Jenzabar SONIS vs. PowerSchool Student Information System

My main reason for not giving SONIS a 10 is the customer service. Over the years as the company has gotten larger the customer service has gotten slower. Depending on the issue I have had to wait for some unreasonable amounts of time for resolution. Uptime is fantastic, so please expect your servers to be well taken care of and things to run smoothly (if you go with Jenzabar for hosting). But sometimes things go wrong and a report will not function as you expect it to, and sometimes those fixes take a while to happen. For the most part, when things are working, they work very very well and we are happy little staffers.

Incentivized

PowerSchool is great for schools to keep track of student information, schedules, and grades. It integrates with other programs to make setting up classes easier and faster. PowerSchool gives teachers a singular place to find information or input students' grades. It also has an app for parents or guardians to use to check their student's grades which is very useful.

Incentivized

• Jenzabar SONIS provides tools for working with individuals from their first request for information through submitting an application, being accepted for admission, enrolling in courses, taking and completing courses, and graduating from the school. The available tools not only provide a way to manage the data, but also for ongoing communication between the school and the prospect/student/graduate.
• Jenzabar SONIS allows a school the flexibility of enrolling students in individual courses, like you might have in adult education departments, or in programs and courses like you would find for students working on a degree. This flexibility made Jenzabar SONIS a valuable tool for us because we had not only certificate-seeking students but also a large Community Education Department and could use the same software for both.
• Jenzabar SONIS has the tools to record attendance and grades directly into a gradebook or to import final grades. This allowed us to continue to use our LMS for those teachers who wanted the resources available in that system while letting teachers who just needed a place to store grades to enter them directly into SONIS.
• The ability to attach pdfs to courses and individual records allowed us to scan many of our cumulative files from our archive and attach them to the alumni records in Jenzabar SONIS. This gave us more accessible, secure storage for our historical records and made it much easier to produce transcripts for alumni.

Incentivized

• PowerSchool houses student or staff information that can be easily accessed by those teachers and administrators who need the information. This allows everyone to go to one place to access information.
• Parents can view their child's grades at any time with their protected login on a parent portal. This allows teachers to keep parents informed and involved in their child's progress at school. When everyone works together it increases our students' chance for success.
• PowerSchool offers videos to train new users. When we have new employees, the videos can be accessed at any time the employee needs as opposed to them waiting for someone to help them.

Incentivized

• I wish they would hire more Customer Support.

Incentivized

• The user interface could be more intuitive. Because of the many features, it can sometimes be difficult for administrators to find what they are looking for.
• A recent upgrade allowing for more flexibility in the relationship between students and parents was long in coming and didn't go very smoothly. We are now dealing with a ton of clean-up after the upgrade. Even after we have cleaned everything up, there is still a ways to go before PowerSchool is on par with other SIS systems in that area. In their defense though, they are actively working on getting caught up.

Incentivized

The district is unlikely to change systems due to the cost of training and tech support to facilitate such a switch.

Incentivized

Great features, but it can feel very cumbersome at times

Incentivized

Overall, I have not had to use support for PowerSchool Student Information System because our school district gives us training in each area in which we will be utilizing PowerSchool Student Information System. In terms of in-user support, I feel that there is mild to moderate user support that is built into PowerSchool SIS.

Incentivized

We changed databases in 2011 because the company we were with was going to quit supporting our software. We evaluated a number of different SISs available at the time and felt Jenzabar SONIS provided the best tools for our school. Most of the others were either geared more for adult education, individual course offerings or for schools that primarily had degree-seeking students. We needed something that could address both needs.We felt Jenzabar SONIS did that best of the ones we reviewed.

Incentivized

Each software I used in my career had special features which were specifically unique for them. PowerSchool Student Information System was an impressive software that offered the ability to ease student registrations and admissions online using web forms where students and parents could submit and upload their information and necessary documents to the school/institute with just a few clicks. Even though this feature is available on a few other similar software, PowerSchool Student Information System was the only software that was specialized in this area.

Incentivized

• Facilitates grade input by faculty.
• Facilitates course enrollment by students.
• Facilitates viewing student records and determining progress to program completion.

Incentivized

• Having one system within the school district is beneficial. Teachers are able to access a variety of information and also do input all within the same program.
• Communication with parents has been impacted greatly, as they always have information at their fingertips without teachers having to call or email them with a grade update. Parents are able to check student's grades at any time.

Incentivized