Jive-x (Discontinued) vs. VeryConnect Membership Management Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jive-x (Discontinued)
Score 4.0 out of 10
N/A
Jive-x (formerly Jive Engage) is Jive's external facing community platform for prospects and customers. It is a leading product in the space and most often competes with Lithium Community and Telligent Community.N/A
VeryConnect Membership Management Software
Score 0.0 out of 10
N/A
VeryConnect Membership Management Software brings together member management, member engagement, and member self-service in one platform.N/A
Pricing
Jive-x (Discontinued)VeryConnect Membership Management Software
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Jive-x (Discontinued)VeryConnect Membership Management Software
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$635 for up to 1,000 members. Subscription of 50p per member per month up to 1,000 members.
Additional DetailsSetup fee and subscription fee vary depending on the user's organisation's size and needs. For a bespoke quote on pricing, contact the vendor who will tailor the functionality of the VeryConnect software to suit the organization's requirements.
More Pricing Information
Community Pulse
Jive-x (Discontinued)VeryConnect Membership Management Software
User Ratings
Jive-x (Discontinued)VeryConnect Membership Management Software
Likelihood to Recommend
9.0
(0 ratings)
-
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Jive-x (Discontinued)VeryConnect Membership Management Software
Likelihood to Recommend
Our version has some limits which have been overcome in newer releases of Jive with better workflow processes and plugins. It is clear that you need to be on the public cloud version as this will lower future costs however this limits you in terms of customization. So to make the case for a cloud version, you get the automatic upgrades with the upgrade costs attached to hosted versions
Read full review
No answers on this topic
Pros
  • Simple. Intuitive for non-techies like myself.
  • Real-time and easy to access.
  • Optimized across multiple platforms, mobile devices, etc.
  • Excellent reporting and visibility on usage and effectiveness.
Read full review
No answers on this topic
Cons
  • Jive could do a better job of providing parity with its on-prem product in terms of features and in terms of making tiles on par with widgets. They basically quit developing for widgets and then stopped at a basic set of tiles.
  • Jive has some good health metrics built in, but the reporting tools need to be way more robust. It shouldn't require an API call to get information on which pages have the most likes or which customers have the most followers, or that sort of data. And they need to make the views/pageviews match the way Google Analytics reports them so it's honest data.
  • They need to improve the Data Export Service, which is opaque, klunky and hard to use. If CMs are required to use it to get important metrics, it needs to be MUCH easier, less time consuming.
Read full review
No answers on this topic
Likelihood to Renew
For a large company the cost can quickly escalate so this must taken into account when renewing. For me, the decision to review will be taken with upgrading to the cloud version in mind as well. My power users love Jive for it versatility but it is important to note that you must be prepared to constantly train and coach the non-power users
Read full review
No answers on this topic
Usability
The positives for general usage more than make up for the difficulties faced by the community manager. There are some glitches which will ease as future releases are made. No developer resources are required to help with set up and once users get used to the sometimes clunky way of creating content then the experience is quite good
Read full review
No answers on this topic
Performance
It works wonders. My only gripe would be that there are some customizations you can't make without hiring a vendor with coding experience to implement them.
Read full review
No answers on this topic
Support Rating
The support has been fantastic when we have been trying to code our own apps. Jive have went above and beyond what was required to help us out. Bugs fixes are generally very good and they are upfront when they are unable to help or a 'problem' is actually in need of Professional Services
Read full review
No answers on this topic
Alternatives Considered
For the money, it just happens to fit best with our original use case. Now that it's been sold to Aurea, which essentially halted any support or dev for the product before selling it off to Lithium, we will have to eventually move off of it (this assumes Lithium won't hire devs for code they didn't build, and that's not a bad assumption). So, while I recommend it, it's with the caveat that it's been sold and will be evolving in the near future.
Read full review
No answers on this topic
Return on Investment
  • It reduced calls.
  • NPS increased.
  • Increased engagement in the program.
Read full review
No answers on this topic
ScreenShots

VeryConnect Membership Management Software Screenshots

Screenshot of The newsfeed displays the organisations messages, twitter and facebook feeds. VeryConnect software is modular - you only pay for the functionality you need.Screenshot of The events section allows you to easily set up and manage events for your members.Screenshot of With the map function, you can see the location of your members around the world. This information is automatically updated.Screenshot of Members can engage with the community through blogs