JRNI vs. Zoho Calendar

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JRNI
Score 3.0 out of 10
Enterprise companies (1,001+ employees)
JRNI is an enterprise SaaS scheduling platform for personalizing and optimizing the customer journey. JRNI is based on the former BookingBug (rebranded in 2019).N/A
Zoho Calendar
Score 9.7 out of 10
N/A
Zoho Calendar is an online business calendar designed to make scheduling easy. It can be used to stay on top of a schedule, or to share scheduled events with peers.N/A
Pricing
JRNIZoho Calendar
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JRNIZoho Calendar
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is available in 4 levels and is available by contacting jrni.com.
More Pricing Information
Community Pulse
JRNIZoho Calendar
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JRNIZoho Calendar
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All AlternativesView all alternativesView all alternatives
User Ratings
JRNIZoho Calendar
Likelihood to Recommend
8.2
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
-
(0 ratings)
Availability
8.2
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
JRNIZoho Calendar
Likelihood to Recommend
If at any time you have a problem, they will be there to help you, and because the software is simple to use and you can rapidly become accustomed to it, I would strongly recommend it. The software helps a great deal with your requirements, and it keeps getting better over time. They provide excellent enterprise support and are able to construct extremely customized systems in response to customer requirements.
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Zoho Calendar is appropriate for every scenario because it reminds you of your upcoming meetings. I am using the product to manage my team meetings in my current project and also in the past projects as well. It integrates well with other applications well and cross functional tool to manage your schedule.
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Pros
  • Very flexible.
  • The different types of event and ticket options you can provide are far more advanced than some of the other booking systems available
  • The technical support was second to none and very quick in responding.
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  • I can see that Zoho Calendar allows for multiple tab use which seemed to be a rare and useful function to have.
  • I like how the search function is advanced and you can put specific info to find what you require.
  • I like the visual freedom the app gives in terms of the day, month, and workdays, 2-month views, and selecting colours as well, etc.
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Cons
  • Quite a few of our clients book several places per course date in one go. Their feedback is that they don't see anywhere where they can write the names of the course attendees. It's quite usual where the one who books the courses in Bookingbug is not the one attending the course. I would like to see this improved so that it's clear where the client can input the attendees' names.
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  • It needs better software integration for use with other services and programs
  • It needs a better source code so that it doesn't crash or lock up as often
  • It should incorporate better customer service for dealing with the issues it creates.
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Likelihood to Renew
Booking Bug meets the requirements of our business, and allows us greater time to do what we do best - dealing with clients and providing phenomenal service. Why would we change, when Booking Bug adapts so well to our needs, and their support team assist us so efficiently?!
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I subscribe to Zoho One so I use many of the modules that come with that single subscription. I've had intermittent issues with scheduled Zoho Meetings through Zoho CRM not appearing in my Zoho Calendar. Zoho has been working on the issue but it will be fixed for a while and then I'll miss a meeting because it wasn't appearing.
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Usability
It would have been 10 were it not for some feedback from clients re multiple bookings.
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Since there are lots of preference options, it can be a little confusing when setting up. It does integrate with other calendars where you can choose one or two way syncing which is helpful if you keep separate personal and work calendars. You can set your start day of the week which for me I have it set to Monday. There are also time zone options which are great but still a bit confusing to me.
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Support Rating
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Support has been excellent. As always, they are quickly responsive, and I feel they genuinely wish to address and fix any issues. It's unfortunate that my issues with meetings created in Zoho CRM don't always appear in my Zoho Calendar. While they mostly appear, my confidence level on any given week that I can see what is on my schedule is decidedly lacking.
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Alternatives Considered
I have used TidyApps. It's good, but Bookingbug has a lot more useful features. With other systems, I have no control on the setup or once courses are set up, to amend them is very cumbersome. Bookingbug provides easy and least time consuming ways to do the above. Support is reliable. I very rarely ask for assistance, but when I do the response is on time/quick and good. I feel confident that I'm talking to a person who has good attitude to customer support and who knows what they're talking about. I've always been happy with the response to my queries from the beginning. With other systems I've used in the past, support was not quite so easy to get.
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It as easy access, it provides platform for every member to collaborate, and it makes event management easier It sends invitations easily. It helps to schedule meetings easily with SMART ADD. We can set the reminder for events each and every member of team has access to Zoho Calendar It is easy to understand and use it is not that complicated .
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Scalability
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
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Return on Investment
  • The fact that clients can book themselves online has reduced pressure on our staff and allowed them to book out of office hours.
  • Our clinic staff have more data for each client, and thus are better prepared for each appointment.
  • Moving and amending appointments has significantly increased employee efficiency, allowing the team greater time to deal with other items.
  • Customers are sent important information prior to their appointments, and customer satisfaction regarding the whole process is greatly improved.
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  • Efficient and time saving and within minutes we can create events and meetings.
  • No paperwork and time saving which results in saving money and overhead cost spent on this.
  • No booking of any rooms of places we can now do visual meetings.
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ScreenShots

Zoho Calendar Screenshots

Screenshot of A bird's eye view of your scheduleScreenshot of Click on a grid, add your event, and get goingScreenshot of Skip the steps, one click is all it takesScreenshot of Book resources in advance for a smooth meetingScreenshot of Know what's available and what's not