JazzHR vs. SmartRecruiters

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
JazzHR
Score 6.7 out of 10
N/A
JazzHR is an ATS and recruiting software. JazzHR aims to replace antiquated hiring processes like email and spreadsheets with an intuitive applicant tracking system that helps recruiters and hiring managers build a scalable and effective recruiting process.
$99
per month
SmartRecruiters
Score 9.7 out of 10
N/A
SmartRecruiters’ Talent Acquisition Suite is a cloud-based recruitment marketing and collaborative hiring platform. It features an open marketplace for third party recruitment services. SmartRecruiters also offers talent sourcing and screening as add-on features.N/A
Pricing
JazzHRSmartRecruiters
Editions & Modules
Hero
$99
per month
Plus
$325
per month
Pro
$499
per month
Corporate
Varies, per FTE
Billed annually
Global
Varies, per FTE
Billed annually
SmartStart
Free
up to 10 active job postings
Offerings
Pricing Offerings
JazzHRSmartRecruiters
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$1,000
Additional DetailsDiscount available for annual pricing.The software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.
More Pricing Information
Community Pulse
JazzHRSmartRecruiters
Features
JazzHRSmartRecruiters
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
JazzHR
5.5
Ratings
37% below category average
SmartRecruiters
8.6
Ratings
7% above category average
Job Requisition Management7.60 Ratings9.80 Ratings
Company Website Posting5.20 Ratings9.90 Ratings
Publish to Social Media4.00 Ratings7.50 Ratings
Job Search Site Posting8.00 Ratings8.00 Ratings
Customized Application Form4.60 Ratings9.70 Ratings
Resume Management6.10 Ratings5.60 Ratings
Duplicate Candidate Prevention2.60 Ratings9.60 Ratings
Candidate Search5.20 Ratings8.10 Ratings
Applicant Tracking7.00 Ratings9.90 Ratings
Collaboration7.10 Ratings9.60 Ratings
Task Creation and Delegation5.60 Ratings9.90 Ratings
Email Templates6.20 Ratings9.70 Ratings
User Permissions6.60 Ratings9.70 Ratings
Notifications and Alerts6.10 Ratings9.90 Ratings
Reporting1.00 Ratings1.70 Ratings
Best Alternatives
JazzHRSmartRecruiters
Small Businesses
Breezy HR
Breezy HR
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Medium-sized Companies
Breezy HR
Breezy HR
Score 9.1 out of 10
Breezy HR
Breezy HR
Score 9.1 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
JazzHRSmartRecruiters
Likelihood to Recommend
6.1
(0 ratings)
7.9
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
6.0
(0 ratings)
Usability
7.1
(0 ratings)
9.1
(0 ratings)
Availability
-
(0 ratings)
9.0
(0 ratings)
Performance
-
(0 ratings)
10.0
(0 ratings)
Support Rating
8.8
(0 ratings)
9.0
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.1
(0 ratings)
Ease of integration
-
(0 ratings)
7.1
(0 ratings)
Product Scalability
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
JazzHRSmartRecruiters
Likelihood to Recommend
Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
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SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
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Pros
  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
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  • Job Referrals - can easily refer others to a job posting and view the status
  • Job Postings - can easily search for job openings and read job description and criteria
  • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
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Cons
  • Better candidate search capabilities. (For example, I would like to search "Erika P" to show all the people named "Erika" and last name "P" - other companies had advanced search functions, but it wasn't worth 2-5X the cost.)
  • Calculating Time in each WorkFlow stage. (Jazz has great reporting for how long it takes to Advance a candidate, Interview a candidate, Hire a candidate, or Not hire a candidate. It would be great to add some reporting within each workflow stage.)
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  • Not having feature of referral data, who has referred
  • Another problem is that in [the] emails section it shows 'company name' field will show as Smartrecruiters vs. the name of our agency that will make confuse to [candidates]
  • Major problem of this is that it does not support api in the free version
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Likelihood to Renew
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
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I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
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Usability
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
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I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
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Reliability and Availability
No answers on this topic
Rarely is there an issue and if the product is down, it typically is restored quickly.
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Performance
No answers on this topic
I have no complaints about performance. The system works virtually flawless.
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Support Rating
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
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Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
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In-Person Training
No answers on this topic
Quick and easy to learn.
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Implementation Rating
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
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It really was a painless and easy process to switch to SmartRecruiters.
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Alternatives Considered
[JazzHR] is a good solution that is still being updated and improved but is not a full suite that could support all businesses and needs. It is a good solution for businesses with specific needs.
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We previously used SnapHire which required a different account for each of our brands, and SmartRecruiters has been a vast improvement for our business in integrating our brands onto one applicant tracking site. This improves both the recruiter and hiring manager experience, and is much more user-friendly for tracking job approvals and postings, and tracking candidates through their applications.
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Scalability
No answers on this topic
No explanation really, just a great product.
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Return on Investment
  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
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  • SmartRecruiters has unified the approach of my recruiting team, so everyone is processing their jobs the same way, which gives me the confidence that my payroll system will be loaded correctly.
  • SmartRecruiters has offered me integrations with electronic signatures, background checks, and job boards so that I don't have to manage multiple platforms to see recruitment/hiring information.
  • SmartRecruiters has given me the ability to see at-a-glance how we are doing in recruiting and our application volume to see how well our efforts are working.
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ScreenShots

JazzHR Screenshots

Screenshot of a candidate's profile. These can be viewed at any time from one central location.Screenshot of the JazzHr dashboard, where users can manage all open jobs.Screenshot of a customizable careers page.Screenshot of the candidate pipeline, which shows users what stage of the hiring process candidates are in.Screenshot of where users can communicate with candidates using bulk actions and custom email templates.Screenshot of an example of JazzHR's customizable evaluations and assessments.

SmartRecruiters Screenshots

Screenshot of a candidate experience to  reach, engage, and connect with talent wherever they are.Screenshot of engaged hiring managers empowered by collaboration tools and applicant tracking to drive better hiring decisions.Screenshot of digital offer management, onboarding, and reporting deliver a seamless journey for new hires and recruiters.Screenshot of how SmartRecruiters eases the burden of juggling multiple open roles and hiring large volumes.Screenshot of an example of the routine task automation that frees up hiring teams to focus on making great hires and delivering a better candidate experience.Screenshot of where to find and discover qualified talent while getting the most from the advertising budget.