Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.
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Vantage Circle
Score 8.8 out of 10
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Vantage Circle is a global employee engagement company that uses AI-based innovations to support HRs in simplifying and improving the employee experience. Vantage Circle's platform focuses on the four major areas of engagement, namely— rewards and recognition, corporate discounts, employee feedback, and employee wellness. Vantage Circle’s SaaS-enabled solution helps companies ensure regular and equitable rewards to every employee across the globe and make them feel…
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
I think Vantage Circle is a great idea and would recommend all the organizations to use it to motivate and reward their employees. As of now I don't see any scenario which is less appropriate. This initiative definitely works well for larger companies and gives good flexibility to the managers to reward their teams.
The reward gift card amounts are hardcoded- like 250, 150, etc. There should be an option to self-enter values.
More tie-ups with Corporates like Toastmasters International, Corporate Diva, etc for personality development and leadership initiatives.
Healthify, Cult, Art of Living, etc. can have tie-ups with Vantage Circle for promoting Employee Wellness as well as good habits. Vantage Circle can serve as a channel for promoting these sites as they are much needed by employees these days.
I think we need more tie-ups with schools & pre-schools.
Tie-ups with Petrol stations and Investment platforms will also benefit employees.
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Vantage circle has user friendly UI, easy to use, and reachable support thats why i selected vantage circle. Vantage circle definitely a good choice agianst other stacks up as it offers many online shopping apps and it covered most of deals. Redeemption of the rewards is straight forward and easy to claim.
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.
Jive posted a statement to the media saying all customers were up, but we were not.
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
The support can be easily reachable via emailid ,contact number. I had a chance to contact them it was went smooth and got ghe quick response from them. They also provided the quick resolution.
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.
I have not used any other products with redemption. Vantage Circle is the only one I used so far & this could be recommended to my peers & friends due to the wide range of options it offers, flexibility & 100 + options to choose from. Also, this is very user friendly & the helpdesk team is also very prompt in response & resolution if any issue arises.
I have never came across a scenario when the Vantage Circle was down or inaccessible and I was not able to redeem the vantage points. The platform is always available and the redemption process is very fast. Never faced the issue with the delay in the redemption of Vantage points.
