Ivanti Neurons for MDM vs. JumpCloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons for MDM
Score 7.5 out of 10
N/A
Ivanti Neurons for MDM is a cloud‑Based Mobile Device Management. Ivanti Neurons for MDM enables secure access to data and apps on any device across the Everywhere Workplace.N/A
JumpCloud
Score 8.4 out of 10
N/A
JumpCloud® delivers a unified open directory platform used to securely manage identities, devices, and access across an organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform.
$11
per month per user
Pricing
Ivanti Neurons for MDMJumpCloud
Editions & Modules
No answers on this topic
Device Management
$11
per month per user
SSO
$13
per month per user
Device Management + Identity
$15
per month per user
Core Directory
$15
per month per user
JumpCloud Platform
$22
per month per user
JumpCloud Platform Prime
$27
per month per user
Offerings
Pricing Offerings
Ivanti Neurons for MDMJumpCloud
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details18% discount for annual pricing.
More Pricing Information
Community Pulse
Ivanti Neurons for MDMJumpCloud
Features
Ivanti Neurons for MDMJumpCloud
Identity Management
Comparison of Identity Management features of Product A and Product B
Ivanti Neurons for MDM
-
Ratings
JumpCloud
8.2
Ratings
1% above category average
ID-Management Access Control00 Ratings8.50 Ratings
ID Management Single-Sign On (SSO)00 Ratings8.80 Ratings
Multi-Factor Authentication00 Ratings8.50 Ratings
Password Management00 Ratings8.20 Ratings
Account Provisioning and De-provisioning00 Ratings7.50 Ratings
ID Management Workflow Automation00 Ratings7.50 Ratings
ID Risk Management00 Ratings8.20 Ratings
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Ivanti Neurons for MDMJumpCloud
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User Ratings
Ivanti Neurons for MDMJumpCloud
Likelihood to Recommend
7.6
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
9.1
(0 ratings)
Usability
5.0
(0 ratings)
8.0
(0 ratings)
Support Rating
9.0
(0 ratings)
7.4
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
9.1
(0 ratings)
User Testimonials
Ivanti Neurons for MDMJumpCloud
Likelihood to Recommend
MobileIron is a great tool for mobile device management. It is well suited for deploying mail to devices, as well as providing security/compliance items to a device (require a passcode, install certificates). The store app is also great for pushing users to specific, needed apps without trusting them to find the correct one in the store. MobileIron is not well suited for environments which do not restrict access to mail or use a cloud-based mail provider (such as O365) as the native apps make it easier to get mail from these sources than to manage an MDM environment.
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JumpCloud is least suited in situations where you have few devices, but lots of users. JumpCloud heavily focuses on the "One-User-One-Device" type of use, and does lack some of the features things like Active Directory is better suited for when having multiple users accessing one machine. Their Powershell APIs are fantastic and getting only more powerful. Lots of features are hidden behind these APIs, so admins not as familiar with Powershell would have more issues leveraging these tools. BYOD deployments are amazing, especially for macOS devices that are using Apple Business Manager and can leverage Zero Touch deployments. It is especially good at handling mixed systems, whereas other options, such as Jamf, are really suiting only for macOS, or Intune is more suited for Windows; JumpCloud managed to handle both systems well.
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Pros
  • Organization: with it's flexible label structure and hooks into ActiveDirectory, MobileIron is effective at applying different policies to different groups of employees, depending on the country they live and work in.
  • Reporting: Generating and interpreting reports is a task that is quickly learned and executed.
  • Adaptability: MobileIron adapts to the changing mobile environment by incorporating and testing up-and-coming technologies such as Android Enterprise and Apple Business Manager (formerly DEP)
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  • User Management - The ability to control our users and set password/polices is made easy in the JC console
  • Device Management - Using JC each user is assigned to their own device with only the rights to do their job - When elevated rights are required, this is done simply via the JC console for the period of time required
  • SSO - Using JC's SAML SSO integrations we are building out our SSO offering and this is making for a much simpler daily user experience
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Cons
  • It is a fairly complicated product at first, you will need to dedicate time to properly implement it and learn how it works.
  • It needs built in AV/Malware detection, right now it can utilize 3rd parties for this feature and it snaps into the product but the 3rd parties are fairly expensive
  • The admin GUI could probably use some tweaks to make it easier but it has gotten better over the last few releases
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  • SSO via OpenID - Opening up their SSO from just SAML to including OpenID (OAuth) would allow us to make more use of the service and to also incorporate it into some internal testing suites
  • Time Limited User Elevation - The ability to time limit a users elevation of privileges would be a great addition
  • Extending device management to include LPA - Least Privilege Access is becoming a bigger ask from our external auditors - Being able to do this via JC would be amazing
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Likelihood to Renew
They are in my eyes no longer the leader of MDM management. They have never really given me solutions to problems and this would include app deployment problems, byod portal issues, etc until the past few years, i have changed my scale from 2 to 8 because of it working much better now.
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No answers on this topic
Usability
Its easy to use but if you want to do any advanced features download the pdf and go though it.
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It's simple. I like how JumpCloud keeps things simple. Similar to Apple's ecosystem, they give you what you want with some extra features and bells and whistles but it doesn't take a large instruction manual to use it. They have the support system and KB articles to back up their product and learn about a feature and how to implement it
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Support Rating
I have been using MobileIron for years. As with any company, they suffered the constraints of growth. I don't normally deal with call-in support, but in the few instances that I have the level of support has gotten inherently better. My usual support experience is from a dedicated individual(s) from professional services. This is mainly because of the size of the deployment. This offers a resource that is thoroughly familiar with your environment. Another benefit is that you can contact them directly, which eliminates the handing off and starting over with multiple individuals. As a company they are extremely committed in their support structure and making it better. They send out audits and welcome any interaction and if there is a complaint they follow up with efficacy
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We have their premium support. Not only is the support great, but our SAM / Account manager directs any questions or updates to the proper channels and gets us the needed info and solution quickly. Due to this, we find JumpCloud to exceed our expectations and puts us at ease that our Foundation Tech Solution is VERY reliable.
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Online Training
It is online based, after learning content you can take a test and if you don't pass you get two other chances to pass. Once you pass the test you can print out your certification or save it
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No answers on this topic
Implementation Rating
None, implementation went great
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Being responsible for choosing the product after a POC and pilot we found the process to be simple and effective
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Alternatives Considered
Jamf is a great platform but does not offer the wide range of integrations. It feels like an Apple-centric product, and it is. Airwatch was pricier and did not offer enough compelling advantages when feature sets were compared, so it was hard to justify the additional cost. MobileIron has proven to be a wise investment because of their continued focus on information security, and the platform can be extended to our Macs and Windows 10 devices
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Return on Investment
  • MobileIron initially was a positive part of our mobile stack. However after two years, we are exploring in-house solutions as Mobile Iron has not been stable enough for our needs. We had a MobileIron-related outage last year that took a week to resolve and cost our business substantially.
  • I believe MobileIron is more effective with Android devices than iOS.
  • MobileIron seems better suited to devices that need to be updated/managed infrequently (~ 1/week or less often). For tablets that need daily MDM interactions, MobileIron was not sufficiently reliable.
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  • Very easily add, or disable employee logins
  • Reduce "password fatigue" by being able to reduce password expiration requirements, and having single sign on
  • Higher security and visibility of security issues
  • Reduced onboarding time from days to minutes
  • Enabled easy reassignment of user accounts to another user via groups when employees leave
  • Quick securing of terminated users, or otherwise compromised accounts
  • Reduced user disablement time from previous manual methods requiring days, to literal minutes
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ScreenShots