Jive vs. Sociabble

The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.

Incentivized

Something I really [like about Sociabble} is the ease of use of the tool, for the most part, and the information provided about the various features within [the software]. On the other hand, [I suggest] that Sociabble [should prove upon] the different [purviews] of admin and users. Sociabble [could be useful if there [were] different gradations of admin's [role in coordinating with] the user's [ability to modify] and edit posts and comments.

Incentivized

• Jive makes it easy to create new pages for administrators.
• Jive makes it easy to manage users in one area and simple to navigate administration user interface.
• Jive is a really good concept, the idea behind jive creates a great main hub in an organizaiton.

Incentivized

• User-Friendly Layout: A layout and feel that will be very familiar to anyone who uses other social media channels, especially Pinterest.
• Ease Of Use: Incredibly simple platform to connect your profiles with and begin using; while it has significant opportunity for customization and higher-level usage, the basic purpose and configuration of the platform is incredibly straight-forward.
• Customization: There are a ton of customizable options and elements that Sociabble provides, compared to other products on the market.

Incentivized

• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

• Gamification is geared towards adding new users (and thus paid for seats for Sociabble), rather than incentives to promote specific campaigns by existing users.
• Can’t measure engagement for a particular month/week.
• I believe that the price can be revised and improved, not taking all the performance out of the software, just analyzing that it is great and that it can have more reach if the price is improved for interested parties with lower conditions.

Incentivized

There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

It was very cumbersome to generate reports. Often I had to run several reports and then merge them offline to get what I needed.

Reporting granularity is also lacking

Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

As I professionally felt that this is going well and, as per my expectations, pretty much useful for me.

Incentivized

Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.

Incentivized

Sociabble is the more premium and customizable version of Smarp. It offers significantly more customization, even if it isn't as 'turnkey' of a solution for a team. I would encourage anyone with a large team (100+ members) or the time/resources to commit to this effort to consider Sociabble, while I'd recommend Smarp for smaller teams or a company that doesn't have the time/bandwidth to dedicate resources to the management of the platform.

Incentivized

• Makes us seem bigger than we are.
• Makes it so the person that manages this part of the business can go on vacation and can pass on these duties to other people when he is gone.
• Helped us fulfill MSA requirements from our clients to have phone support. Couldn’t have closed some of our deals without it.

Incentivized

• Currently, I feel positive towards reaching teams and sharing the Ideas
• ROI is a big thing that I can't comment on.
• Overall objectives, we are meeting at-least 65% what we are expecting, have to experience little more—as of know well going.

Incentivized