Jaspersoft vs. Logi Info

TIBCO Jaspersoft is well suited for users who are not too technical. These users are able to easily drag and drop domain fields from their database to create friendly table reports. Users can easily add filters to their reports which allows for reusability. On the other hand, if a user is looking to add information that has many-to-many relationships, duplicates will appear. Having duplicates in an ad-hoc view and not being able to easily remove them is a big issue for many of our clients.

Incentivized

The pricing of Logi (per server core) is highly attractive for internal-facing use as we can control/predict how many visits we will get to our internal Logi webserver. The fact that the only license required is on the server means that all of our staff can use Logi Info-presented content without restrictions. The option of OEM licensing is also attractive and presents many future options, but will require much more licensing as the webserver will require more cores to handle the level of traffic demanded by OEM usage.

• Jaspersoft has an excellent self-service module that allows ad hoc report creation and can be easily worked by non-technical users as well.
• Using this tool, it doesn't matter if you are viewing the report on a desktop screen or smaller mobile screens, the experience is seamless.

Incentivized

• Flexibility and easy standup. Users can choose to create their own Logi application or do a "quick standup" by using design straight out of the box. Due to varied customer requirements, Logi allows the developer to address all needs.
• Great design studio. The studio provided with Logi to create and maintain your Logi app gives a lot of detail and examples to guide you along the way. The tool even includes some additional tools for the layman to assist with deployment or wizards to help you create more complex type reports that otherwise would require more detailed technical knowledge to create. Of course, you can still do anything you want by hand if that is what you prefer!
• Documentation. Logi's developer portal provides plenty of documentation and examples to get users going. Need to create a custom template that builds from a table rather than being hard-coded? Search the documentation and you will find examples to piece together to form your solution!

Incentivized

• The UI on the report designer, Jaspersoft Studio, looks a little outdated. I think that Studio as a whole could use a facelift. Additionally, Jaspersoft Studio tends to slow down over time, requiring a restart of the program.
• There is a bit of a learning curve with all of the intricacies of Jaspersoft Studio, it's kind of overwhelming when trying to learn it from nothing.
• One functionality that seems to be missing, that would help our use-case, would be the ability to parameterize a JSON URL as a data source. For example, if there was a call to a set of JSON data, it has to be a static URL. But in many cases, APIs that return JSON take parameters via the URL. Jaspersoft does not support that.

Incentivized

• Support. Logi used to provide EXCELLENT support. However, they've changed their support model and no longer provide excellent help. I used to get problems resolved within 15-30 minutes. Now, it has gone down to 48 hour response time just to answer a simple question. In-depth questions can go on for days or weeks.
• Based upon the change in support, and the fact that we pay for 'unlimited phone support' in our annual contract, we are moving away from using LOGI as a tool for the future.
• Learning CSS and Javascript would make you a better LOGI developer.

Incentivized

We've converted our library of reports to use Jaspersoft. Our clients have had a taste of Jaspersoft and we've had very positive feedback from those interactions. Our internal employees have had great success using iReports and JasperStudio to create very robust reports that better show the data our clients expect to see. Overall, our experiences with Jaspersoft have been great and it's proven to be a very good decision for the direction of our business.

Logi Info is a very outdated, archaic product that tries to build .NET / Java web apps using an obscure XML-based markup language to implement BI widgets, with a lot of extra CSS/JavaScript needed on your own to make it do the best things. There are many other better tools. It is not a BI tool, and as a web development tool it's not great either. I'd recommend getting some good third-party .NET BI library if you want your web devs to make the reports, otherwise use a proper BI tool like Power BI or Tableau, or even Logi Composer (formerly ZoomData before Logi acquired it.)

Incentivized

I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.

Incentivized

I am giving 9 rating because the Logi Info still needs to improve on the tutorials part and make it easy for the beginners. Otherwise, it's a very good analytics tool which offers more than 20 types of visualization. It's predictive analysis feature and easy to embed with technologies make it stand out in the market.

Incentivized

There have been a few instances where Tomcat has consumed 100% CPU, which requires a restart to resolve, but other than that reliability has been excellent.

Incentivized

Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.

Incentivized

They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.

I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.

Incentivized

The support process is bit slow and has a good scope improvement but overall it's good as team is very supportive. They generally take 1-2 days time to respond emails sent to them but some times a delay is also expected. Overall, I did not face any major issues using the service.

Incentivized

It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.

Incentivized

Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.

Incentivized

Super easy to install and/or upgrade! For all the big name software out there that does some business critical things, Jasper is a pleasure to install and/or upgrade. The bundled installer is all ONE install (one shell script execution at least) that sets up everything. Vastly superior to most other software of this caliber.

Incentivized

TIBCO does a better job in providing seamless data mapping and migration from one legacy system to other without any loss of traffic or compromising the security of the data. Whereas with another tool sometimes because of the integral framework there may be some questions as to why the data packets were lost during mapping and migration.

Incentivized

We test drove a lot of the big hitters, Pentaho, Sisense, Tableau, Jasper, Spago, Birt, Knime, Power BI and while most of them did a lot of things very well, but none did exactly what we were looking for without a lot of downsides (more developers, bolting on extra modules etc). Logi also was ultra competitive on pricing structure and they truly wanted to partner with us as much as we want to partner with them.

We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.

Incentivized

• I used the free version, so obviously the positive side is we did not have to pay
• Next advantage is you can pick it up relatively fast, even though I think the UI can be much improved. Otherwise creating PDF reports by programming is quite a complicate task, to me anyway

• By embedding Logi in our solution and using the Logi Self-Service Module we can provide this flexibility to our users without requiring custom development work for each new request.
• We succeeded in developing embedded self-service analytics at scale with a combination of Logi analytics as front-end and a Cassandra data lake with Spark aggregation algorithms as back-end.
• We analyze the insurance industry and need to replicate different data formats across hundreds of databases to support multi-tenant (customer) BI reports and "ad hoc" data review on millions or hundreds of millions of records per customer.

Incentivized