JumpStory vs. Kapost

The main reason for the low rating is that I was charged without my permission / want, when my supposed free trial ended. At no point was I warned about my free trial expiring soon, nor was I asked whether I want to continue with a paid subscription. In my opinion, that is a very unprofessional and unethical business model, which basically equals fraud.

I think the filters within the custom fields and custom details is its strongest feature for us. So I would say, the more content you have, the more use you'll get out of Kapost, especially if you need to organize your content in a lot of different ways (as we do for our targeted marketing). We still format edit/publish blogs via WordPress (although we put the draft in Kapost), but blogs aren't necessarily our #1 thing. Perhaps, for people who are really blog-centric, another platform may be better. Kapost is really good, I think, for copy that has a lot of hands on it, and can really benefit from well-structured work flows and a really comprehensive metadata system.

Incentivized

• Find stock photos
• Download different sizes
• Save images

• Sets you up with a strategist. You are able to be in constant communication through Kapost with your strategist and send one another working proofs and comments.
• Unity - it has made all our email campaigns have a similar look and feel. Kapost has shown results on the appropriate amount of images to use and the type of language that works.
• Stay on track - each person is notified when the role before theirs is complete so they know when it is their turn to act upon something.

Incentivized

• Limited selection of imagery with poor search capability.
• No ability to filter.
• The AI is useless.
• Scammy "trial period" that auto-switches to the expensive annual paid plan without notice.

• Search is valuable but the key words seem to take a while for the system to find, I have to use multiple word choices or switch to a specific collection.
• I think some type of links from search could be useful.
• Layout isn't the prettiest.

Incentivized

We are using some other systems that might have replaced Kapost, but none of them had the workflow functionality we were looking for. So, we're sticking with Kapost for now.

The usability of the platform is average at best.

The calendar view is a great feature and so are the custom views. It is relatively easy to see a clear view of what content the user is responsible for and then the due dates associated to it. The ability to create and update workflows for the team is easy to navigate and keeps us on track.

Incentivized

The customer support did not try to resolve my issue with the accidental charging and the refund I requested. Although they were quick to answer my email.

The reputation of the product matches up to its reputation as one of the leaders in the space. I love that you can share and access content at your fingertips from anywhere. The downside is that it does not have the prettiest interface but you can get over this with its functionality.

Incentivized

it is the worst of all options

I've used basic tools like SharePoint in the past as a content repository, but it's not user friendly, not well organized, hard to manage and not well-suited for marketing content (version control issues, etc. ). Get a dedicated tool!

Incentivized

It's easy to expand across an organization and the software is continuously being improved with new features rolled out to all users

• it cost us money that would have been much better spent elsewhere
• it cost us time to try to deal with the company by email and to write reviews
• it annoyed us while testing and aggravated us when we learned we had been duped

• Kapost streamlined a lot of different processes across marketing.
• We hope that people are finding assets they need rather than requesting new ones get created.
• Having a central location for assets has helped to prevent outdated documents from appearing in different locations.

Incentivized