Ivanti Neurons for MDM vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons for MDM
Score 7.5 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.N/A
NinjaOne
Score 9.0 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
Ivanti Neurons for MDMNinjaOne
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Neurons for MDMNinjaOne
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
Ivanti Neurons for MDMNinjaOne
Features
Ivanti Neurons for MDMNinjaOne
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Ivanti Neurons for MDM
-
Ratings
NinjaOne
8.9
Ratings
18% above category average
Remote monitoring00 Ratings8.80 Ratings
Network device monitoring00 Ratings7.50 Ratings
Activity Monitoring00 Ratings8.40 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Ivanti Neurons for MDM
-
Ratings
NinjaOne
8.6
Ratings
14% above category average
Patch Management00 Ratings8.90 Ratings
Policy-based automation00 Ratings8.80 Ratings
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Ivanti Neurons for MDMNinjaOne
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NinjaOne
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Score 9.0 out of 10
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Score 9.5 out of 10
Medium-sized Companies
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Score 9.8 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Cisco Meraki SM
Cisco Meraki SM
Score 9.8 out of 10
TeamViewer
TeamViewer
Score 8.5 out of 10
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User Ratings
Ivanti Neurons for MDMNinjaOne
Likelihood to Recommend
7.6
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.9
(0 ratings)
Usability
5.0
(0 ratings)
8.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.1
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Ivanti Neurons for MDMNinjaOne
Likelihood to Recommend
MobileIron is a great tool for mobile device management. It is well suited for deploying mail to devices, as well as providing security/compliance items to a device (require a passcode, install certificates). The store app is also great for pushing users to specific, needed apps without trusting them to find the correct one in the store. MobileIron is not well suited for environments which do not restrict access to mail or use a cloud-based mail provider (such as O365) as the native apps make it easier to get mail from these sources than to manage an MDM environment.
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Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
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Pros
  • Organization: with it's flexible label structure and hooks into ActiveDirectory, MobileIron is effective at applying different policies to different groups of employees, depending on the country they live and work in.
  • Reporting: Generating and interpreting reports is a task that is quickly learned and executed.
  • Adaptability: MobileIron adapts to the changing mobile environment by incorporating and testing up-and-coming technologies such as Android Enterprise and Apple Business Manager (formerly DEP)
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  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cons
  • It is a fairly complicated product at first, you will need to dedicate time to properly implement it and learn how it works.
  • It needs built in AV/Malware detection, right now it can utilize 3rd parties for this feature and it snaps into the product but the 3rd parties are fairly expensive
  • The admin GUI could probably use some tweaks to make it easier but it has gotten better over the last few releases
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  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
They are in my eyes no longer the leader of MDM management. They have never really given me solutions to problems and this would include app deployment problems, byod portal issues, etc until the past few years, i have changed my scale from 2 to 8 because of it working much better now.
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I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
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Usability
Its easy to use but if you want to do any advanced features download the pdf and go though it.
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Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
No answers on this topic
Availability is very good
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Performance
No answers on this topic
The software loads quickly for the most part
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Support Rating
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
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Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
No answers on this topic
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
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It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
None, implementation went great
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Use of Organizations and locations
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Alternatives Considered
Jamf is a great platform but does not offer the wide range of integrations. It feels like an Apple-centric product, and it is. Airwatch was pricier and did not offer enough compelling advantages when feature sets were compared, so it was hard to justify the additional cost. MobileIron has proven to be a wise investment because of their continued focus on information security, and the platform can be extended to our Macs and Windows 10 devices
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We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
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Scalability
No answers on this topic
Overall the software is very reliable
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Return on Investment
  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
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  • NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
  • NinjaOne helps my techs be more efficient and productive. Saving time and money.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring