Upland Kapost helps you create and distribute meaningful content to support the buyer journey for B2B companies.
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Shorthand
Score 8.0 out of 10
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Shorthand enables the user to create interactive multimedia stories for any online audience — all with no code. The vendor boasts that Shorthand is used by hundreds of publishers, brands, non-profits, and more — including the BBC, Honda, Business Insider, and Doctors Without Borders.
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Pricing
Kapost
Shorthand
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Kapost
Shorthand
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Kapost
Shorthand
Features
Kapost
Shorthand
Content Creation
Comparison of Content Creation features of Product A and Product B
Kapost
8.2
Ratings
2% above category average
Shorthand
9.0
Ratings
11% above category average
Ideation
8.00 Ratings
00 Ratings
Approval workflows
8.00 Ratings
00 Ratings
Content collaboration
8.00 Ratings
9.00 Ratings
Content calendar
8.00 Ratings
00 Ratings
Network for content licensing/production
9.00 Ratings
00 Ratings
Content Publishing
Comparison of Content Publishing features of Product A and Product B
Kapost
8.0
Ratings
1% below category average
Shorthand
6.8
Ratings
17% below category average
Content hub
7.10 Ratings
9.00 Ratings
Forms / Gated content
8.00 Ratings
00 Ratings
Embedded CTAs
7.90 Ratings
7.00 Ratings
Content distribution
9.00 Ratings
6.00 Ratings
Content promotion
8.30 Ratings
5.00 Ratings
Content automation
8.00 Ratings
00 Ratings
Content Reporting & Analytics
Comparison of Content Reporting & Analytics features of Product A and Product B
I think the filters within the custom fields and custom details is its strongest feature for us. So I would say, the more content you have, the more use you'll get out of Kapost, especially if you need to organize your content in a lot of different ways (as we do for our targeted marketing). We still format edit/publish blogs via WordPress (although we put the draft in Kapost), but blogs aren't necessarily our #1 thing. Perhaps, for people who are really blog-centric, another platform may be better. Kapost is really good, I think, for copy that has a lot of hands on it, and can really benefit from well-structured work flows and a really comprehensive metadata system.
Shorthand is ideally suited to visual stories where you have a good number of images and/or embeds or video to include. It is well-suited to long-form stories, where you wish to keep the readers' attention longer than usual. It can help to differentiate particularly important or intriguing stories from others on your website - and for this reason, it could be used as a premium content tool, perhaps for subscribers. It can also be used to showcase stories about awards you've organised, giving them special treatment. It is less suited to breaking news, or very time-sensitive news stories, as it can take some time to prepare, post or update shorthand stories. And it doesn't work well for stories with strong accompanying imagery
Sets you up with a strategist. You are able to be in constant communication through Kapost with your strategist and send one another working proofs and comments.
Unity - it has made all our email campaigns have a similar look and feel. Kapost has shown results on the appropriate amount of images to use and the type of language that works.
Stay on track - each person is notified when the role before theirs is complete so they know when it is their turn to act upon something.
Search is valuable but the key words seem to take a while for the system to find, I have to use multiple word choices or switch to a specific collection.
I think some type of links from search could be useful.
Additional flexibility in how text is overlaid on pictures would be welcome so that there are more choices on what images to use with particular layouts
Enabling users to control the path of text - for example, enabling runaround - could enable some excellent designs
Adding additional section templates could speed up design
More flexibility in caption placement would be helpful
We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.
The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.
I have never known it to be down during my use of it. All you require is an internet connection to log in and you can use it on multiple devices. Adding ease of accessibility, there are simple ways to log in. I've also never known a Shorthand story to go down once live on our site.
Due to the integration with our content management software, there is a short delay on our site while it loads, which may cause some readers to drift away. However, I've seen other sites where it instantly loads articles, so I believe this to be down to the content management software behind our site more than Shorthand itself. Once that brief initial period is over, it doesn't require additional loading time.
The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.
I've used basic tools like SharePoint in the past as a content repository, but it's not user friendly, not well organized, hard to manage and not well-suited for marketing content (version control issues, etc. ). Get a dedicated tool!
As a web-based service, it is easy for users to log into from anywhere. Content can easily be shared, as you can set up teams that enable access to each other's work as required. And content can be reviewed by others before publication using the sharing function. You can also view how an article will look on different devices.