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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jira Work Management

    Score8.3 out of 10
    N/AJira Core is Atlassian's general purpose business and project management tool available to smaller companies or teams and designed to suit a variety of purposes (e.g. marketing planning, product roadmap, etc.). In Jira Core, Workflows define process and enable teams to track tasks. Jira Core Cloud instances also have boards that let users visualize workflows and drag and drop tasks from to-do to done. It is available on the cloud.

    $7.53

    per month per user

    Trello

    Score8.4 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    Jira Work ManagementTrello
    Editions & Modules
    Free
    $0
    Starter - Monthly
    $7.53
    per month per user
    Premium - Monthly
    $13.53
    per month per user
    Starter - Annually
    $22,500
    per year User tier: 201-300
    Premium - Annually
    $40,500
    per year User tier: 201-300
    Enterprise
    Contact Sales
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    Jira Work ManagementTrello
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    Jira Work ManagementTrello
    Considered Both Products
    Atlassian
    Chose Jira Work Management
    Trello and Jira Work Management are similar in concept, but the only real benefit of Trello is that is free and, if you already have an instance of Jira, Jira Work Management is worth the price because it's a plugin for your already configured product.
    Incentivized
    Chose Jira Work Management
    Trello is great for simplicity and visual task tracking, but Jira Work Management surpasses it in scalability and customization; for complex workflow, Jira beats Trello. Asana has a good UI, but integration Jira has better options.
    Incentivized
    Chose Jira Work Management
    The user experience of Jira is better than Trello, Trello doesn't offer a Sprint board. And we have followed the Sprint mode of working in the Project management space, therefore preferring Jira. Trello is a more general-use Project Management tool, whereas we were looking for …
    Incentivized
    Chose Jira Work Management
    Personally I would not choose Jira Work Management for a marketing team. However, the marketing team was enveloped into the Jira Work Management instance due to use by more technical teams.
    Incentivized
    Chose Jira Work Management
    My colleague shared it with me as I often collaborate across multiple teams - it stacks up super well as each of those similar products are managed by separate departments. Having another Jira tool under the same roof is extremely beneficial for me, as opposed to having to …
    Incentivized
    Chose Jira Work Management
    Easy tag access. Easy to use and view description of tasks and it's other associated properties
    Incentivized
    Chose Jira Work Management
    Jira is quite intuitive to use. It has a bit of a learning curve, but that solely depends on how your organization has set it up in the first place. That could be really simple or a bit more complicated depending on how the admin has defined the workflow, accesses, etc. That …
    Incentivized
    Chose Jira Work Management
    Jira is the gold standard if your company can afford it. I have used other programs at other companies that do not have the same collaboration features and do not do as well. This seems to be the best for aligning and for offline use across the board really, can’t beat it.
    Incentivized
    Chose Jira Work Management
    Tried to use Salesforce for ticketing management... But Salesforce was more suited in project management & work flow management. Salesforce is very good for the above mentioned points but when we tried for the ticket management system it was not giving the desired results & …
    Incentivized
    Atlassian
    Chose Trello
    Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    28 Answers
    97%
    Would buy again
    102 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    23 Answers
    99%
    Delivers good value for the price
    92 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    29 Answers
    99%
    Happy with the feature set
    104 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    15 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    14 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    Jira Work ManagementTrello
    Project Management
    Comparison of Project Management features of Jira Work Management and Trello
    Feature
    Jira Work Management
    8.6
    20 Ratings
    12% above category average
    Trello
    9.5
    207 Ratings
    22% above category average
    Task Management9.420 Ratings9.8207 Ratings
    Resource Management8.920 Ratings9.6172 Ratings
    Gantt Charts7.317 Ratings10.068 Ratings
    Scheduling8.818 Ratings10.0157 Ratings
    Workflow Automation9.019 Ratings10.0131 Ratings
    Team Collaboration9.420 Ratings10.0203 Ratings
    Support for Agile Methodology7.820 Ratings9.4141 Ratings
    Support for Waterfall Methodology8.612 Ratings6.5112 Ratings
    Document Management7.516 Ratings10.0150 Ratings
    Email integration8.416 Ratings10.0137 Ratings
    Mobile Access8.011 Ratings10.0181 Ratings
    Timesheet Tracking9.011 Ratings10.084 Ratings
    Change request and Case Management9.015 Ratings8.297 Ratings
    Budget and Expense Management9.010 Ratings10.070 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Jira Work Management and Trello
    Feature
    Jira Work Management
    9.0
    13 Ratings
    18% above category average
    Trello
    5.0
    68 Ratings
    41% below category average
    Quotes/estimates9.011 Ratings5.048 Ratings
    Invoicing9.010 Ratings5.041 Ratings
    Project & financial reporting9.012 Ratings5.054 Ratings
    Integration with accounting software9.05 Ratings5.042 Ratings
    Best Alternatives
    Jira Work ManagementTrello
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Jira Work ManagementTrello
    Likelihood to Recommend
    8.4
    (20 ratings)
    9.8
    (207 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (5 ratings)
    Usability
    8.0
    (3 ratings)
    9.6
    (45 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Jira Work ManagementTrello
    Likelihood to Recommend
    Atlassian
    Jira Work Management suits projects involving multiple teams, such as product development. In our case, the design, development, and QA teams use Jira to track tasks from ideation to deployment. Custom workflows and real-time updates ensure that all teams are on the same page, and the ability to link related tasks helps manage dependencies effectively.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Atlassian
    • Provide a roadmap of all epics
    • Provide a backlog in which you can see all the possible work to be done to create your sprint plan
    • Have all our projects within reach
    • Have a dashboard with editable columns to manage your work
    • Be able to filter by person
    • Be able to see past sprints
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Atlassian
    • More clarification on where to find useful tools and resources for new users.
    • Breakdown of Projects, Tasks, Sub-tasks, bugs is hard to follow and cannot be changed once created.
    • The ability to customize the dashboard/home page to fit the needs of individuals could use some work.
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    No answers on this topic
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Atlassian
    As we are Atlassian users overall, this entire ecosystem is truly built from a 360 perspective. It becomes the one source of truth, and we can easily see where we are in our projects and where to emphasize focus in the upcoming period. There are some areas for minor improvements, but they are more a matter of preference rather than business necessity
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Atlassian
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Atlassian
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Atlassian
    No answers on this topic
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Atlassian
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    Atlassian
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    The evolution of Jira Service Desk to Jira work management is accompanied by lot of new features like the List View which allows inline editing, easy column management, the Calendar View bases on extensible modal and state categories, the Timeline View supports tasks and subtasks, the Boards which allow the categorization of status and allow the visibility of subtasks on the cards, Forms can be created very easily, Project templates can be used based on the business area.
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Atlassian
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Atlassian
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
    Incentivized
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots