Jaspersoft Community Edition vs. Tableau Server

TIBCO Jaspersoft Community Edition is very powerful platform that has enhanced smooth running of workflows across our organization. The system operation has greatly created positive development infrastructure in our company due to excellent planning from the data analytics. The cost running this product is low as compared to similar software and easy to learn how it works. It provides comprehensive reports that affect each department and offers solution to most challenges affecting our systems.

Incentivized

Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.

Incentivized

• Custom design reports in Jaspersoft Studio. There is a lot of flexibility to customize reports. You can create easy reports in a quick time frame or complex report in a bit more time.
• The company does not need a 100% developer to develop reports. Someone with some level of developer experience could use Jasper Studio
• Jasper also provides a stand-alone web server to deploy your reports. This opens up a lot of Jaspersoft Studio files.
• There is a lot of time and effort put into the software. Years of input that improved all levels of the applications. Jasperstudio, Jasperserver, a manual, the community, etc.
• Flexibility is awesome, you can do almost anything. Having well-rounded REST API or you can use the Java Studio.
• There is a lot out of the box functionality. Scheduler, stand-alone reports, report output formats, logging settings, customization of GUI to a degree, permissions, roles, and user setup Studio, etc.

Incentivized

• It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
• Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
• Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server

Incentivized

• Repository interface is a flat structure. Folder or other structure would be best for numerous reports for several different departments.
• Should come fully equipped with all available properties for High Charts
• Better user guides that includes more information about configurations for styles, conditions, etc. that aren't covered in the guide.

Incentivized

• While it took little time for our data analysts to crank out visualizations, it did take some time(longer than I expected) for our technology operations team to configure the server to share the sizes.
• The server update process is rather cumbersome -- requires a full uninstall/re-install.
• Again, while it took our data analysts next to no time to start creating, I've been in other organizations that have struggled with the feature-rich interface and complexity of the Tableau client. So, it requires the right personnel, with dedicated time, to fully leverage the tool.

Incentivized

Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.

Incentivized

It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.

Incentivized

The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.

Incentivized

User experience is the most important factor to consider whenever considering capabilities for non-technical business users. If the learning curve is so steep business users must be advanced users to be productive, you hit the wall of diminishing returns, this is exceptionally true when it comes to analyzing data. Transforming data analysts into BI development experts shifts the focus of the analyst from analyzing data to mastering software. Tableau does a masterful job at minimizing the technology and maximizing the users understanding of their data.

Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues

While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.

We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner

Incentivized

I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.

In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.

While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.

Incentivized

The sales consultants do an amazing job of introducing the tool and its capabilities. They are also helpful in explaining the layout of the desktop client and its different functionality. Keep in mind that they use a sample data source (MS Excel) with a very small amount of data to show off what it can do. What you have to remember is that you are buying the tool so that you can connect to large amounts of data (and possibly blend data together from different databases).

New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found

Incentivized

Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either

Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.

Incentivized

Looker and Tableau are quite similar products. I think Tableau's ability to view data visually is more comprehensive. The different breakdowns in UTM level versus first touch and last touch are shown in a visual format, making it much easier to view and interpret the results. Tableau also has faster load times compared to Looker for larger datasets.

Incentivized

• Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product.
• The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition.

Incentivized

• Tableau Server has had a huge positive impact. It has allowed us to quickly distribute complex dashboards across the company
• Tableau Server has allowed us to easily manage our entire employee base at the company and control the dashboards they view and interact with

Incentivized