Jitterbit vs. TrueCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jitterbit
Score 7.0 out of 10
N/A
Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.
$100
Starting Price Per Month
TrueCommerce
Score 6.1 out of 10
N/A
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
Pricing
JitterbitTrueCommerce
Editions & Modules
Jitterbit
$100.00
Starting Price Per Month
No answers on this topic
Offerings
Pricing Offerings
JitterbitTrueCommerce
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JitterbitTrueCommerce
Features
JitterbitTrueCommerce
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
Jitterbit
7.2
Ratings
11% below category average
TrueCommerce
-
Ratings
Pre-built connectors8.00 Ratings00 Ratings
Connector modification7.20 Ratings00 Ratings
Support for real-time and batch integration7.00 Ratings00 Ratings
Data quality services8.00 Ratings00 Ratings
Data security features7.00 Ratings00 Ratings
Monitoring console6.00 Ratings00 Ratings
Best Alternatives
JitterbitTrueCommerce
Small Businesses
Make
Make
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
IBM App Connect
IBM App Connect
Score 9.5 out of 10
Boomi
Boomi
Score 8.9 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.5 out of 10
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JitterbitTrueCommerce
Likelihood to Recommend
7.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
10.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Support Rating
10.0
(0 ratings)
10.0
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
JitterbitTrueCommerce
Likelihood to Recommend
Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
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It is well suited if you do not have a point of sale scenario. It is great for companies that take any sorts of orders over the phone or web
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Pros
  • Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
  • Customer Support - we have always had great responsiveness to any questions or issues encountered
  • Reliability - Jitterbit has been extremely reliable with no major outages in the recent past
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  • The reporting is very clear and organized. You are able to report by outlet such as OMS, POS and online orders.
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Cons
  • Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product
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  • Honestly, I can't think of one! The only thing Nexternal doesn't sync up with that we use is GSO, but that is a small west coast shipping service, so I wouldn't expect them to integrate with them.
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Likelihood to Renew
I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
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Very happy with the platform.
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Usability
No answers on this topic
Nexternal has been around for over a decade - they may have defined the ecommerce admin panel. That said, they could stand to update it a bit - adding more drag and drop functionality and integrating a more comprehensive CMS allowing your home page to be part of your ecommerce website.
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Support Rating
They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
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Doreen and Lanette are my lovely ladies. They are always available and do whatever they can to make sure I am taken care of. They have always been there for me and I know they will always be there for me.
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Implementation Rating
No answers on this topic
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
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Alternatives Considered
Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).
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When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
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Return on Investment
  • We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
  • It has made crafting solutions for data movement and transformation quick!
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  • Because we are a development team who focuses on integrating Nexternal with our clients' sites, we can't speak to specific ROI or conversions, however, the length of time our clients stick with Nexternal says it all - in an industry where there are no shortage of choices in platforms, we have rarely ever moved a client from Nexternal to another platform. Instead, the vast majority of our clients who use Nexternal now either started off with the platform or moved to Nexternal from a less-than platform. We have clients who have been with Nexternal for over a decade, and that's really saying something.
  • In the 10+ years that we have worked with Nexternal we have developed a solid relationship that is built solely on trust. We don't get any commission for referring customers to their site, nor do they receive any commission for sending customers our way. We work together because we enjoy it and we know that the other is dependable and worthwhile.
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