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Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.

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Support for Customizations is very limited.

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Implementation was done correctly and all the requirements were met.

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They are not exactly the same. KeePassXC is good for secure storing locally secrets like credentials. All the password managers mentioned above rely on storing data in the cloud and synchronization with various devices. KeePassXC definitely has much smaller attack surface. But at the cost of usability.

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The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.

• It doesn't cost anything but does the job. No specific ROI impact.

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• Over 300,000 password change/reset calls avoided to the helpdesk annually.
• 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
• Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.

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