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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Jamf Pro

    Score8.6 out of 10
    N/AJamf Pro (formerly Casper Suite) is designed to automate device management for users while driving end-user productivity and creativity. According to the vendor, it is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.N/A
    Pricing
    Jamf Pro
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Jamf Pro
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details$3.33 per month per iOS device $6.25 per month per Mac Education and volume discounts available. Onboarding 3-Day for Mac + iOS: $7,500 2-Day for Mac only: $6,000 4hr Remote for iOS only: $750 Billed Annually
    More Pricing Information
    Community Pulse
    Jamf Pro
    Considered Both Products
    Jamf Software, LLC
    Chose Jamf Pro
    We did not evaluate any other mdm's for apple device management.
    Incentivized
    Chose Jamf Pro
    Jamf is apple first and apple only. The architecture of the application screams that refined polishedness you'd get from Apple. The other applications that I've had experience with are not near as polished - especially for the apple ecosystem. I'd recommend Jamf for the …
    Incentivized
    Chose Jamf Pro
    We used Meraki as a stop gap while were looking at Jamf Pro. Jamf Pro seemed more user friendly and the portal was easy for our technicians to use.

    App deployment was more simple and easy to implement. The options for managing devices on offer with Jamf Pro also helped make the …
    Incentivized
    Chose Jamf Pro
    Jamf is the only Apple MDM product I've used. From my understanding, it is by far the most featureful and is basically standard in the industry.
    Incentivized
    Chose Jamf Pro
    While Kandji is impressive, it's not really parity equal to Jamf. Kandji has a lot of nice features, and the management pedagogy is very different from most other MDM solutions. However, it just doesn't quite stack up to Jamf, especially for a similar (if not more expensive) …
    Incentivized
    Chose Jamf Pro
    We briefly looked at the Kandji MDM, and at the time found the product was not as mature and widely supported as Jamf Pro. This may change sometime in the future but for now Jamf is the king in the Apple MDM space. The community and training opportunities etc around Jamf Pro …
    Incentivized
    Chose Jamf Pro
    Jamf is the best of the best when it comes to endpoint management. It was designed from the group up to be apple exclusive. Many other platforms are designed for windows and push apple into which equates to a subpar experience.
    Incentivized
    Chose Jamf Pro
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is far superior to any other MDM for Apple management, there really is no comparison. Jamf allows the organization to get down to the code of the computer to make changes. Where the others just apply policies etc.
    Incentivized
    Chose Jamf Pro
    There is no comparison between Meraki SM and Jamf Pro. Just don't. If you're using Meraki SM, do yourself a favor and make the switch to almost any other solution. Yes, you can use Meraki to tie your device management to your network. And I can see reasons for why that might be …
    Incentivized
    Chose Jamf Pro
    We have tried a variety of products but no other product has offered the complete ease of use and extensive support, both support base and community based, that Jamf Pro has. Jamf Pro simply has all of the best traits of any MDM on the market. It is slightly more expensive …
    Incentivized
    Chose Jamf Pro
    It's from the same company but Jamf Pro protect is mostly for security purposes. We don't tend to mess with it but when we need to check for anything, we have it available and on hand.
    Incentivized
    Chose Jamf Pro
    Creating a Policy is too difficult and Extension Attributes can not be created. So Collecting special Attributes are nearly impossible. Troubleshot from Policy and Scripts is not easy. - Log Files are not easy to read and to see where the problem is. It is an absolute no …
    Incentivized
    Chose Jamf Pro
    It simply does not do what Jamf does in that way Jamf is doing it.
    Incentivized
    Chose Jamf Pro
    I felt Jamf was a better choice. Partly because I had used it before but also they have JamfNation which is the best way to learn and troubleshoot issues you might be having.
    Incentivized
    Chose Jamf Pro
    even apple works with jamf pro, the connection here is simply 100% - there is no easier way to manage macOS devices and bring them to a secure state - it is important to our company that the software is up to date and this is always given with the jamf patch management - in …
    Incentivized
    Chose Jamf Pro
    Its not capable of doing all the same tasks and configurations as Jamf Pro allows, especially with new user device setup or recovery management.
    Incentivized
    Chose Jamf Pro
    Jamf 1000% better more features same-day support for new os and so many more management options Jamf is the ultimate swiss army knife
    Incentivized
    Chose Jamf Pro
    2 totally different scenarios, each has things they do better in their space.
    Incentivized
    Chose Jamf Pro
    We have a two-page document [that] identifies all the key features and functionality that we rely on while using Jamf Pro to manage our Mac fleet.

    Each time we're asked to compare and contrast other client management platforms, they all come up quite short of being able to …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is far superior to the other products. Jamf Pro lets us manage the devices with some of the features that aren't available with the other products. Jamf does it better than anyone else in managing macOS.
    Incentivized
    Chose Jamf Pro
    The correct MDM that I used from Lightspeed isn't [on] that list so I chose the next best thing. Jamf [Pro] has allowed us much more control. Lightspeed is geared towards business and not really education. Jamf Pro is more flexible and when we got Jamf [Pro] that was what …
    Incentivized
    Chose Jamf Pro
    Jamf Pro is the best option for Apple devices we have come across. We are 90% Apple devices and 10% Windows devices. We have also started using signage with Jamf Pro to manage those devices.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    108 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    100 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    108 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    83 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    93 Answers
    Best Alternatives
    Jamf Pro
    Small Businesses
    Apple Business Essentials
    Score8.3 out of 10
    Medium-sized Companies
    Cisco Meraki SM
    Score9.8 out of 10
    Enterprises
    Cisco Meraki SM
    Score9.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Jamf Pro
    Likelihood to Recommend
    10.0
    (184 ratings)
    Likelihood to Renew
    10.0
    (9 ratings)
    Usability
    8.0
    (15 ratings)
    Availability
    9.1
    (2 ratings)
    Performance
    9.1
    (2 ratings)
    Support Rating
    8.0
    (53 ratings)
    In-Person Training
    9.1
    (2 ratings)
    Online Training
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (6 ratings)
    Configurability
    9.1
    (2 ratings)
    Ease of integration
    9.1
    (2 ratings)
    Product Scalability
    9.1
    (2 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    User Testimonials
    Jamf Pro
    Likelihood to Recommend
    Jamf Software, LLC
    Well suited for any organization that wants to manage apple products. It's extremely easy to integrate and has many connectors for existing enterprise infrastructure applications. Certificate management is a breeze. Not so suited for smaller businesses that only have 10-20 devices. Jamf has another product called JAMF Now that would suffice for those areas.
    Read full review
    Pros
    Jamf Software, LLC
    • Jamf Pro's Self Service is a great mechanism for making software available to end uses as they need it.
    • Jamf Pro is also great for creating plans called PreStage Enrollments that allow for computers to skip many of the setup screens, as well as automating account creation.
    • Jamf Pro in combination with Apple Automated Device Enrollment (formerly DEP) allows for devices to supervised and managed, this combination allows for locking, remote wipe of devices, and finding locations of devices when put into lost mode.
    Read full review
    Cons
    Jamf Software, LLC
    • Training options are terrific, but costly.
    • Finding what you need in Jamf Pro can be tough at times. The interface is not what I would call friendly.
    • You'll need static credentials for Jamf Pro. They don't integrate with the Jamf Account, and it doesn't offer 2FA. SSO is an option, but it's not simple to set up.
    Read full review
    Likelihood to Renew
    Jamf Software, LLC
    We stepped away and are looking at different products that integrate with our entire fleet MDM solution rather than focusing specifically on Apple products. An all in one solution fits our needs better and is more cost-effective in the long run. Jamf Pro needs to improve some features and support but overall its a good product.
    Incentivized
    Read full review
    Usability
    Jamf Software, LLC
    Jamf Pro has done pretty much anything we've needed with little setup headache. If we hit a wall, the Jamf user community and tech support departments both are more than willing to help solve problems. Tech support is excellent, but the surprising thing is the user base is by far the biggest resource. Jamf users love to help each other, by directly chatting about issues, posting best practices, or just posting info on the forums.
    Read full review
    Support Rating
    Jamf Software, LLC
    Jamf Support is very responsive and usually assists in any challenge we are tackling. They are also very transparent when they are allowed to be. I personally love our Jamf Pro support rep and don't fear messaging their support team.
    Read full review
    In-Person Training
    Jamf Software, LLC
    They made me more comfortable using the product.
    Read full review
    Online Training
    Jamf Software, LLC
    The training session was beneficial because it expanded my knowledge about Jamf products and really learn what I am capable of doing with Jamf Pro in terms of managing Apple computers and devices. Immediately after the training course, I was able to implement what I learn to our cloud instance.
    Read full review
    Implementation Rating
    Jamf Software, LLC
    Migration from an existing MDM requires device wipe and reenroll for full supervision of the device. It's somewhat painful. User enrollment makes things easier, but you miss out on full management.
    Read full review
    Alternatives Considered
    Jamf Software, LLC
    Even thought we are using this solutions for different purposes (macOS device management VS mobile device management), I think at the end Jamf Pro is more focused or aimed for macOS management, and mobile device management is just a good addition to that. Same I can tell about Ivanty, is more about iOS/Android management rather than macOS
    Read full review
    Return on Investment
    Jamf Software, LLC
    • Jamf Pro has allowed us to minimize the time it takes to deploy devices. We can use zero-touch deployment methodologies which allow devices to go directly to end users and allow end users to get up and running without needing IT's help.
    • We have implemented both a third-party & macOS patching service, which allows us to ensure all apps and versions of macOS are updated and secure.
    Read full review
    ScreenShots

    Jamf Pro Screenshots

    Screenshot of Jamf Pro (formerly Casper Suite) Dashboard