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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    JetRails

    Score9.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A

    WordPress VIP

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
    Pricing
    JetRailsWordPress VIP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    JetRailsWordPress VIP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    JetRailsWordPress VIP
    Considered Both Products
    JetRails
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    No answers on this topic
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    18 Answers
    Features
    JetRailsWordPress VIP
    Security
    Comparison of Security features of JetRails and WordPress VIP
    Feature
    JetRails
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    10% below category average
    Role-based user permissions00 Ratings7.32 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of JetRails and WordPress VIP
    Feature
    JetRails
    -
    Ratings
    WordPress VIP
    7.3
    2 Ratings
    4% below category average
    API00 Ratings9.12 Ratings
    Internationalization / multi-language00 Ratings5.52 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of JetRails and WordPress VIP
    Feature
    JetRails
    -
    Ratings
    WordPress VIP
    8.2
    2 Ratings
    6% above category average
    WYSIWYG editor00 Ratings9.11 Ratings
    Code quality / cleanliness00 Ratings7.32 Ratings
    Admin section00 Ratings8.22 Ratings
    Page templates00 Ratings8.21 Ratings
    Mobile optimization / responsive design00 Ratings9.11 Ratings
    Publishing workflow00 Ratings7.32 Ratings
    Web Content Management
    Comparison of Web Content Management features of JetRails and WordPress VIP
    Feature
    JetRails
    -
    Ratings
    WordPress VIP
    8.0
    2 Ratings
    8% above category average
    Content taxonomy00 Ratings7.31 Ratings
    SEO support00 Ratings7.31 Ratings
    Bulk management00 Ratings7.32 Ratings
    Availability / breadth of extensions00 Ratings9.11 Ratings
    Community / comment management00 Ratings9.12 Ratings
    User Ratings
    JetRailsWordPress VIP
    Likelihood to Recommend
    9.8
    (4 ratings)
    8.7
    (21 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.8
    (4 ratings)
    8.2
    (1 ratings)
    Support Rating
    9.8
    (4 ratings)
    8.4
    (21 ratings)
    User Testimonials
    JetRailsWordPress VIP
    Likelihood to Recommend
    JetRails
    JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.
    Read full review
    Automattic
    WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
    Incentivized
    Read full review
    Pros
    JetRails
    • Hosting.
    • Magento hosting.
    • Big Commerce hosting.
    Read full review
    Automattic
    No answers on this topic
    Cons
    JetRails
    • Expanded offering for Wordpress
    Read full review
    Automattic
    • Too many different dashboard formats
    • Everything should have the same look and feel.
    • The admin portal looks different than the user content portal
    Incentivized
    Read full review
    Likelihood to Renew
    JetRails
    No answers on this topic
    Automattic
    It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
    Incentivized
    Read full review
    Usability
    JetRails
    JetRails staff is very, very, very knowledgeable.
    Read full review
    Automattic
    There is documentation for everything you might need.
    Incentivized
    Read full review
    Support Rating
    JetRails
    10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.
    Read full review
    Automattic
    No answers on this topic
    Alternatives Considered
    JetRails
    JetRails works well in conjunction with a wide variety of hosting solutions.
    Read full review
    Automattic
    No answers on this topic
    Return on Investment
    JetRails
    • Saved us time
    • Saved us money
    Read full review
    Automattic
    • Working as a WordPress VIP gold partner has helped our business grow from 12 staff to 28 staff in 2 years. They have brought many projects to the table that are always the right ones for us and they really understand our goals as a business.
    Incentivized
    Read full review
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