JetRails vs. WordPress VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JetRails
Score 9.8 out of 10
Mid-Size Companies (51-1,000 employees)
JetRails headquartered in Des Plaines is a managed hosting at scale provider supporting Drupal, WordPress, as well as ecommerce solutions (Magento, WooCommerce, BigCommerce).N/A
WordPress VIP
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
Wordpress VIP, from a team at Automattic, is enterprise WordPress hosting with customer or digital experience features for enterprises.N/A
Pricing
JetRailsWordPress VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
JetRailsWordPress VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
JetRailsWordPress VIP
Features
JetRailsWordPress VIP
Security
Comparison of Security features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
Ratings
10% below category average
Role-based user permissions00 Ratings7.30 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
7.3
Ratings
4% below category average
API00 Ratings9.10 Ratings
Internationalization / multi-language00 Ratings5.50 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.2
Ratings
6% above category average
WYSIWYG editor00 Ratings9.10 Ratings
Code quality / cleanliness00 Ratings7.30 Ratings
Admin section00 Ratings8.20 Ratings
Page templates00 Ratings8.20 Ratings
Mobile optimization / responsive design00 Ratings9.10 Ratings
Publishing workflow00 Ratings7.30 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
JetRails
-
Ratings
WordPress VIP
8.0
Ratings
8% above category average
Content taxonomy00 Ratings7.30 Ratings
SEO support00 Ratings7.30 Ratings
Bulk management00 Ratings7.30 Ratings
Availability / breadth of extensions00 Ratings9.10 Ratings
Community / comment management00 Ratings9.10 Ratings
User Ratings
JetRailsWordPress VIP
Likelihood to Recommend
9.8
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(0 ratings)
Usability
9.8
(0 ratings)
8.2
(0 ratings)
Support Rating
9.8
(0 ratings)
8.3
(0 ratings)
User Testimonials
JetRailsWordPress VIP
Likelihood to Recommend
Hosting is a complicated thing to get right, JetRails is well suited at understanding a client's business case and technology needs in order to match them with the right solution at the right price. Finding a great hosting partner is very difficult, as in most cases one gets treated like a number or just another customer. The JetRails team takes a personal interest in the success of their clients and in the success of JetRails as a whole.
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WordPress VIP really changed the game when it comes to WordPress CMS and Content Management. A one-stop shop for all our client's business needs. We are focusing on Content Management instead of technicalities. The big advantage is the security features covering all recent vulnerabilities that any WordPress developer/user wastes lots of precious time fixing/updating. Performance-wise, WordPress VIP is definitely up there. We’ve been doing lots of optimization work over the last few years. Every client wants to score 100. With WordPress VIP we decreased the time spent on optimization significantly and now feel confident with taking more performance optimisation work than we did before. Lastly, maybe the most important for every business is the support quality. WordPress VIP runs a superb support team with phenomenal knowledge and expertise. Quick to respond and solves issues here and now. It is definitely recommended.
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Pros
  • Magento hosting
  • Scalability for holiday rush
  • Outstanding customer support
  • Very technically knowledgeable people
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  • Email support is more than enough! They are quick and always responsive even when there are urgent problems.
  • Manages our WordPress codebase for security patches and updates rather well.
  • Their partnership with our development team has helped us be hands-off with confidence when it comes to fixing any bugs.
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Cons
  • None: Everything I have ever needed has been addressed and resolved and our company needs are met.
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  • Too many different dashboard formats
  • Everything should have the same look and feel.
  • The admin portal looks different than the user content portal
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Likelihood to Renew
No answers on this topic
It's true enterprise ready hosting framework providing unparalleled hosting infrastructure for WordPress. Where an organisation has high load needs, but with stability and scale VIP delivers. It provides complete peace of mind that the hosting, security and scalability are taken care of and organisations can focus on developing out their website strategies
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Usability
The usability of JetRails comes down to the team, the people at JetRails are entirely the reason we continue to work with them and focus on the future with them. The people are insightful and interested in our and our clients' success. Sure the fact they use cutting edge technology helps, but it wouldn't mean much without the personal touch to match the specifications to the clients' needs perfectly.
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There is documentation for everything you might need.
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Support Rating
Support has been great from website migration to general support
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There wasn't a single problem that wouldn't be solved by the WordPress VIP support team, and I had quite a few questions during the process. They were always available and provided in-depth expertise on topics I was interested in. I not only consulted problems with them but also advised on future actions - in general, I'd highly recommend getting in touch.
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Alternatives Considered
We used HostGator in the past when our website was still small and fairly new. Easy to set up, but nowhere near the level of complexity, details, and help from actual human beings that JetRails provides.
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It would be fair to say that both are superb products that follow through on promises and have very strong marketing and teams behind them. For truly enterprise organisations though, one would be tempted to recommend WordPress VIP at this moment in time, but one to keep an eye on, Engine, is extremely capable.
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Return on Investment
  • Saved us time
  • Saved us money
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  • By migrating our mobile applications to Wordpress's APIs, we could remove a large portion of our technical infrastructure, which was hosted on Google Cloud, along with an additional database and a lot of business logic used to support data transformation and ingestion.
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ScreenShots