JivoChat

JivoChat

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
JivoChat	Score9.4 out of 10	N/A	JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers.	N/A

Pricing

JivoChat

No answers on this topic

Pricing Offerings
JivoChat
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	JivoChat
Considered Both Products	JivoChat Samuel-Borris James Digital support officer at HM Courts & Tribunals Service (HMCTS) (Government Administration, 10,001+ employees) Chose JivoChat We appreciate JivoChat as our organization use this tool in conducting online meetings and webinars. This tool helps to allocate the our needs and our requirement to fulfill at the same time as compare to Invoca. This application works without any trouble and its configuration … Incentivized Helpful? Verified User Chose JivoChat Because is a tool that we can easily use and the team learn to use in a little time. It's easy to implement for the team and the necessity of the organization. We only use one meeting to teach others the tools of JivoChat and how to install in their equipment. Incentivized Helpful? Arpad Szucs Brand Designer \| UI, UX & Visual Designer in Marketing at WhiteX.Design (Design, 1-10 employees) Chose JivoChat We've used Gist for the same purpose, but the integration with communications channels were lacking. There was no WhatsApp integration or Facebook Messenger integration at the time we used it. The notification system wasn't effective. We've missed lots of client messages, which … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

User Ratings
	JivoChat
Likelihood to Recommend	9.0 (3 ratings)

User Testimonials
	JivoChat
Likelihood to Recommend	JivoChat JivoChat makes it really easy to communicate with customers. It is best for small and medium sales and customer support teams. The team members can even communicate between each other, so it has a use case outside of client facing communication. It has convenient (yet minimal) CRM features. It's a bit overkill for individual website owners, but definitely one of the best Chat Apps out there for teams. Incentivized Arpad Szucs Brand Designer \| UI, UX & Visual Designer Read full review
Pros	JivoChat No answers on this topic
Cons	JivoChat There is a negligible number of candidates at the same time so, this application must use a large number of applicants if possible. The quality of the internet should be good enough for its accurate working. Incentivized Samuel-Borris James Digital support officer Read full review
Usability	JivoChat No answers on this topic
Alternatives Considered	JivoChat No answers on this topic
Return on Investment	JivoChat Increased Efficiency during the short period of our testing Not having to manage or give access to many different communication channels to our team members Faster responses for clients and prospective clients Incentivized Arpad Szucs Brand Designer \| UI, UX & Visual Designer Read full review
ScreenShots	JivoChat Screenshots