JAGGAER is a procure-to-pay provider in the higher education and government sectors. JAGGAER eProcurement and strategic sourcing customers gain access to suppliers on a scalable, customizable platform. The JAGGAER SaaS-based, source-to-settle solution provides unparalleled visibility, insights and recommendations to procurement leaders and suppliers. The result is a fluid supply chain driven by spend analysis, contract management, and an accounts payable solutions.
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ProcurementExpress.com
Score 10.0 out of 10
Mid-Size Companies (51-1,000 employees)
ProcurementExpress.com is designed for small to medium-sized companies to gain full control of purchasing. Team members raise requests against specific pre-defined budgets. Managers approve, decline, or comment on requests - straight from their inbox. Once approved, team members can purchase the requested item and attach all relevant documents for easy reporting and auditing. An iOS and Android app is included free of charge. 24/5 online chat support . A "full view" dashboard…
The SciQuest application helps guide users toward preferred suppliers. The efficiencies experienced in both sending out orders to suppliers as well as bringing back invoices helps our users maintain their inventories as well as allowing them to better understand the condition of their budgets and spend because of the quick turnaround
It's suited for SMEs looking to organize their purchasing process even in the absence of an in-house finance dept where people have a degree of autonomy in decision making on purchases Getting approvals can be slow at times, so if you have a very hierarchical company and the boss is never around to approve things, this will slow things down.
The workflow works great for routing requisitions to the appropriate approvers. It's also very customizable to adapt workflow to fit our current policies.
SciQuest pushes requisitions straight into our ERP, eliminating the need for duplicate data entry.
Punchouts are a great time saver for our end users to compare pricing within the same system.
Well, I put it in the middle because I hope someday we will get a chance to put eProcurement suite of needed products out for RFP one day. It will not happen anytime soon due to the current administration. But I'm hopeful, and if and when it happens, SciQuest no doubt will be a strong contender.
There is a 3 month learning curve and then the features are easy to use. My AP team processes 400 invoices daily through the system. The things to watch for are vendor billing mistakes (no/incorrect PO number, information discrepancies) and buyer purchase request inconsistencies. Those are part of AP anyway so maybe it is what it is. The Sciquest AP software performs as designed some improvements needed. In our system I have documented a list of 60 improvements that could increase throughput up to 50%. Those improvements include making the AP records GUI format more customized for AP purposes, and improving the QC tolerance functionality, which can be laborious to sync (Match).
They have had only a couple of very quick occasions where they were down for 1-2 minutes. One time they had a problem adding attachments. Very Reliable!
Having used SciQuest for over five years and having their competitors, SciQuest offers the best user experience and integration between vendors and ERP.
24/7 support. Never send you to India or some foreign country support line. Always get an answer, even if it's an answer you did not want. Always well formed conclusions/solutions to problems. They genuinely seem to care about the service they provide
Great program for any small business in my opinion. I use it daily and recommend it for anyone who is having trouble with keeping track of outgoing purchase money. They make it easy for someone like me who is busy on all ends to have one less thing to worry about running a company.
We had an internal project manager who was well versed in PMI methodologies. I think the implementation would have gone far less successfully, or may even have failed entirely, without her. She was able to do all the things a project manager is supposed to do, and in an ordered and organized manner.
As a supplier, SciQuest is selected by our customers - we are always confident when this selection is made. One appreciates working together with SciQuest when considering some of the issues we've encountered with other marketplace/procurement solutions: - Uneven support from staff who were less than fully trained - Non-adherence to standards such as cXML despite claims to be compliant - Difficulty garnering project resources necessary to complete an implementation - Outdated and error-prone catalog management portals
We did not have a program before this. I was not a part of the purchasing decision for this program. The setup in QuickBooks that we could have used was not as functionally useful as ProcurementExpress.com for our purposes, according to the team that did purchase the software.
Highly reliable remotely hosted PTP solution that interfaces with our remote OCR vendor and with university sited operational servers. Twice a year over the last 3 years a SciQuest/OCR system file handling or network problem occurs that gets fixed within a day.
Customers seem to be fine with selecting requisition items and having them pushed back via carts to a legacy system.
Converting one's legacy ERP system to a SaaS solution may prove to be too much of an overhaul in regards to converting to a new set of rules which do not fit exactly with current business processes. The inability to enhance in great detail is also a drawback for customers coming from a highly modifiable system.
