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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joule

    Score6 out of 10
    N/AJoule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.N/A

    Omilia DiaManT

    N/AN/AOmilia offers a Conversational AI focused on customer self-service. The Omilia Virtual Assistant applications support their omnichannel platform, DiaManT. The vendor states it provides a seamless, end-to-end conversational experience across channels, including IVR, social messengers, web chat, smart speakers, mobile app, email and SMS, creating the same conversational experience on all of them.N/A
    Pricing
    JouleOmilia DiaManT
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JouleOmilia DiaManT
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsJoule Base Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster. Joule Premium Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
    More Pricing Information
    Best Alternatives
    JouleOmilia DiaManT
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cortana (discontinued)
    Score7.5 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Cortana (discontinued)
    Score7.5 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Testimonials
    JouleOmilia DiaManT
    Likelihood to Recommend
    SAP
    In our line of work, we need access to specific answers to specific questions daily in an ever-changing environment. We have all the data at our fingertips but it is difficult in a very short amount of preparation time to find the right data points. Joule will change the game for us in terms of match preparation, analysis of communication, detection of patterns and more. Joule is not (yet) suited for strategic decision making but can give elements that we can use to do that
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    Pros
    SAP
    • Find connections based on what seems like subjective input
    • Find relevant data within 1 trillion data points quickly
    • Give clear answers that can be understood by anyone
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    Cons
    SAP
    • Speed in which answers are given in our particular use case
    • More learnings on jargon and staying relevant in a constantly changing space
    • We'd love this same tool to do more games
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    Usability
    SAP
    Joule has excellent potential and SAP right step towards AI solution. All the great offerings from Joule are very useful. We are waiting for the Joule to support more AI functionality, provide support to custom developments, help in the customer specific scenarios. Availability on our environment is very important for us.
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    Alternatives Considered
    SAP
    Agent force is tied into Salesforce dot com directly. Since we are using SAP, it was a no brainer to use Joule rather than something like Agent force or Einstein. On top of that, Joule just seemed like a better product overall with better functionality. This is why we chose to use Joule over the competition.
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    Return on Investment
    SAP
    • Negative considering clients now need to consider the licensing for multiple super agents and orchestrator agents.
    Incentivized
    Read full review
    Omilia
    No answers on this topic
    ScreenShots

    Joule Screenshots

    Screenshot of the Joule AI agent that helps a production supervisor respond faster, avoid delays, and handle shop-floor disruptions to keep production running at maximum efficiency.Screenshot of how Joule can deliver insights grounded in business data, empowering employees to make faster, data-driven decisions.Screenshot of Joule's AI assistance that helps employees work faster by guiding them to the SAP applications and screens where they can complete their next task.Screenshot of Generative AI assisted code development with Joule that helps teams deploy custom applications and extensions faster.Screenshot of Joule Studio, where teams can build custom skills and AI agents to address any specific business needs.