JAGGAER vs. Stampli

The SciQuest application helps guide users toward preferred suppliers. The efficiencies experienced in both sending out orders to suppliers as well as bringing back invoices helps our users maintain their inventories as well as allowing them to better understand the condition of their budgets and spend because of the quick turnaround

Stampli is best for a compony that has a large amount of payables. It stores everything in one place and reduces the need to keep paper copies of everything. It is less appropriate in a situation where payment is due at the time of services since it is sent via USPS mail and you have to take into account the mail processing times.

Incentivized

• The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
• SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
• Punchouts are a great time saver for our end users to compare pricing within the same system.

Incentivized

• Learning - Billy the bot learns much quicker than our previous OCR.
• Global lookup - we have multiple entities which creates a challenge for finding invoices entered in the wrong place. Stampli has removed this issue.
• Maximizing manpower - reduces the need for more personnel.

Incentivized

• The UI is pretty dry form a user point of view (I've heard this many times by end users over the years)
• Documents look the same for the most part (for invoices, reqs and POs)
• Possibly some updates other types of data exports

Incentivized

• It would be awesome if I was able to search for a vendor and check number for proof of payment
• When asking questions regarding invoices it is a little confusing on how to make the requested changes.
• Webinar on use of Stampli would be appreciated.

Incentivized

Well, I put it in the middle because I hope someday we will get a chance to put eProcurement suite of needed products out for RFP one day. It will not happen anytime soon due to the current administration. But I'm hopeful, and if and when it happens, SciQuest no doubt will be a strong contender.

Incentivized

I cannot imagine going back to pre-Stampli processes. Our jobs in the Accounting department (not just AP) have all become more engaging because we've cut out so much mindless, non-value added work: data entry, signing checks, stuffing envelopes, stamping envelopes, etc.

Incentivized

There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).

A lot of checks and balances in the system that are an accountant's dream - just takes some time to understand the new process to get up to speed.

They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!

Never an issue with downtime

Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.

Very fast and no issues with the Sage Intacct integration

24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide

Incentivized

We have a dedicated rep (who was also our implementation rep--they stay with you after implementation) who we can email whenever needed and meet with every quarter. There is a chat option within the software that gets responded to by a real person within minutes.

Incentivized

SciQuest has changed its name to Jaggaer.https://www.jaggaer.com/

Excellent documentation, step-by-step instructions

We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.

Incentivized

We lost an AP employee right as we were deciding to implement, so we had to speed up our timeline. We went from signing the contract to fully functional system within 4 weeks. We did not dedicate any more than 4 hours per week during the implementation.

Incentivized

As a supplier, SciQuest is selected by our customers - we are always confident when this selection is made. One appreciates working together with SciQuest when considering some of the issues we've encountered with other marketplace/procurement solutions: - Uneven support from staff who were less than fully trained - Non-adherence to standards such as cXML despite claims to be compliant - Difficulty garnering project resources necessary to complete an implementation - Outdated and error-prone catalog management portals

Stampli better suited our needs with the
infrastructure we have in place, met our international and workflow requirements, required minimal integration
set-up time without involving a 3rd party vendor, provided a
tailored implementation process, and offered an all-inclusive month-to-month
pricing structure.

Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.

Ease of deployment both domestic and international

• Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
• Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.

Incentivized

• decreases manual process - balances out the benefit to cost ratio in automation vs employee time
• ACH payments allow for elimination of lost checks research and reprocessing
• Vendor portal connection putt he tools in their hands to research any status they may need instead of internal employee time to research and provide