Jive vs. Workvivo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jive
Score 8.7 out of 10
N/A
Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.N/A
Workvivo
Score 9.4 out of 10
N/A
Workvivo is an employee communication platform designed to build natural, meaningful bonds between teams, allowing companies to reach and engage their employees. It’s presented as an intranet, comms tool, and employee app all blended into one familiar social experience so that people naturally embrace it, offering companies oversight while giving employees freedom and flexibility. It's goals are to provide: ✔️ Less distraction, greater engagement ✔️ Adoption for fast time-to…N/A
Pricing
JiveWorkvivo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JiveWorkvivo
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JiveWorkvivo
Best Alternatives
JiveWorkvivo
Small Businesses
HCL Connections
HCL Connections
Score 9.0 out of 10
Flock
Flock
Score 9.1 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JiveWorkvivo
Likelihood to Recommend
9.1
(0 ratings)
9.5
(0 ratings)
Likelihood to Renew
6.6
(0 ratings)
9.6
(0 ratings)
Usability
6.1
(0 ratings)
8.0
(0 ratings)
Availability
5.0
(0 ratings)
9.0
(0 ratings)
Performance
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
6.9
(0 ratings)
9.2
(0 ratings)
Online Training
5.0
(0 ratings)
-
(0 ratings)
Implementation Rating
3.0
(0 ratings)
9.6
(0 ratings)
Configurability
-
(0 ratings)
8.0
(0 ratings)
Ease of integration
-
(0 ratings)
6.0
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
JiveWorkvivo
Likelihood to Recommend
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
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WorkVivo works really well for us as we have colleagues all across the country. These colleagues don't use pc's in their working day so it was proving more and more challenging to reach them. With the diversity of people now using social platforms, the adoption of WorkVivo by all members of our team was really easy!
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Pros
  • Jive makes it easy to create new pages for administrators.
  • Jive makes it easy to manage users in one area and simple to navigate administration user interface.
  • Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.
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  • Aligning activity to Company Culture and Activities.
  • DIrectly engaging with employees in real time.
  • The Workvivo app is very advanced and offers a great experience, as does the desktop version.
  • The bi-lingual capabilities (English/Arabic) have been a great advantage, something we couldn't find in any of the other tools on the market.
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Cons
  • Search functionality is very weak
  • The information architecture and taxonomy doesnt allow for easy discoverability of content
  • It's hard to navigate the and find spaces/groups that I already know about
  • The main profile/interface does not allow easy access to key tasks or common tasks.
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  • Comment's visibility under a post: before, you saw all the comments, but now it displays only one, making you lose the others (you have to open the post to read them)
  • Possibility to change your job title manually: from the app, it is not possible to change your job title (mine remained on stage)
  • Like's visibility: before I saw them much better
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Likelihood to Renew
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
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To my best friend Workvivo, I would like to give 10/10. Everything is running smoothly. I feel glad when people at my workplace from other departments and also from other shifts recognise me with my name. That gives me inner peace. I am feeling blissful. I am on the moon.
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Usability
It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking
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Super user friendly, I've not once wondered how to access, find do anything. As soon as I log in I am confident I can find whatever I need and whatever I am looking for and I it is very easy to engage with coworkers and colleagues all over the world.
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Reliability and Availability
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.
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No answers on this topic
Performance
The product worked as designed. It just didn't work for our needs.
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No answers on this topic
Support Rating
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
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Would like the features to be continued & hence supporting it.
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In-Person Training
No answers on this topic
The trainer was effectively delivering the training, but there were some points the trainer himself was not clear with. This impacted doubt clearing.
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Online Training
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
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All the things were explained in an effective way. Easy to understand the tools, features, their use, implementation. Monitoring & support wherever required. Feedback was recorded & improvements were done wherever required to improve the coaching experience. Knowledge checks were taken to understand understanding levels. Overall experience was very well with the training.
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Implementation Rating
If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.
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Everything is running smoothly. I love this application.
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Alternatives Considered
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
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The interface is more simple and meant for the purpose of communication. Though the product misses on the aspect of one on one chat, the main purpose of communicating to group all together is handled well through the software. Employees are more engaging when they see achievement of their colleagues on it. For leaders it’s become one place to any something to private or public groups as per their needs
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Return on Investment
  • Makes us seem bigger than we are.
  • Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
  • Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.
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  • I work remotely so maintaining interaction with your colleagues is more difficult. With Workvivo, I can stay tuned to what my colleagues are doing (in more fun, personal way) so I get to know them and break that distance barrier.
  • Workvivo helps to share work-related information and it is also a way to connect to the community all around the world that shares the same values and interests. Workvivo is fun and easy to use which is very helpful to the user.
  • It solves the problem of learning the organizational chart, which changes frequently. It helps me quickly find a co-worker's profile with contact info and helps me learn their interests, which I value as a remote employee.
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ScreenShots

Jive Screenshots

Screenshot of Jive's Interactive Intranet software provides a single platform for employee collaboration without complication.

Workvivo Screenshots

Screenshot of Workvivo Activity FeedScreenshot of Custom Branded Employee AppScreenshot of Collaboration SpacesScreenshot of Company GoalsScreenshot of MeasurementScreenshot of Employee Recognition