KACE Systems Deployment Appliance (SDA) vs. Symantec Ghost Solution Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
KACE Systems Deployment Appliance (SDA)
Score 7.6 out of 10
N/A
KACE Systems Deployment Appliance (SDA) is designed to save time and money by providing the user with a flexible and effective OS imaging and software deployment tool.N/A
Symantec Ghost Solution Suite
Score 8.0 out of 10
N/A
Symantec's Ghost Solution Suite is an imaging and deployment solution.N/A
Pricing
KACE Systems Deployment Appliance (SDA)Symantec Ghost Solution Suite
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
KACE Systems Deployment Appliance (SDA)Symantec Ghost Solution Suite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KACE Systems Deployment Appliance (SDA)Symantec Ghost Solution Suite
User Ratings
KACE Systems Deployment Appliance (SDA)Symantec Ghost Solution Suite
Likelihood to Recommend
8.0
(0 ratings)
7.7
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
KACE Systems Deployment Appliance (SDA)Symantec Ghost Solution Suite
Likelihood to Recommend
It is most effective in Windows PC environments and doing mass Windows deployments across a wired LAN. It would not be suitable for small office/school environments or for environments with limited PC usage.
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It helps to manage the mass of computers we use. We use GSS to see where and who deployed software to what computers. This can particularly be helpful when dealing with license usage, and tracking how many licenses we have left, and where those licenses have been used. We are able to use it to manage clients.
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Pros
  • Windows PC deployments.
  • Windows PC re-imaging.
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  • Ghost Cast [Server} gets the job done.
  • Easy to use.
  • Nice UI.
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Cons
  • USMT had issues with successfully capturing user states.
  • MAC support, stopped supporting newer versions of MAC OS. No APFS support.
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  • Even though Ghost Solution Suite saves configurations, software settings and installation within the image, there is still some manual configuration that needs to be done once the image is complete.
  • Installing Drivers for specific models of computers. With Ghost Solution Suite, it can be difficult to get the drivers for all the hardware of all the different model computers, so you have to create different images for different model computers. It would be nice to have the ability to have a hardware independent image for all model computers
  • Image Size. Ghost does have compression to reduce the size of the image, but when you have to store all the drivers within the image it increases the total size of the image you need to manage.
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Support Rating
The majority of the support reps I talk to on the phone are quick to respond and very helpful. They will take their time helping you with any case for the SDA and have any issues with it. They will help you build new boot environments or deployments if you get stuck or have a problem.
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Alternatives Considered
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Based on our particular company needs, we selected Ghost primarily for the cost. There are better products out there to deploy new computers. KACE was one of the products tested. I used KACE at a previous company and I can say KACE is a more effective deployment method, but the cost prevented us form going with this product. Also, since we have one single standard image it was very easy to manage Ghost for all our employee computers. We also standardized to one single hardware model computer which also made the decision to use Ghost easier.
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Return on Investment
  • Primarily saves us time for maintaining our computer labs.
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  • Initial setup took a long time to nail down. Once support figured out the issues, it was smooth.
  • After implementation, capturing and deploying images were smooth.
  • Being able to quickly deploy software, or move users to new AD groups, or manage power of the machines quickly made us enjoy the software even more.
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ScreenShots