Jira Align vs. Pivotal Tracker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Align
Score 8.8 out of 10
N/A
A solution to bridge the gap between strategy and execution for portfolio, product, and program management teams, used to manage idea intake, prioritize your feature backlog, and track progress with live roadmaps.
$27,000
per year
Pivotal Tracker
Score 7.2 out of 10
N/A
Pivotal Tracker is a project management program primarily for software developers. It is built from the ground up to facilitate the agile development cycle, and is optimized for structuring projects in sprints, or “stories.” The solution is now owned and supported by VMware, and is part of the Pivotal / Tanzu product line up.N/A
Pricing
Jira AlignPivotal Tracker
Editions & Modules
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
No answers on this topic
Offerings
Pricing Offerings
Jira AlignPivotal Tracker
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Jira AlignPivotal Tracker
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Jira AlignPivotal Tracker
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User Ratings
Jira AlignPivotal Tracker
Likelihood to Recommend
9.2
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
5.2
(0 ratings)
6.0
(0 ratings)
Support Rating
7.0
(0 ratings)
8.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Jira AlignPivotal Tracker
Likelihood to Recommend
This product is useful for a team/company working with multiple customers. Employee count anywhere larger than fifty or sixty will be benefited [from] this. Considering this product is expensive(as I’ve heard) this will not serve [many] purposes to smaller companies and startups who are having a very less customer base and [fewer...] employees.
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The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
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Pros
  • Jira is a great project management tool when it comes to tracking the progress of deliverables and milestones. Each member of the team can track individual deliverables and milestones. Jira comes with filters and search functions to perform these tasks.
  • Jira is highly flexible when it comes to maintaining tasks and deliverable backlogs. You can plan and organize your sprints in such a way that you include your previous backlogs in them.
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  • Pivotal Tracker helps our team visualize our projects in the form of stories (virtual cards) moving through our workflow. This encourages us to break down projects into manageable chunks and have important conversations about deliverables and scope.
  • The forced-prioritization allows our team to have a shared understanding about what is most important and make collective decisions about what our team will work on next.
  • By dividing future iterations by our team's velocity, Pivotal Tracker accurately predicts when we will complete future work.
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Cons
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
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  • Used to have a newsfeed-type feature with all the updates from the previous day. They removed it. I liked getting a snapchat of what changed from before.
  • When signing up for email alerts, can be inundated with emails for every change to the status of a story.
  • Communication on stories through the comment section can be a little difficult, and not very organized.
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Likelihood to Renew
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
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I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
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Usability
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
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Support Rating
It is average. It needs to improve overall if you are paying the amount of money it costs. For now, it does the job, but with so many new features being added it would be very helpful to kick this up a notch.
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We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
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Alternatives Considered
Atlassian JIRA Align (formerly AgileCraft) has an excellent suite of tools that integrate well with other tools and offers full support for various agile frameworks, including SAFe. It's just a complete integrated package, whereas some other tools seem to be lacking in different areas. Several plug-ins can be integrated to help with pro serv invoicing and integration with GitHub, Jenkins, Confluence, and other tools that we use.
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Pivotal Tracker, Asana and Trello all have free versions making them ideal for smaller companies to try out. All of them blast Kannan boards and issue tracking capabilities. While Trello and Asana are great products in themselves, Pivotal Tracker edges them out with its wealth of features including trackability of epics, burndowns, better reporting, and analytics. JIRA, on the other hand, is way more customizable, has more reporting capabilities and more features than Pivotal Tracker but is more expensive too. At the end of the day, it comes down to what you're looking for in an agile project management tool as well as how much you're willing to pay for it.
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Return on Investment
  • Able to forecast & plan releases well using agilecraft leading to quality on time delivery.
  • Distributed teams are able to collaborate well, be it be daily scrum, retrospective, estimation though this. Also team members love the gamification part & they have fun using this tool. Earlier we use to face challenges due to distributed teams but after AgileCraft, collaboration & communication was no longer a challenge & we are able to see improvement not only in team velocity, but also team satisfaction.
  • Simplest tool to implement safe, scaling is always a problem with most of the agile tools but agilecraft helps in smoother implementation of safe practices & principles.
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  • Pivotal Tracker has been a cost-effective solution for what we need. It has allowed our ROI to be greater than if we went with another system.
  • Learning curve; with this easy to use tool, it has been a shorter learning curve for new hires to find what they need to accomplish their task.
  • Flexibility; we are right now stuck at 4 levels of classification; project; Story, Task, Comments. If we were able to expand on this, we would be able to role this out faster to other departments within our business.
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ScreenShots