Jitterbit vs. Microsoft BizTalk Server

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

It is perfectly suited if some heavy operation needs to be automated where jobs can be queued up. Scalable app which is required to develop in a lesser time frame. Good for when users should be able to change rules more frequently without any downtime, like promotions. The server is well proven in the market. BizTalk server is the best fit if all other integration adapters are developed using Microsoft applications and if all applications are meant to be processed on a Windows environment.

Incentivized

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• BizTalk uses Microsoft Visual Studio as the IDE (integrated development environment) tool, and it's very easy to use.
• The orchestration engine of BizTalk addresses resource issue very well for long-running business processes by dehydrating and rehydrating orchestration instances.
• BizTalk is very easy to integrate if the development is mainly on the Microsoft software family.

Incentivized

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

• BizTalk needs to be better at tracking down errors after the fact. Input files by default get deleted after processing successfully, unless you specifically specify that they don't. This can be an issue where you need to see what the input file contained, since you may have errors showing up in your target platform, in our case this was SAP.
• BizTalk logging needs improved. It needs to be able to log the content of the messages it sends and receives. It would be good if the log had a link to the input and output files.
• BizTalk needs to allow a simple way to preserve the input and output files for debugging purposes. A master setting on the orchestration would be helpful for this.

Incentivized

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

BizTalk will always be required at this hospital.

Incentivized

Microsoft BizTalk is not an intuitive product. It requires many hours of looking through the settings to achieve what you need. Using 3rd party DLLs is a nightmare as you are forced to register them in the GAC of the server and this process is quite cumbersome just to use a DLL.

Incentivized

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

BizTalk Server has been supported for more than 15 years. It is well proven in the market. Microsoft has provided excellent support with technical issues.

Incentivized

Make sure you have everybody and all depts. On board during testing on test server.

Incentivized

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

We did look at Jitterbit dataloader from Salesforce.com. Jitterbit seems like a pretty decent solution if you are doing a lot of uploads into Salesforce.com. However, its not nearly as flexible as Microsoft Biztalk is. Biztalk allows you to create any type of custom solution you wish, whereas Jitterbit is much more limited.

Incentivized

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized

• Microsoft BizTalk is more of a neutral ground as its [pricey] but it does do what it says
• Microsoft BizTalk requires a much larger team of developers and server ops to run
• Microsoft BizTalk can be pricey depending on your agreement

Incentivized