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KACE Systems Management Appliance (SMA) vs. Miradore Management Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KACE Systems Management Appliance

    Score10 out of 10
    N/AQuest now offers the KACE Systems Management Appliance (SMA) as an IT Asset tracking and management appliance (also available as a virtual deployment if hardware requirements are met). Beyond discovery, inventory tracking and license management, KACE emphasizes automating software upgrade distribution with minimal end-user disruption, featuring remote replication for multi-site upgrades and rollouts. KACE SMA may be bundled with KACE Cloud Mobile Device Management (MDM) to form a complete UEM…N/A

    Miradore Management Suite

    Score8 out of 10
    N/AMiradore Management Suite is an IT asset management tool. It allows users to manage and optimize hardware and software assets, while automating routines like deployments, patches and configurations.

    $800

    per month 200 licenses (minimum)

    Pricing
    KACE Systems Management ApplianceMiradore Management Suite
    Editions & Modules
    No answers on this topic
    Miradore Management Suite
    $4
    per month per device (200 minimum)
    Offerings
    Pricing Offerings
    KACE Systems Management ApplianceMiradore Management Suite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    KACE Systems Management ApplianceMiradore Management Suite
    IT Asset Management
    Comparison of IT Asset Management features of KACE Systems Management Appliance (SMA) and Miradore Management Suite
    Feature
    KACE Systems Management Appliance (SMA)
    8.6
    12 Ratings
    9% above category average
    Miradore Management Suite
    8.4
    1 Ratings
    7% above category average
    Software and hardware inventory tracking10.012 Ratings9.01 Ratings
    License management9.011 Ratings8.01 Ratings
    Asset lifecycle monitoring8.010 Ratings8.01 Ratings
    Contract management6.06 Ratings8.01 Ratings
    Asset relationship management10.08 Ratings9.01 Ratings
    Best Alternatives
    KACE Systems Management ApplianceMiradore Management Suite
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    KACE Asset Management Appliance
    Score7.4 out of 10
    KACE Asset Management Appliance
    Score7.4 out of 10
    Enterprises
    Ivanti Neurons for ITAM
    Score6.6 out of 10
    Ivanti Neurons for ITAM
    Score6.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KACE Systems Management ApplianceMiradore Management Suite
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.0
    (1 ratings)
    Usability
    8.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    KACE Systems Management ApplianceMiradore Management Suite
    Likelihood to Recommend
    Quest Software
    I think it has added value for any organization. It reduced our Tech Support cost by: -Supporting users anywhere -Reducing users downtime as well keep them informed with the status of their tickets -Managing software and hardware actively -Processing automation -deploy mass software installs, patching or updates - Provide approved software's to users to install without IT help
    Incentivized
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    GoTo (formerly LogMeIn)
    Miradore Management Suite is very useful for organizations with a dozens of mobiles devices, like smartphones and tablets. I think if you need to implement security policies this is a good software. But, I think if you are in a company with a small number of devices or you don't have strict security policies, maybe another software could be more appropriate.
    Incentivized
    Read full review
    Pros
    Quest Software
    • Inventory: KACE provides a ton of hardware and software inventory information that is easy to search, filter, and export. This is critical when we need to find the answers to questions about how many of such and such we have in our fleet.
    • Patch Management: We were using WSUS before and it was altogether too cumbersome. KACE has given us the power, flexibility, and verification we need to feel comfortable our patches are up-to-date.
    • Service Queue: We made KACE our help desk system and it does everything we need it to do. Great improvement over our old system.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Devices enrollment
    • Automation of configuration
    • Android Devices management
    • Security features like device encryption, remote wipe, password enforcement
    Incentivized
    Read full review
    Cons
    Quest Software
    • The KACE SMA needs a better way to handle different roles in the software so certain users can access or administrate certain parts of the software, but not the entire software installation.
    • The KACE SMA could improve the ticketing process of projects. The aspects of the title and some information do not always flow down from the parent ticket to its child tickets.
    • The KACE SMA could improve the UI of the software with the addition of different CSS color schemes.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • It's some complicated to ensure installation on android devices
    • The user interface is not so intuitive
    • Lack of integration to other systems, such as Active Directory
    Incentivized
    Read full review
    Usability
    Quest Software
    Overall, the software is simple to understand and use. That said, most vendors have been slowly updating their user interfaces to HTML5 so that they have a clean updated look and feel. This is where KACE falls short in that the UI is great for a packaged software 10 years ago. This isn't a major limitation as the software is really meant primarily for technology users.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    No answers on this topic
    Support Rating
    Quest Software
    KACE does exactly what you need it to do, it maintains your computer environment. You can set patch schedules, inventory computers, setup software catalogs; basically everything you need to ensure the computers on your network are being actively managed. This is all with little need for constant configuration or updating the setup.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    No answers on this topic
    Alternatives Considered
    Quest Software
    We have selected this software because it rolls several different systems into one. We have a helpdesk system with this and an asset and inventory management system as well. We pay one price for the whole system instead of paying multiple companies different amounts that would have totaled more than we pay for the single system.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    Miradore Management Suite is a little more expensive than SOTI , but Miradore Management Suite supports more type of devices. Also, Miradore Management Suite has remote support and data loss prevention, SOTI does not have these features. We prefer the Miradore Management Suite's GUI against SOTI, and Miradore Management Suite offers a wide range of reporting in order to have enough information about devices usage and take decisions.
    Incentivized
    Read full review
    Return on Investment
    Quest Software
    • KACE has saved us from having to spend several days of employee hours in crafting DVDs and duplicating them (100+ DVDs)
    • KACE has saved us on the postage required to send out those DVDs for every update (monthly) to all of our customers electronically
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Improved security
    • Reduced IT costs, optimization of your IT staff
    • Reduced cost of software deployment
    Incentivized
    Read full review
    ScreenShots

    Miradore Management Suite Screenshots

    Screenshot of Hardware Asset ManagementScreenshot of Scheduled TasksScreenshot of Event MonitoringScreenshot of Service Now Integration