Jenzabar SONIS vs. Schoolmint Hero

My main reason for not giving SONIS a 10 is the customer service. Over the years as the company has gotten larger the customer service has gotten slower. Depending on the issue I have had to wait for some unreasonable amounts of time for resolution. Uptime is fantastic, so please expect your servers to be well taken care of and things to run smoothly (if you go with Jenzabar for hosting). But sometimes things go wrong and a report will not function as you expect it to, and sometimes those fixes take a while to happen. For the most part, when things are working, they work very very well and we are happy little staffers.

Incentivized

I would highly recommend this as long as you are able to get 90% or more buy-in. However, if there is not a MAJORITY buy-in I don't feel it will be successful. My colleagues and I found that classroom management was much improved in the classrooms of us who were sold on using it and used it with fidelity, adding extra intensives because of infidelity in other classrooms. It became obvious to the administration that the lack of buy-in was destroying the program outcome.

Incentivized

• Jenzabar SONIS provides tools for working with individuals from their first request for information through submitting an application, being accepted for admission, enrolling in courses, taking and completing courses, and graduating from the school. The available tools not only provide a way to manage the data, but also for ongoing communication between the school and the prospect/student/graduate.
• Jenzabar SONIS allows a school the flexibility of enrolling students in individual courses, like you might have in adult education departments, or in programs and courses like you would find for students working on a degree. This flexibility made Jenzabar SONIS a valuable tool for us because we had not only certificate-seeking students but also a large Community Education Department and could use the same software for both.
• Jenzabar SONIS has the tools to record attendance and grades directly into a gradebook or to import final grades. This allowed us to continue to use our LMS for those teachers who wanted the resources available in that system while letting teachers who just needed a place to store grades to enter them directly into SONIS.
• The ability to attach pdfs to courses and individual records allowed us to scan many of our cumulative files from our archive and attach them to the alumni records in Jenzabar SONIS. This gave us more accessible, secure storage for our historical records and made it much easier to produce transcripts for alumni.

Incentivized

• Tracking tardy behavior quickly across settings.
• Tracking positive behaviors.
• Intentionally rewarding positive behaviors immediately for all students.
• Quickly alerting alarming behaviors.
• Allowing for all students to be successful throughout the day across all settings.
• Allows all staff to reward all students for exhibiting positive behaviors.

Incentivized

• I wish they would hire more Customer Support.

Incentivized

• Students need to have direct online access to picking their prizes based on the points they've earned. It will give more focus on doing what's right.
• Teachers need to have the ability to create their own positive rewards in the system based on their subject area.
• Is there a way to have the system remember your username so you don't have to type it out every time you sign in?

Incentivized

It is a great product

again. for the day to day usage, adding points is a bit of a chore but I keep doing it because the students respond

Incentivized

Someone is always available. I like being able to call, chat, or email as needed. There are also a lot of tutorials and webinars provided. Hero does a good job of providing tools for onboarding new users and customers as well. It is easy to find whatever information you are looking for.

Incentivized

We changed databases in 2011 because the company we were with was going to quit supporting our software. We evaluated a number of different SISs available at the time and felt Jenzabar SONIS provided the best tools for our school. Most of the others were either geared more for adult education, individual course offerings or for schools that primarily had degree-seeking students. We needed something that could address both needs.We felt Jenzabar SONIS did that best of the ones we reviewed.

Incentivized

We have used Class Dojo and Progress Book. Hero is great for discipline specifically. We also have e-school, but it does not allow the level of detail and follow up that Hero has. Before Hero, we had a really ineffective system for tracking student discipline, and it was hard to be consistent.

Incentivized

• Facilitates grade input by faculty.
• Facilitates course enrollment by students.
• Facilitates viewing student records and determining progress to program completion.

Incentivized

• Definitely worth the money. The kids are happy, they're using the program as often as they can, and they appreciate the opportunity to be rewarded for their good behavior.
• We've been able to sustain a store, and that's super awesome. I know we wouldn't be able to without the help of Hero and the ways in which we keep the hype.
• I think I need more help with teacher adoption. We have a lot of initiatives at our school, so we're trying to take on a little more than we can chew at this point. We're getting there though!