KeePass is a perfect tool for use as a password manager and for storing similar sensitive data. This is especially true if you work from a fixed workstation, supporting your clients. KeePass is incredibly valuable. If you're often on the road and need to log in to KeePass occasionally to look up passwords or data, this can be inconvenient. And quickly and securely sharing data across other media isn't really an option with KeePass. Security is more important in this situation.
I don't believe that this is so much a negative, but be sure that you keep your password database saved in a location that is accessible (even during an outage). Failure to do so will make it hard/impossible to recover passwords in the event that your database is unreachable (such as if a network drive failure).
My very good experience in the past 15 years of usage of KeePass makes it easy to decide for a renewal of this friendship. I was never disappointed and KeePass always meets my expectations. The software runs stable and if there should be a software error, it will be fixed in no time. This is customer satisfaction.
KeePass is easy to use and requires no prior training using it. I would rate KeePass a score 9 out of 10. It stands out in managing credentials securely and efficiently. No other similar app performs its core function as well, making KeePass an essential tool for password management and security.
I think some of the interface could be improved. Also, it would be nice to have autotype working in Wayland. Other than that though, it's easy enough that I've been able to teach non-technical people how to use it effectively.
I have almost never had to contact support. This product has a wide community, a very expansive documentation/forum site where generally any question/issue already has an answer/fix or explanation/workaround, or plans for improvement in a future version. On the occasions that I have reached out, answers were fairly quick, useful, and respectful.
KeePass is the most simple of the password managers, but it also means it doesn't scale as well and doesn't have all the features some of the other options have. IT Glue is a much better choice for company-wide management of passwords but it has high costs and is much more than just a password manager. LastPass is probably closer to what KeePass can do, but offers the ability to access passwords from all devices such as computers and phones. KeePass is better for being free and is best for use on a single computer.
They are not exactly the same. KeePassXC is good for secure storing locally secrets like credentials. All the password managers mentioned above rely on storing data in the cloud and synchronization with various devices. KeePassXC definitely has much smaller attack surface. But at the cost of usability.
It is hard to quantify what was ROI on something which didn't happen. Let's say 1password was breached and the data was exposed. Since you're absolutely mission critical secure data was not there you scored big.
Simplicity of the KeePassXC management is definitely good for ROI
And since it's free and open source the cost of ownership is very low.
