Kajabi vs. Zenoti

It works great for us in the education space and delivering our curriculum to our clients. It's nice to have some of the extra access features and to have the community feature, so that works great for us. At the same time, Kajabi lacks some of the specificity we need, and I don't believe it is technically geared directly to the education space, so we will likely switch providers in the next couple of years to something that is more robust and relevant to our business model.

Incentivized

Exactly the program is designed for spa industries or markets that are specifically dedicated to reservations, but we have shown that it can also have a great contribution for small internal spas in companies that need organization, its price is accessible, it gives order and administration, formality which is what we want to show in our company. Thanks Zeneti our collaborators are happier.

Incentivized

• With a featured button as opposed to just a hyperlink, it is incredibly simple to link to a page within an email.
• The marketing strategy's functionality and the ability to customize emails allow me to communicate with every client.
• Course creator to create digital products from your content.

Incentivized

• Appointment Management
• Marketing
• Point of Sale
• Client Communications, SMS messaging
• Online Booking and Online Gift Certificates

• They've improved leaps and bounds, but their CRM is still subpar
• They have great uptime, but it could be better
• Affordability - I went in hoping to use their CRM feature and cut costs, but their CRM is lacking
• They offer a shopping cart, but in terms of being able to customize and payment option, they have a ways to go.

Incentivized

• A few minor limitations using the calendar to book appointments.
• Display which therapists are available when customers are booking online.
• A few minor usability improvements in the point of sale.

We are committed to it and once we get "really good" at using it, I think it is a excellent platform and links well to Hubspot. At present, we are still just barely scratching the surface with our use of its features

Incentivized

The back-end system can be used efficiently and has flexibility. It doesn't have a lot of unnecessary functions or un user-friendly features. We have had no issues using the system and would continue to use it with the current functions and features. I would rate it as user-friendly yet flexible

Incentivized

Because of the highly customizable nature of the software, the usability is sometimes affected, requiring lots of training for the staff

The Kajabi Support people are helpful, fast and knowledgeable. I usually call in a panic - because I have lost something, messed something or am on a deadline. Sometimes we speak, or we do a chat. Always my angst is eliminated. I often thank the person for being "so patient" with me. LOL

Incentivized

These platforms are big complex pieces of software. Mor recently - Kajabi provides a done for you example which you can borrow and customise - but those were not available when we started.

Incentivized

Kajabi is more adjusted for learning needs. While Tilda and Wix can help to create very customizable designs for landing pages and great checkout experiences, Kajabi is more convenient for creating learning sequences. The best way is to use all these platforms together, so they can support the optional customer journey from landing page to learning on the course.

Incentivized

Zenoti offers the richest feature set for our business category.

• Saved around $100 a month thanks to combining several online platforms into one
• Saved dozens of hours not having to upload videos and images thanks to the Google Drive integration and URL Import
• Building pages takes a little longer than other page builders due to how many clicks it takes to exit and enter editing settings.

Incentivized

• Built in marketing features help to boost bookings
• Built in features to help sell Add-ons.