DottedSign vs. SignRequest, now part of Box

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DottedSign
Score 9.6 out of 10
Small Businesses (1-50 employees)
Providing e-signing on mobile devices, DottedSign lets users sign documents and get signatures from others in a legal and secure process, so as to stop wasting time emailing signers, printing copies, and faxing paper. DottedSign can be used to complete work, including NDAs, sales contracts, lease agreements, permission slips, financial agreements, and w9 forms. Import a document, sign or request signatures, and send.
$0
per year per user
SignRequest, now part of Box
Score 8.0 out of 10
Small Businesses (1-50 employees)
SignRequest was an e-signature platform acquired by Box in 2021. The eSignature tool is the basis for Box Sign, a feature now included in Box's core offering.
$0
per user
Pricing
DottedSignSignRequest, now part of Box
Editions & Modules
Free Plan
$0
per year per user
Pro Plan
$8
per year per user
Business (5-n users) Plan
$15
per year per user
Business (1-4 users) Plan
$18
per year per user
Start
$0.00
per user
Professional
$8.00
per user
SME
minimal $16.00
$4.00 per user
Enterprise
Custom
per user
API
Custom
per installation
Offerings
Pricing Offerings
DottedSignSignRequest, now part of Box
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$9.99 per userNo setup fee
Additional Details• Pro plan: USD 8 per user billed yearly, or USD 15 per user billed monthly • Business (1-4 users): $18 per user billed yearly, or $ 30 per user billed monthly. • Business (5-n users): $15 per user billed yearly, or $ 25 per user billed monthly.For text message verification and bank payment verification additional fees apply
More Pricing Information
Community Pulse
DottedSignSignRequest, now part of Box
Best Alternatives
DottedSignSignRequest, now part of Box
Small Businesses
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Foxit eSign
Foxit eSign
Score 9.8 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.4 out of 10
MSB Docs
MSB Docs
Score 9.4 out of 10
Enterprises
DocuSign
DocuSign
Score 8.3 out of 10
DocuSign
DocuSign
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DottedSignSignRequest, now part of Box
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
10.0
(0 ratings)
Support Rating
9.0
(0 ratings)
8.8
(0 ratings)
User Testimonials
DottedSignSignRequest, now part of Box
Likelihood to Recommend
The app is quite versatile - as for me, I've been using it at work for some time and can't say that the problems that I have listed affect the general impression of the platform. Apart from using it at work, DottedSign is also pretty good for personal tasks, if you have to sign something on the go and so on. It's great for keeping track of the entire signing process and making sure everybody is on the same page with the help of reminders and such.
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It's great for a law firm--especially ours which is paperless--and for any business that needs reviews and signatures constantly. I have recommended it to courts, my general contractor working on our house, and to other law firms that have a hard time getting us their clients' signatures. I think most businesses would benefit from SignRequest!
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Pros
  • Of course DottedSign isn't the first one to show how convenient e-signatures are, but in my opinion the creators really nailed it because it's both easy-to-use and also pleasant to work with due to the nice and intuitive interface and truly helpful tools.
  • Another point I'd like to make is the reminders feature is really nice - anyone who hasn't yet signed their part gets an email notification to speed them along.
  • Another thing that I like that there's no need to contact customer support to figure anything out - just download the app and get going.
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  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
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Cons
  • Well, the synchronization feature isn't perfect - when you log in into your account on the browser version, for instance, you need to wait for a couple of minutes to load a file that you have already loaded in the app.
  • Apart from that, the platform doesn't allow you to rotate blank windows to add a date or signatures and sometimes documents are scanned upside down, and you have to edit them subsequently, which is time consuming.
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  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
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Usability
No answers on this topic
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
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Support Rating
I can't say that there is something special in the work of customer support. Everything is professional and timely, but that's about it.
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Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
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Alternatives Considered
eversign wasn't quite as good because of how the interface was designed. I don't think that for a software with such simple features the interface should be so piled on. While DottedSign's interface is one of its strongest features.
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When I started this company in 2017, I looked for alternative solutions to getting e-signatures on business documents but never found anything that met our needs well until I encountered SignRequest. At this point we've been using it so long that I honestly can't remember the specific names of other products or vendors.
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Return on Investment
  • I think after we started using DottedSign at our company, we're achieving our goals a little faster due to less time being spent on traveling to meet clients and so on, and with the process being more streamlined, it's easier. to pay attention to other parts that might have been neglected before.
  • We got a bit more new clients in the last quarter, but it might be due to different reasons, but I think DottedSign played a part.
  • Also, having all the newly signed contracts digitized and available on the cloud gives us a peace of mind.
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  • We ended up switching vendors after about 3 months due to CRM integration with Salesforce not meeting our needs.
  • The cost was low enough where we did not feel it would be overly expensive with a growing sales team.
  • It allowed us to quickly get set up, and get e-signed contracts out to customers.
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ScreenShots

DottedSign Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

SignRequest, now part of Box Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes