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KACE Asset Management Appliance vs. Snow License Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KACE Asset Management Appliance

    Score7.5 out of 10
    N/AKACE Asset Management Appliance (formerly Dell's Asset Manager) from Quest Software is an IT asset management (ITAM) and software asset management (SAM) solution.N/A

    Snow License Manager

    Score8.6 out of 10
    N/ASnow License Manager enables organizations to gain an accurate view of software usage and entitlements. Organizations can then dynamically reconcile these findings against license entitlements to optimize their IT environments and be audit-ready. HOW IT WORKS Snow License Manager is the central hub for the Snow Software Asset Management platform, providing a unified view of installed software, SaaS, cloud resources and hardware. With Snow License Manager, usage data is…N/A
    Pricing
    KACE Asset Management ApplianceSnow License Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KACE Asset Management ApplianceSnow License Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Detailsβ€”β€”
    More Pricing Information
    Community Pulse
    KACE Asset Management ApplianceSnow License Manager
    Considered Both Products
    Quest Software
    No answer on this topic
    Flexera
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    10 Answers
    Features
    KACE Asset Management ApplianceSnow License Manager
    IT Asset Management
    Comparison of IT Asset Management features of KACE Asset Management Appliance and Snow License Manager
    Feature
    KACE Asset Management Appliance
    7.2
    3 Ratings
    9% below category average
    Snow License Manager
    -
    Ratings
    Software and hardware inventory tracking10.03 Ratings00 Ratings
    License management8.03 Ratings00 Ratings
    Asset lifecycle monitoring1.02 Ratings00 Ratings
    Contract management9.03 Ratings00 Ratings
    Asset relationship management8.03 Ratings00 Ratings
    Best Alternatives
    KACE Asset Management ApplianceSnow License Manager
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Lansweeper
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Ivanti Neurons for ITAM
    Score6.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KACE Asset Management ApplianceSnow License Manager
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.7
    (19 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (18 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.4
    (16 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    KACE Asset Management ApplianceSnow License Manager
    Likelihood to Recommend
    Quest Software
    The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
    Incentivized
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    Flexera
    I have said at a number of events that I have attended, where other suppliers have shown their latest and greatest new thing, it is the fundamentals that need to work, and need to work well, and this is what Snow License Manager does. It does not take a team of 100 staff to get the tool working or to keep the tool functioning, it works and is stable out of the box. We have learnt that putting the right processes in at the start means that Snow License Manager can do what it has been designed to do and what we have paid for it to do. Audits from vendors now days are relatively simple actions, with the Snow License Manager doing it's job we can quickly run a report and know exactly what our position is and then act accordingly, quick, simple and accurate data at your finger tips, as long as you put the work in to enter the license details etc. If Snow License Manager could invent a robot to go around the business and find all these bits of paper for us then that would be perfect.
    Incentivized
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    Pros
    Quest Software
    • Gives you real time data to systems on my network.
    • I can get information on all applications running on devices on my network.
    • I can get information on what systems are not currently patched and up to date with MS and Virus definitions!
    Incentivized
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    Flexera
    • SLM finds installations of software reliably.
    • SLM determines the usage of applications, web apps, and the users who employ them.
    • SLM Reports help management determine current and future application usage.
    • SLM notifies when forbidden programs are installed.
    • SLM provides complete license management.
    Incentivized
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    Cons
    Quest Software
    • The UI is clunky and could use a redesign
    • Support is good but sometimes it's hard to get someone right away or a response in a timely manner
    • expand some support beyond dell and others to include something like Microsoft Surfaces, etc.
    • KB articles need a refresh, there are a lot of older things out there that don't apply anymore.
    Incentivized
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    Flexera
    • Recognition of licensed plugins running in another application's executable is missing
    • There is inconsistent use of Wildcards like "%" across search fields in the SLM and SMACC
    • The search "filter" called "Also include not installed/used" is necessary to see not installed/used applications.
    Incentivized
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    Likelihood to Renew
    Quest Software
    No answers on this topic
    Flexera
    Snow License Manager is an integrated part of our Licensing Compliance software solution. It does help us manage current license needs and actual license usage, as well as inventory shadow IT usage. The nice side effect of being able to see hardware specifications and keeping track of hardware usage by users is a bonus!
    Incentivized
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    Usability
    Quest Software
    The appliance and software does its job, as it's intended to. There aren't many other bells and whistles. integrates well with MFA (okta), integrates well with KACES SDA. The modules it has will suit most needs. If you have the money in the budge, i'd suggest going with professional services to help with the setup/integration. There are some parts that are cumbersome and may require support. Save yourself the headache
    Incentivized
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    Flexera
    We currently have the on-premise solution, which is very good indeed. If we were starting working with Snow now, we'd probably select the Atlas (SaaS) managed platform. This would reduce/remove work required to keep the Snow servers up-to-date with Windows and software updates.
    Incentivized
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    Reliability and Availability
    Quest Software
    No answers on this topic
    Flexera
    Never had issues in this area. Always up and running
    Incentivized
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    Performance
    Quest Software
    No answers on this topic
    Flexera
    It took some growing pains and SNOW fixed performance issues for their product, but never had any issue with it
    Incentivized
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    Support Rating
    Quest Software
    No answers on this topic
    Flexera
    Is is easy to find information on their support site or to enter a support ticket. The response times are usually under a day and they don't hesitate to get into direct contact with you to solve the current issue.
    Incentivized
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    In-Person Training
    Quest Software
    No answers on this topic
    Flexera
    Love it, and I got to go to Sweden
    Incentivized
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    Implementation Rating
    Quest Software
    No answers on this topic
    Flexera
    It went well, we took out time and verified each step as we went
    Incentivized
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    Alternatives Considered
    Quest Software
    We were not able to get SCCM to stabilize and work, it would continually fail to add computers to groups and fail to install programs/updates to computers in a defined group. Continually, user community forums kept recommending to replace it with another solution. JIRA is a much more efficient ticketing system, and we migrated the ticketing system from KACE to JIRA.
    Incentivized
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    Flexera
    The deciding factor for the decision makers was the combination of license management and utilization statistics. Our desktop people wanted the utilization and reporting to be very granular and close to real time. Snow was purchased because they promoted their real time utilization in addition to the license management, alerting and reporting. To my knowledge, only Snow was given a proof of concept before the decision was made.
    Incentivized
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    Scalability
    Quest Software
    No answers on this topic
    Flexera
    Not quite sure I understand the deployment question. We deployed company wide
    Incentivized
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    Professional Services
    Quest Software
    No answers on this topic
    Flexera
    Worked great and accomplished the goals
    Incentivized
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    Return on Investment
    Quest Software
    • Original investment was very substantial but I believe will be well worth it in the long run!
    • DAM gives us a great view of what happening and whats on out network as far as PC, Laptops and Servers.
    • The reporting function will help with budget proposals to BOS for County Budgets and giving exact numbers of systems and software and devices on the County Domain
    Incentivized
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    Flexera
    • Allowed for reducing licenses/cost at renewal or true-up time
    • Shows us new software in our environment so we can get it removed or purchase appropriate licensing to avoid compliance issues
    • Shows up blacklisted software when it appears in our environment allowing us to get it removed to avoid security issues
    Incentivized
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    ScreenShots

    Snow License Manager Screenshots

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