Journyx vs. QuickBooks Time

Our director of research utilized this software at another facility and implemented it here due to the success of data capture from his other hospital. We were very fortunate that he had already knowledge about the system and we were able to implement it our institution very quickly.

Incentivized

It would be very useful for certain remote jobs that require a high level of presence, as in the case of web development, or remote maintenance sessions, so that when reviewing the work data it is possible to ensure that there will be no failures. By being able to include files in the management, from the equipment tab, it is possible to fully control the hours in which each change in these files were made.

Incentivized

• Reporting of time - I know when I pull reports for each employee/contractor that I will have information at the touch of my fingertips.
• Creating new users - is very easy.
• Entering time - is easy for even the first time user

Incentivized

• Allows tracking for billable items.
• Easy for users to modify their time cards.
• Very user-friendly for all employees. The employee age ranges from 20 years old to 65 years old.
• Easily accessible with an app on a tablet/smartphone or at home on a desktop; people can use it anywhere!
• Responsive and helpful customer service representatives whenever there are issues.

Incentivized

• There is a LOT of functionality, including a many functions that we don't ever use. If there were some way to set up a "dashboard" of only the functions we need, it might be a little easier to navigate some of the management and reporting areas.
• Initial setup can be daunting, particularly for a larger company using a lot of functionality. Its been a long time since we've been through that, but the initial training and support has to be robust, comprehensive and very clear. (However, I can't say that it isn't now)

Incentivized

• I would like to see more functionality around rounding of time.
• In the Report Filters, I don't find the "Customer" selection process easy to use.
• Without "archiving employees" I'd like to see another way to get employees from showing in the selection list...maybe an "inactive" code.

Incentivized

All depending on cost for renewal. This is very expensive as a reporting tool, as we do not recover the cost through billing

Incentivized

TSheets tech support people, like Shawn Sommer, from Tsheets. She has been instrumental, after terminating the person in charge of TSheets I was left with a learning curve too high to climb but after 10 mins of her instructions I was able to make payroll in no time. She cleared all errors that nobody had fixed before.
TSheets is not a vendor for me, TSheets is my partner in business. Thank you TSheets.

Back end, administration or set up on the software.

Incentivized

Overall good product. I think some integration issues that are probably on the way would give it a higher score. Easy to use, easy to see how well it connects to current book keeping software we use, and would be easy to adopt by someone who is a QuickBook user that has billable clients or just wants that metric to see how their time is allocated.

Incentivized

Yes, it's there when I need it.

Incentivized

Can be slow at times.

Incentivized

I have never failed to have an issue resolved within minutes of contacting Support. Jen D recently assisted my with an export issue and I was back on track in less the 10 minutes. She was knowledgable and thought about the current and future contexts of the issue and assured there would be no recurrence next payroll.

Good training overall, some areas we do use.

Incentivized

It takes a lot of planning and it's time consuming.

Incentivized

I wasn't originally helping with the implementation so not sure.

Incentivized

This would be good for a small company who does not want to build their own time submission system. The interface is fairly dated, but we are quite familiar with it, so that is not really a negative for our company. The primary feature we struggle with most is the inability to allow line-item rejection of time entries

Incentivized

We used to do all of our scheduling manually or in archaic software that wasn't user-friendly. We researched other software and found that this was going to meet our needs most comprehensively. Staff used to track their hours on a notepad on their phone or on an excel spreadsheet. There was really nothing else available to us that did what TSheets could do and the price fit in our budget. We have been very happy with our decision!

Incentivized

Server issues at first.

Incentivized

• Easier and more efficient cost fund allocation.
• Requires employee time reporting on activity, cost center and other custom fields synced with payroll so records are submitted, reviewed and approved every two weeks.
• Funders are confident in our ability to appropriately allocate funds.

Incentivized

• Helps to ensure that employees are being held accountable for their clocked in time and allows us to clock them out if we see they're not where they say they are, saving us money.
• Decreases time our staffing coordinator has to spend on inputting times after events - when managers can clock staff in and out during the event, it allows our staffing coordinator to use their office time more effectively.

Incentivized