TrustRadius

Ivanti Neurons Digital Assistant vs. Moveworks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ivanti Neurons Digital Assistant
Score 0.0 out of 10
N/A
Ivanti Neurons Digital Assistant is a conversational AI virtual assistant, used to give enterprise employees a self-service option for their IT service needs, designed to emulate the consumer experience and provide a similar level of satisfaction.N/A
Moveworks
Score 9.0 out of 10
N/A
Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
Pricing
Ivanti Neurons Digital AssistantMoveworks
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ivanti Neurons Digital AssistantMoveworks
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Ivanti Neurons Digital AssistantMoveworks
Small Businesses
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Medium-sized Companies
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Enterprises
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Score 10.0 out of 10
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Score 10.0 out of 10
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User Ratings
Ivanti Neurons Digital AssistantMoveworks
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Ivanti Neurons Digital AssistantMoveworks
Likelihood to Recommend
Ivanti
No answers on this topic
ServiceNow
Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Pros
Ivanti
No answers on this topic
ServiceNow
  • Understanding employee questions and serving up information and answers
  • Very easy to add new content into the chatbot
  • Excellent customer support
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Cons
Ivanti
No answers on this topic
ServiceNow
  • Conversations, asking users refining questions to better tailor responses
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
Return on Investment
Ivanti
No answers on this topic
ServiceNow
  • 22% reduction in calls to support channels
  • Employee growth without needing to add support personnel
Mike Miller | TrustRadius Reviewer
Mike Miller
System Administrator
Read full review
ScreenShots