Justworks vs. OneAdvanced People

Overall, Justworks is a great platform to use to manage organization wide payroll, benefits (medical/dental/vision), and other misc. HR related services (401(k), life insurance, AD&D). The value Justworks brings to our organization greatly exceeds its cost, which I find very reasonable. I particularly love its customer service, which is fast, reliable, and helpful (By calling a number, you get connected directly to a customer service rep., no answer machines or need to press multiple buttons/selections to get to where you need). By implementing Justworks for our HR needs in the U.S., it greatly reduces the time I spent on HR administration duties while offering great benefits and HR services to our employees.

Incentivized

Advanced Cloud HR helps to solve problems with diversified magnitude and changing needs of an organization, the ones which are faced by the HR department obviously. This tool is a simple solution to most of the challenging HR tasks like leave application, Training tracking, Career progression, and many others. This makes it enough solution to cater to all the existing and futuristic HR problems.

Incentivized

• The JustWorks platform is extremely user-friendly. Everything is built in with a seamless user experience. 9 times out of 10, if my employees are looking for something, it is right in front of them.
• JustWorks has amazing customer service. Every member of their team is equipped to answer any questions you may have. This is super helpful when you have an immediate need and can't get a hold of your Account Manager. They can look up your account, answer questions and relay the information to your Account Manager providing seamless communication.
• JustWorks did an outstanding job walking my employees through their initial set up process. While hesitant about switching insurance carries, our Account Manager was able to answer every question we had with transparency. They even made suggestions about rolling over deductibles that had already been met and gave important information about current healthcare providers being in network.

Incentivized

• Robust employee problems addressal.
• Self accessible admin tasks.
• Employee reporting is very easy.

Incentivized

• More HR info in regards to compliance and resources for employees to stay in compliance (they have just started to do this with sexual harassment but more things like this would be great!)
• Better integrations with company holidays and timesheets. They have recently updated PTO to integrate so I'm hoping that company holidays would also be a feature added.

Incentivized

• User interface and navigation.
• Ready training material not available easily.
• Could add employee feedback functionality.

Incentivized

Justworks is a really good platform for payroll and even vendor payments. There are some areas of improvement that Justworks could make in the area of bulk processing, to decrease administrative time as well as reporting. There are no reports we currently use from the Justworks platform as we have not found them useful.

Incentivized

Justworks offers many different options for customer service. You can contact them via email, phone or Slack. They are quick to resolve issues and if your Account Manager is out of office, they have other Managers covering your account who are knowledgable and ready to support. They also have an office in New York, which makes their support even more localized.

Incentivized

ADP was our previous PEO and, in my experience, they were old, clunky and never got back to us. In my opinion, the customer service was non-existent. Insperity was out of our budget but I think it is a good product. Paychex Flex was similar and I like their product for payroll; however, we wanted to offer healthcare, commuter benefits and a 401k to employees and although Paychex is starting to offer those items through 3rd party providers, it wasn't as integrated of a solution as Justworks presented.

Incentivized

This is a cloud-native application and it's very easy to implement and deploy across multiple platforms. This makes it a go-to tool for many organizations. However, the above-mentioned tools are no way less. They are the market leaders in the HRM department and are already established, players. But considering the price tag, they carry on license Advance Cloud HR is absolutely a no-brainer choice for organizations looking to get value for money.

Incentivized

• The tool is much cheaper than hiring an outsourced payroll provider (cheaper than other PEO).
• Cheaper than going to market for health insurance on our own.
• Manages all employment tax, etc. which is a huge help and would require additional resources to manage without Justworks.

Incentivized

• Excellent purchase considering the problems that the tool can address.
• One stop solution to all the major HR activities.
• It has the capability to enhance and adapt to changing Employee related data challenges.

Incentivized