Justworks offers a platform for payroll, benefits, compliance support, with HR tools. As a Professional Employer Organization (PEO), Justworks offers PEO solutions that can bundle payroll, compliance, HR, and benefits under the Justworks umbrella, and help to administer employment-related responsibilities on the user's behalf. With Justworks' group buying power, customers can get access to PEO health insurance and other perks at more affordable rates. The vendor states that as a…
$59
per month per user
SutiHR
Score 10.0 out of 10
N/A
SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.
$4
per user, per month
Pricing
Justworks
SutiHR
Editions & Modules
Basic
$59
per month per user
Plus
$99
per month per user
Core
$4
per user, per month
Advanced
Contact Sales
Offerings
Pricing Offerings
Justworks
SutiHR
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Justworks
SutiHR
Features
Justworks
SutiHR
Performance Management
Comparison of Performance Management features of Product A and Product B
Justworks
-
Ratings
SutiHR
9.7
Ratings
21% above category average
Performance plans
00 Ratings
10.00 Ratings
Performance improvement plans
00 Ratings
9.00 Ratings
Review status tracking
00 Ratings
10.00 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Justworks
-
Ratings
SutiHR
9.0
Ratings
14% above category average
Create succession plans/pools
00 Ratings
9.00 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.
We implemented SutiHR as our first HR system. This choice was based on flexibility, ease of use, functionality and, of course, the equality of our data. While it doesn't offer a compelling interface like other products we've demonstrated, SutiHR has an all-in-one solution from new hire to termination, with room for customization.
The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.
More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.
Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.
Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.
ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented.
