Justworks vs. Wagepoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Justworks
Score 5.7 out of 10
N/A
Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
Wagepoint
Score 7.4 out of 10
N/A
Wagepoint is payroll software, from the multinational company of the same name headquartered in Calgary.N/A
Pricing
JustworksWagepoint
Editions & Modules
Basic
$59
per month per user
Plus
$99
per month per user
No answers on this topic
Offerings
Pricing Offerings
JustworksWagepoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on a monthly subscription model. The right plan depends on how often a business runs payroll. Solo plan Best for businesses that only run one payroll per month. $20/month plus $4 per employee/contractor Unlimited plan All-you-can-payroll. Best for businesses handling multiple payrolls in a month. $40/month plus $6 per employee/contractor *All prices above are CAD
More Pricing Information
Community Pulse
JustworksWagepoint
Features
JustworksWagepoint
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Justworks
-
Ratings
Wagepoint
8.6
Ratings
4% above category average
Pay calculation00 Ratings10.00 Ratings
Support for external payroll vendors00 Ratings6.00 Ratings
Off-cycle/On-Demand payment00 Ratings7.00 Ratings
Direct deposit files00 Ratings10.00 Ratings
Reimbursement management00 Ratings10.00 Ratings
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JustworksWagepoint
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Enterprises

No answers on this topic

Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JustworksWagepoint
Likelihood to Recommend
4.5
(0 ratings)
7.0
(0 ratings)
Usability
4.8
(0 ratings)
-
(0 ratings)
Support Rating
9.7
(0 ratings)
-
(0 ratings)
User Testimonials
JustworksWagepoint
Likelihood to Recommend
Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
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I would recommend Wagepoint for small to medium-sized organizations. It is a very simple way to keep track of payroll and salary information. It also allows you to differentiate between full-time and part-time employees. I would not recommend Wagepoint for larger organizations that require robust data and a variety of roles.
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Pros
  • The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
  • JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
  • JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
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  • Manages payroll
  • Maintains employee data--addresses, contact info, etc.
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Cons
  • More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
  • Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.
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  • Reports need to be improve. You cannot customize your preferred report. Thus, manual reporting happens at times. But you can't complain on the cost.
  • Flexibility on late notice of payroll processing. Lowering additional fees could help us.
  • Need to ask clients for feedback on the use of system.
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Usability
Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
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No answers on this topic
Support Rating
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
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Alternatives Considered
ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented.
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Wagepoint is more aligned with the Canadian payroll and relevant taxation. Their knowledge related to those really stood up against any payroll provider that offers a cheaper service yet of high quality results. Their customer support exceeded my expectations. They are very helpful and knowledgeable on the services that they provide.
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Return on Investment
  • The tool is much cheaper than hiring an outsourced payroll provider (cheaper than other PEO).
  • Cheaper than going to market for health insurance on our own.
  • Manages all employment tax, etc. which is a huge help and would require additional resources to manage without Justworks.
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  • Lower payroll administration expenses
  • Time and effort is saved from filing remittances to relevant government bodies.
  • Timely and accurate reporting of our payroll
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ScreenShots

Justworks Screenshots

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