JobBOSS vs. NetSuite ERP

Time management and inventory control are great. Awesome investment for small business owners for everything from services like plating, or anodizing, to keeping track of our suppliers. Wish it integrated a decent label program with it also.

Incentivized

NetSuite suits a mid-sized company best where the organization uses multiple currencies in its day-to-day transactions. NetSuite is ready-to-use for businesses that follow financial standards. The more custom business processes there are, the more implementation is required. I would not recommend NetSuite to a large organization due to its performance issues. Additionally, the in-house bank reconciliation tool is not user-friendly for business purposes.

Incentivized

• Timekeeping. Clocking in and out.
• Inventory control.
• Travelers or job sheets that keep track of operations.

Incentivized

• Customizable Reports and Saved Searches allow much more maneuverability
• Elimination Entries that are driven by advanced intercompany journal entries
• Journal Entries can be entered in as basic or advanced intercompany to better represent the type of transaction occurred for reporting purposes
• Training through the LCS module can help shed knowledge on a range of topics at a self paced learning basis
• NetSuite ERP offers to all users a SuiteAnswers platform to pose frequently asked questions with answers generated from a combination of NetSuite ERP experts, users, and more recently AI based.

Incentivized

• The reporting is through Crystal Reports which is cumbersome to work with and requires someone who knows what they are doing. If you're moving from something like Quickbooks with built in report editing, you're going to be frustrated with creating custom reports.
• If you run mutliple jobs on a single machine or use multi-pallet machines scheduling can get frustrating, and you will have to come up with your own solutions to schedule those machines. (This is not unique to JobBOSS scheduling. We tested several ERP systems in this range and most were lacking in this area).
• Even with the 12.0 update, the interface is still rather dated for the onsite version. The online version looks much better.

Incentivized

• Some of the customization options are really complex and can be difficult to figure out without NetSuite ERP direct support.
• The usability is a bit less intuitive than Quickbooks.
• The cost to give someone a license to even just view information in NetSuite ERP is pretty high.

Incentivized

Why fix what aint broken

Incentivized

I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.

Love the templates we were able to make and add to the program to work specifically for what we need to put on our certifications. We went from typing out each certification on a printed form to being able to work from templates and it was a serious time saver.

Incentivized

It's beneficial if you know what you're doing, but it can be very confusing to find what you're looking for, and many things seem overly complicated or require too many steps to accomplish a simple task - which can be overwhelming for someone accustomed to QuickBooks.

Incentivized

It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime

Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.

Incentivized

I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.

Incentivized

I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot

Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.

Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.

JobBOSS is the centralized solution that has helped us consolidate nearly every process within our company. It's ability to create routings and calculate material by building a job saves us hours every day compared to Quickbooks. Its inventory management is faster and tracks more information than Wasp and its ability to understand raw stock and material shapes makes life so much simpler in a manufacturing environment.

Incentivized

NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.

Incentivized

We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.

• We were using several pieces or software that have all been replaced by just JobBOSS. Inventory, routings, inspections, floor tracking, accounting are now all in a single place.
• It helped us to reorganize our document server and consolidate files. Its ability to link files has created an environment where nearly every piece of information on an order can be found in a centralized single location.
• The quoting module has improved our decision making and ability to see where we were right or wrong on costing.

Incentivized

• NetSuite ERP data is used for material reporting. That is like balance sheet and profit and loss reporting. It plays a key role in financial data management.
• Too many customisation become hard to manage in over a period of time.
• High cost licensing.

Incentivized