Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.
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Microsoft Viva Goals (discontinued)
Score 8.6 out of 10
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Microsoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.
The content in the news section isn't totally responsive - meaning if I have a small window taking up half my screen, the images for the headline articles may not load properly and when I maximize that window, it's left with ugly half-loaded images. Also, the collaboration feature for Office documents is great in theory but tends to cause more pain than it's worth to just download the document and open it separately in Word or Excel.
I believe Ally.io to be one of the best OKR software tools available and it can be deployed easily to small, medium, large enterprises. The tool is easily scalable and its implementation can be deployed without necessarily having a pilot test. I can not find scenarios where it would not be appropriate.
The default state of transparency. This helps in reinforcing the superpower of OKRs. In Ally.io, the default mode of any objective created is public (unless stated otherwise). This helps people across the organization to understand where and how the organization is progressing.
The above feature of transparency is also reinforced by the feature of creating dependencies. This allows for people to understand the parties involved in achieving a particular goal and creates accountability. It is clearly understood which party has not contributed enough and RCA can be done on the same.
It allows for integrating with a host of other tools such that the check-in process can be automated. This allows for reducing the effort of managers in terms of updating multiple tools.
The dashboarding feature has helped us in reducing effort spent in creating presentations for retros, planning, and demos
Ally.io's customer success team is among the best that I have worked it. Always ready to help, proactive, and up for the next challenge. They take the success of their customers extremely seriously. Kudos to the team for this attitude.
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.
Jive posted a statement to the media saying all customers were up, but we were not.
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior tool.