JazzHR vs. ZipRecruiter

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.

Incentivized

ZipRecruiter is great for regular, full-time positions, especially the higher paying salaried positions. I would not recommend ZipRecruiter for the highest turnover positions that are mostly part time because of the price to post on ZipRecruiter. Let me mention, I am only posting hospitality facility positions

Incentivized

• Customizable fields for the applicant/candidate process.
• Easily tag managers on comments for candidates.
• Send emails to candidates easily through the system.
• Easy to see duplicate candidates and delete or merge their files.
• Can assign stars to candidates and managers can vote on a candidate through the system.
• Can set up Questionnaires to help screen candidates.

Incentivized

• ZipRecruiter is very easy to use, even for those who are not tech-savvy.
• The platform offers seamless options to mass-message out all candidates who have applied. This eliminates the time-consuming efforts to have to message out to each candidate.
• ZipRecruiter parses and connects well with our ATS platform, which makes it easy to track information as well and manage candidate profiles.

Incentivized

• Better candidate search capabilities. (For example, I would like to search "Erika P" to show all the people named "Erika" and last name "P" - other companies had advanced search functions, but it wasn't worth 2-5X the cost.)
• Calculating Time in each WorkFlow stage. (Jazz has great reporting for how long it takes to Advance a candidate, Interview a candidate, Hire a candidate, or Not hire a candidate. It would be great to add some reporting within each workflow stage.)

• Better electronic screening of applicants prior to allowing them to apply for a job (i.e. when licenses are required)
• When cancelling they require that you call them on the phone (you can't cancel online)
• I'd prefer that subscriptions were more targeted to my hiring needs

Incentivized

It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use

ZipRecruiter by far is the most comprehensive recruitment platform I have used. I have tried many other recruitment platforms and none were as comprehensive as ZipRecruiter. The hands-on assistance by the ZR staff was to notch. When we have an urgent need or just want to keep interest in employment at our campus, we turn to ZipRecruiter.

Incentivized

It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.

Incentivized

ZipRecruiter is very user-friendly and is extremely reliable when searching for new talent. There are numerous features to help you when you have questions about a posting or your profile. The filtering process is awesome and you have so many ways to find the right talent with the screening questions provided by ZipRecruiter.

Incentivized

big fat zip zilch nada crappy ball of unwanted ear wax

pages load fine ... it's not easy to know where to go -- you have to know to click on this or that because it's not intuitive.

Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.

Incentivized

Have not had to utilize support recently, but in past instances they have reached out within 12 hours to help rectify any problems or answer any questions about features and functionality. The only issue I ever had with them was trying to clarify, when they previously advertised that they posted on 200+ job boards, if that meant that your job would for sure be posted on each job board. Turns out, by the way, that they only guarantee distribution, not posting

Incentivized

A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.

Incentivized

onboarding process was very easy.

Incentivized

[JazzHR] is a good solution that is still being updated and improved but is not a full suite that could support all businesses and needs. It is a good solution for businesses with specific needs.

Incentivized

ZipRecruiter is inferior when it comes to comparing it to Indeed. I use both because I want more platforms to advertise my job. However, I find myself obtaining more applicants from Indeed over ZipRecruiter. I don't count ZipRecruiter out, though, because every once in a while, you can find a gem in a haystack.

Incentivized

because they did not provide qualified candidates so they cannot be relied upon to do what they say they do

• This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
• Trees are being saved since we don't have to print as much! :)
• Consistency is so important in the HR field. Jazz HR makes this easy.

Incentivized

• The ROI we have gotten from using ZipRecruiter is huge, we use it for hiring sales people, and our sales are increased as a direct result of being able to hire great sales people through ZipRecruiter
• I like that we have everything we need for our hiring process all in one place. ZipRecruiter does a great job of offering us all of the tools we need on it's platform, which keeps us well organized.
• Because of ZipRecruiter, we have hired quality sales people, and it has directly lowered our turn-over rate with our employees.

Incentivized