Kantata PS Cloud vs. Opendate

Mavenlink is useful for planning and maximizing our resources. Improved resource visibility and control. It helps us determine who is accessible in terms of skill and competency, as well as the amount of work they are capable of handling. Mavenlink is beneficial for forecasting resource needs and reallocating resources to meet goals. Mavenlink is useful to have a control over the work minute by minute, without having to wait for answers. It's flexible to monitor how time, money and margins are managed from anywhere at any time. Mavenlink allows us to examine and act through an industry-leading
business intelligence layer that provides you with dozens of well-crafted
reports to solve pricing, profit, usage, and availability issues.

Incentivized

We migrated from another ticketing company and Prism. Opendate combined the best of both and the data we unlocked by those two systems has helped guide our marketing efforts and increased our revenue per show. We have excellent customization on the ticketing which helps us better understand the financials of each show. It's the first time our entire team (talent, marketing, production and finance) all are on one system that works for each of us. The product can improve in some of its more advanced functionality such as more robust permissioning and event-level customization

• It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
• Master planning feature gives a great overall view for me planning my projects out
• The design looks better than Salesforce, color coding certain projects indicating for their statuses

Incentivized

• Manages our calendar clearly
• Increased revenue
• Centralizes all our processes

• The Gantt chart does not allow for baselines to be stored
• There is no means to upload an excel task tracker and build a plan using an upload
• The schedule does not allow for planning of holidays
• The status report functionality needs to be improved

Incentivized

• Seated shows could have additional functionality
• Additional permission options
• Single sign on

Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use

Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training

Incentivized

Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.

Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.

Kantata support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Kantata build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.

Incentivized

We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.

The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.

Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best

I have not had much experience with this other product, It was only for a few months during a part-time so I did not have to interact with the product on a regular basis. However, Mavenlink is much more intuitive and requires little to no training prior to using it. It is also more flexible in its ability to display project status in a variety of ways.

Incentivized

The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, rather than using 3 or 4 different systems our entire venue is ran out of Opendate

It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.

• Manvenlink is perfect for showing expenses and income over time and across people.
• Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
• Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
• Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
• Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.

Incentivized

• Increased our revenue per show by centralizing our upgrades on one platform and better understanding our buyers