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Keatext vs. Kimola Cognitive

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Keatext

10 Reviews and Ratings

Kimola Cognitive

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keatext

    Score8.8 out of 10
    Enterprise companies (1,001+ employees)
    		Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction. It finds recommendations in customer responses like reviews, open ended surveys, and contact center tickets to support data-driven decisions and be a more customer-centric organization. Keatext helps users to: Bring forward decisions with impact: Zero in on opportunities to increase ROI and identify strengths and weaknesses…

    $550

    per month

    Kimola Cognitive

    Score10 out of 10
    Small Businesses (1-50 employees)
    		Kimola Cognitive is a Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Top features of Kimola Cognitive are: Scrape Web and Collect Reviews Data analysis starts with data collection, and Kimola offers a web browser extension for marketing and research professionals to scrape content from the web to analyze and classify. It supports over 20 mediums, such as Amazon, Yelp,…

    $199

    per month Query

    Pricing
    KeatextKimola Cognitive
    Editions & Modules
    Basic
    $550
    per month
    Pro
    $999
    per month
    Enterprise
    1650+
    per month
    Starter
    $199
    per month 10.000 Queries
    Standard
    $399
    per month 35.000 Queries
    Business
    $999
    per month 100.000 Queries
    Offerings
    Pricing Offerings
    KeatextKimola Cognitive
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—- 20% discount on annual plan for each package is available. - Pre-built ML Models are free to use for every client. - Scraping is free to use for every client. - There is no user seat limit.
    More Pricing Information
    Community Pulse
    KeatextKimola Cognitive
    Considered Both Products
    Keatext
    No answer on this topic
    Kimola Cognitive
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    User Ratings
    KeatextKimola Cognitive
    Likelihood to Recommend
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    KeatextKimola Cognitive
    Likelihood to Recommend
    Keatext
    Keatext is adequate and competent for the study of texts, phrases and words in the professional area; to deliver a different approach to customer feedback to provide alternatives that shorten response times; the end goal is to respond proactively and adjust acceptable policies.
    Incentivized
    Zheng Khoo
    Digital Marketing Specialists
    Read full review
    Kimola Cognitive
    No answers on this topic
    Pros
    Keatext
    • You can detect or analyze feelings in French, Italian, Arabic, and English.
    • You can classify text and comments in different languages.
    • Easy to use for both professionals and non-professionals.
    • Use analytics to gain deep insight into what's happening on social media platforms.
    • Simple interface.
    Incentivized
    Stanley Kamal
    Software Engineer
    Read full review
    Kimola Cognitive
    No answers on this topic
    Cons
    Keatext
    • It is only available in French, Arabic, Spanish and English. I really would love it to be in the Hindi language.
    Incentivized
    Sharon Khoo Tan
    Human Resources Director
    Read full review
    Kimola Cognitive
    No answers on this topic
    Alternatives Considered
    Keatext
    We were using Freshdesk before using Keatext. When it comes to report & dashboard analysis Keatext provides advanced analytics options. Keatext provides high availability with integrations options of mail notifications & SMS notifications as well. Keatext provides chatbot options for auto-respond user queries.
    Incentivized
    Anjali Nair
    content writer specialist
    Read full review
    Kimola Cognitive
    No answers on this topic
    Return on Investment
    Keatext
    • Keatext allows the creation of custom tests to meet the needs of each business.
    • Automate UX research for scalability.
    • Provides analytical data in addition to tracking user experience.
    Gonzalo Bayona Camiletti
    Software Engineer
    Read full review
    Kimola Cognitive
    No answers on this topic
    ScreenShots

    Keatext Screenshots

    Screenshot of AI-based predictive recommendations with SWOT chartScreenshot of Customizable and interactive dashboardScreenshot of Topics and opinions heatmapScreenshot of Advanced sentiment analysis including customer questions and suggestionsScreenshot of Multichannel analysis including reviews, open ended surveys, and contact center tickets

    Kimola Cognitive Screenshots

    Screenshot of After signing up, Kimola Cognitive's home page full of support articles, resources and pre-built models are displayed.Screenshot of Reports can be generated after choosing a sentiment and classification model, and with a PDF export.Screenshot of Kimola Cognitive comes with a gallery of ready-to-use Machine Learning models for the most common use cases like sentiment and hate speech analysis along with consumer conversations around SaaS products, mobile apps, games.Screenshot of Kimola Cognitive also supports creating custom Machine Learning models by training a dataset. The platform takes care of choosing the best performing statistical model to ensure accuracy. The custom machine learning models are hosted on Kimola Cognitive and can be used via the user interface and API.Screenshot of Reviews can be scraped from 20+ mediums such as Amazon, Etsy, Booking, Walmart, Reddit etc. with Kimola Cognitive's browser extension.Screenshot of Marketing materials can be created with a GPT integration, from creating SWOT analyses to product descriptions.