Jiminny vs. MindTickle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jiminny
Score 9.2 out of 10
N/A
Jiminny helps commercial teams maximize their revenue through conversation intelligence. Jiminnycan record, transcribe and analyze conversations, giving users access to customer insights and full visibility into performance. Jiminny also helps to turn great sales leaders into great sales coaches, enabling users to drive change across sales teams with the goal of building high performing revenue generating teams.N/A
MindTickle
Score 8.9 out of 10
N/A
MindTickle is a sales training platform. It has features for onboarding, product training, coaching and ongoing performance checks that helps companies to prepare their sales teams and partners. The vendor says their solution allows companies to do this in a scalable and effective way, reducing ramp-up times for new sales reps and increasing the productivity of the entire sales team.N/A
Pricing
JiminnyMindTickle
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JiminnyMindTickle
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JiminnyMindTickle
Features
JiminnyMindTickle
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Jiminny
7.2
Ratings
10% below category average
MindTickle
-
Ratings
Speech-to-Text Transcription7.10 Ratings00 Ratings
Keyword Detection6.90 Ratings00 Ratings
Sentiment Analysis7.80 Ratings00 Ratings
Speaker Diarization5.90 Ratings00 Ratings
Call Recording Playback8.60 Ratings00 Ratings
Call Summarization7.60 Ratings00 Ratings
Conversion Metrics5.90 Ratings00 Ratings
Keyword Search & Retrieval6.60 Ratings00 Ratings
Call Tagging6.90 Ratings00 Ratings
Integration with CRM Systems8.80 Ratings00 Ratings
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JiminnyMindTickle
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User Ratings
JiminnyMindTickle
Likelihood to Recommend
8.8
(0 ratings)
9.5
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
User Testimonials
JiminnyMindTickle
Likelihood to Recommend
Jiminy is great for client-facing meetings where a download is not an easy request (i.e. you have to download zoom, etc. otherwise). Great for teams who coach regularly and want to keep details on each meeting for each and every client interaction.
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This tool is available at a very reasonable price, they have good customer support and offer various plans as well. If you want to grow your business on a large scale then it will surely be the best choice. Moreover, this tool will give you new ideas for making the right space in the market that will further help you in gaining much fame too.
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Pros
  • Always turns up on time to calls.
  • Writes a detailed summary of what was discussed in the call, and lists the action points!
  • Helpful transcript to save watching the whole call again.
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  • MindTickle is very well organized, the user interface is easy to read and navigate. This is important because it is very friendly towards both tech-savvy individuals and non-technical individuals.
  • The viewable points on MindTickle helps boost individuals who are competitive and does well to inform users of how they stack up against their fellow peers.
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Cons
  • I can't think of any.
  • It has worked like a charm for us.
  • This tool rocks.
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  • You can't organize the trainings yourself, you have to stick to the filters MindTickle and your company use for organization. It would be helpful to be able to provide your own organization.
  • The badges are arbitrary. Points help you see where you're colleagues are at, but the badges aren't really useful at all.
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Usability
It is an intuitive user experience and overall pretty easy to navigate the platform. The embedded video recording for each video call is very useful, and the conversational intelligence elements that appear alongside, such as the themes and statistics are also very useful. You can easily navigate to the most important parts of calls, or the sections that you want to focus on.
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No answers on this topic
Support Rating
No answers on this topic
I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.
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Alternatives Considered
I haven't used tools similar to Jiminny as we have only ever renewed with them. I have put Hubspot down as they have a dialling/call tracking element which you can see in dashboards - but it is not as advanced as Jiminny.
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When compared to Highspot, I found Mindtickle to be much easier to navigate. The UI is way cleaner and intuitve. The capabilties are relatviely the same. Overall I certaily prefer Mindtickle. The one thing I will give to Highspot is that their analytic capabilities (especially in the library) are more robust.
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Return on Investment
  • I think the main value sits in time saved rather than actual ROI
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  • I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
  • MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.
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ScreenShots

Jiminny Screenshots

Screenshot of Jiminny integrates with an existing tech stack to capture the voice of an organization's prospects and customers, and analyze each conversation. Playback lets reps listen back to conversations and share snippets, and it introduces data-driven coaching to maximize team performance.Screenshot of Jiminny automatically scores all conversations through AI to help the user understand at scale where to improve rep performance, identify coaching opportunities and enhance every stage of the deal cycle.Screenshot of On Demand allows users to search by team, host, customer, transcribed words or phrases, call score, coach, deal value, and deal stage.Screenshot of Team Insights gives leaders a snapshot view of how their team is improving over time, drill into individual rep performance and identify coaching opportunities.Screenshot of The Jiminny mobile app allows users to access the Jiminny platform wherever, whenever. It empowers teams to maximize their coaching potential, deliver insights and drive increased revenue on the go.Screenshot of The Jiminny dashboard displays recent call recordings with what upcoming meetings the Jiminny Notetaker is scheduled to join, a company's live feed for playback activity, and what calls are trending this month.